The guy from Wren , Simon Mellor was all as hoped. On time, polite, professional and answered all our questions whilst measuring for potential new kitchen. We are looking forward to the next step u... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We’ve just bought our kitchen from Wren, and we’re extremely happy with the experience. Our designer, Saif, was excellent. He provided outstanding service and guided us through every step of the pro... See more
Company replied
I spoke with the lovely Sam today at the Wren customer services who made ordering extra items a smooth and pleasant experience! She was very patient when I had a problem trying to pay for my items due... See more
Company replied
Our home survey was performed by S Heggie. He was very professional, friendly and thorough. He took time to explain the everything clearly and made the whole process easy and stress free. We were very... See more
Company replied
Company details
About Wren Kitchens
Written by the company
At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.
The Wren Way
Written by the company
- Our heritage
- The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
- Welcoming showrooms
- Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
- Free design service
- We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
- Made to order
- Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
- With you from start to finish
- Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
- Made in Britain
- As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
- Professional fitting service
- Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
- Fitted bedrooms now available!
- With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.
Contact info
The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, United Kingdom
- reviews@wrenkitchens.com
- www.wrenkitchens.com
4.3
Excellent
100k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly and knowledgeable
Richard ellwood was very friendly and knowledgeable, explained everything that i needed to know
3 August 2026
Unprompted review
G Pearson was very professional and…
G Pearson was very professional and polite.
3 August 2026
Unprompted review
Friendly and efficient
The kitchen surveyor (P Dyche) came today to measure up, preparatory to a design meeting. He was charming, very professional and efficient and took care to explain the next steps very clearly.
3 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very nice member of staff I Kvetkovska…
Very nice member of staff I Kvetkovska came to measure kitchen was polite professional and talked us throughout the task of what was happening and what happened next fully professional would use again
3 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Dean,
We're so pleased to hear about your positive experience with our kitchen measurement service. It's wonderful that our team member was polite, professional, and kept you informed throughout the task.
Warm Regards,
Callum
A Varman was very friendly
A Varman was very friendly, knowledgeable and professional (even with a 1 year old toddler chasing him around!)
3 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Maya,
We're delighted to hear about your positive experience with our team member. It's wonderful to know they were friendly, knowledgeable, and professional, even with a little one around! Thank you for your kind words!
Warm Regards,
Callum
Just had our fitted wardrobes measured…
Just had our fitted wardrobes measured by T Hill I was very impressed with his politeness and communication of when he was coming round he understood as well that my son was having a nap and kepted the noise down! Very impressed with how quick and easy it was! Only took 30-40 mins many thanks again!
3 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Dayna,
We're so pleased to hear about your excellent experience with our team member. It's wonderful that they were polite, communicative, and considerate of your son's nap, making the process quick and easy.
Warm Regards,
Callum
Had R Barkley around for measuring our…
Had R Barkley around for measuring our kitchen. Arrived on time. Worked away quietly, I didn’t even know he was there at times. Great service.
3 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Dale,
We're so pleased to hear that your kitchen measurement experience was positive and that our team member provided such great service. We appreciate your kind feedback!
Warm Regards,
Callum
A Moss was very professional and clear…
A Moss was very professional and clear communication.
3 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Helen,
We appreciate your positive feedback! We are so glad our team member was professional and communicated clearly. Thank you for sharing your experience.
Warm Regards,
Callum
Kitchen
A. Afzal arrived within the allotted timeframe sent via the text message. He was wearing the WREN green t shirt so I knew he was the representative. I showed Afzal the kitchen. He asked whether any structural changes were being made to the kitchen and whether any of the current appliances were being kept. Afzal then efficiently took the kitchen measurements and photos. We then discussed the structural work that will be done to the kitchen.
3 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Jacqueline,
We're pleased to hear that the representative arrived as expected and efficiently completed the kitchen measurements and discussed the project with you. Thank you for sharing your positive experience.
Warm Regards,
Callum
Richard sorted out wrens delivery…
Richard sorted out wrens delivery mistake.He was polite and respectful unlike the person I dealt with before.
He is obviously competent with what his role is and did his best to resolve the matter as quickly as he could.
Many thanks Richard.
3 August 2026
Unprompted review
Superb service
Steve came to measure up for a kitchen this morning, he was superb. Really thorough and courteous
3 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Joanne,
We are delighted to hear that our team member was superb, really thorough, and courteous during the kitchen measurement. We appreciate your kind feedback!
Warm Regards,
Callum
A Yates was a very polite and…
A Yates was a very polite and considerate member of the Wren team.
The survey was