From the planning stage right through to the delivery and installation an excellent experience and no problems. The installation was excellent and bar awaiting a couple of electrical fittings to ma... See more
Company replied
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We had some dealings with customer service after a few issues and Zoe was amazing. Her communication was clear at all times. She listened to our issues and always followed up with a plan. She alwa... See more
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After back and forth emails, Joseph corrected an issue over the phone that was deemed as contractually correct. There was an oversight with the colour of this item ordered, as we had changed internal... See more
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Just had our first Wren visit by Chris Tulip who took great care and attention to measure up to give us multiple options for a new kitchen layout. Chris text ahead of arriving and got straight on wit... See more
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Company details
About Wren Kitchens
Written by the company
At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.
The Wren Way
Written by the company
- Our heritage
- The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
- Welcoming showrooms
- Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
- Free design service
- We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
- Made to order
- Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
- With you from start to finish
- Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
- Made in Britain
- As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
- Professional fitting service
- Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
- Fitted bedrooms now available!
- With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.
Contact info
The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, United Kingdom
- reviews@wrenkitchens.com
- www.wrenkitchens.com
4.4
Excellent
101k reviews
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Kitchen measure
A Moss came to our house to measure the kitchen. Not only was he helpful, efficient and friendly, he also advised us on the next steps and what we can expect in the Wren process.
27 August 2026
Unprompted review
Order No 51143389
Order No. 51143389.
Excellent and friendly delivery service by Lee & Liam W.
26 August 2026
Unprompted review
A person turn up on my site Gary is… very helpful soft spoken well explained me
A person turn up on my site Gary is soft spoken very helpful person good measurements he take and explain very well thanks Wren.
27 August 2026
Unprompted review
Good customer interaction
The two delivery men were polite, friendly & courteous. They checked where the items could be stored but also checked that it was practical for us over the next few days.
27 August 2026
Unprompted review
Jordan Taylor was friendly and…
Jordan Taylor was friendly and professional. We were given plenty of notice of when he would arrive plus a phone call within 15 mins of his arrival. It was great that he just got on with the job after asking some necessary questions.
27 August 2026
Unprompted review
Great experience!
I had three phone calls in total and 2/3 of them went above and beyond for me! I am super impressed by the level of understanding and patience the staff have. In particular April! She was amazing and I hope I get through to her everytime I call. Natasha is also such a wonderful representative- she was professional and knowledgable.
Thanks ladies!
6 August 2026
Unprompted review
Michael Herdman was fantastic
Michael Herdman was fantastic. Put me at ease and gave me all the information i needed.
Thank you so much.
27 August 2026
Unprompted review
Joseph was pleasant to talk to and…
Joseph was pleasant to talk to and explained everything to me, and was great that I got a refund of unused items. It was an overall great experience.
27 August 2026
Unprompted review
May use AI-assist with repliesRead more
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customer relations that worked
after nearly 2 months of e mailing we finally were contacted by a Wren employee who listened and took action. He was polite but not subservient and was clearly anxious to put the issues to bed for the sake of both prties. I have already indicated our appreciation for the agency of Trustpillot, not least for enabling a better relationship to be established and at least some of our concerns resolved.
27 June 2026
Unprompted review
Reply from Wren Kitchens
Hi Geoffrey,
We are so pleased to hear that after some initial difficulties, our team member was able to listen to your concerns and take action to resolve them. It's wonderful that a better relationship has been established.
Warm Regards,
Daniela
Wren Kitchens
Surveyor (K. Turner, Stirling Wren)
Surveyor (K. Turner, Stirling Wren) arrived promptly, immediately put on overshoes before entering my property.
Explained the procedure and then asked for permission to photograph the areas.
When the survey was complete, displayed the plans and explained the follow on procedure. Wished me the very best with my plans.
Respectful, polite and professional
27 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Marie,
We're so pleased to hear about your excellent experience with our surveyor. It's wonderful that they were prompt, respectful, and professional throughout the process, explaining everything clearly. Thank you for your kind words!
Warm Regards,
Daniela
Wren Kitchens
Lee Mills was very helpful & kind
Lee Mills was very helpful & kind, put everything back where he got it from and even showed the measurements he took. Thank you
27 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Sharon,
We're delighted to hear about your positive experience. It's wonderful to know that our team member was helpful and kind, ensuring everything was put back in place and even showing the measurements taken.
Warm Regards,
Sam
Wren Kitchens
Wren kitchens
Really lovely service from C Martin who came out to measure our kitchen for Wren. He was friendly, professional and really helpful throughout, and we really appreciated the free measure. Would definitely recommend!
11 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Kelly,
We're so pleased to hear about your excellent experience with our team member. It's wonderful that they were friendly, professional, and helpful during the kitchen measurement. We appreciate your kind words!
Warm Regards,
Sam
Wren Kitchens
Polite & friendly
Polite & friendly, efficient delivery service. They pointed out a dispatch error which enabled us to start the replacement process promptly
27 August 2026
Unprompted review
Reply from Wren Kitchens
Good Afternoon,
We're delighted to hear about your positive experience. It's wonderful to know that our delivery service was polite, friendly, and efficient, and that we were able to promptly identify and inform you of a dispatch error.
Warm Regards,
Sam
Wren Kitchens
Good service
A Hadnum arrived on time. He was very polite, and approachable.
27 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Ximena,
We're so pleased to hear that everything went smoothly and that you had such a positive experience with our team. Thank you for your kind words.
Warm Regards,
Sam
Wren Kitchens
Amazing two guys
Amazing two guys. Worked their way around a problem due to the surveyor getting something wrong re getting certain items upstairs. Arranged for those items to now come back flat packed. Could not rate them highly enough . Their names are Frazer and Dave.
27 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Trudie,
We are so pleased to hear about the excellent service you received. It's wonderful to know that our team members were able to expertly navigate the challenge with your items and provide such a positive experience. We truly appreciate you sharing your kind words.
Warm Regards,
Sam
Wren Kitchens
Order number :- 50733949
Order number :- 50733949
Was kept informed on delivery time by M Craddock & colleague. Very pleasant lads, who brought in our delivery, positioning it in the best place available. Would definitely recommend Wren delivery.
27 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Dianne,
We're so pleased to hear about your positive delivery experience. It's wonderful that our team members kept you informed and were pleasant, positioning your delivery in the best available place. We appreciate your kind feedback!
Warm Regards,
Sam
Wren Kitchens
Measuring service
A Hadnum
The measuring service was second to none, very knowledgable and answered all my questions (which were a lot!) Wren have made my kitchen experience with them fantastic and can't wait to see it in
27 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Sharon,
We're so pleased to hear about your positive experience with our kitchen measurement service. It's wonderful that our team member was knowledgeable and answered all your questions. We hope you love your new kitchen!
Warm Regards,
Sam
Wren Kitchens
⭐⭐⭐⭐⭐ Outstanding Customer Service
⭐⭐⭐⭐⭐ Outstanding Customer Service – Dona at Wren
We are absolutely delighted with the customer service we received from Dona. She was incredibly helpful, professional, friendly and genuinely caring throughout the whole process.
Dona went above and beyond to help us, patiently answering all our questions and making sure everything was explained clearly. It is very reassuring to know that there are people who truly care about their customers and are willing to do everything they can to help.
We have also had a very positive experience with the team at our local Wren store in Aberdeen. The level of customer service both in-store and through customer services has been outstanding.
A huge thank you to Dona for all her help and support. She is a real credit to Wren, and we are extremely grateful for everything she has done for us.
Fantastic service from start to finish. We couldn’t be happier and would highly recommend Wren! ⭐⭐⭐⭐⭐
27 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Anna,
We are delighted to hear about your outstanding experience with our team, especially the exceptional service you received. It's wonderful to know that our team member was helpful, professional, and caring, making the process reassuring. We appreciate you highlighting the positive experience both in-store and through customer services.
Warm Regards,
Sam
Wren Kitchens
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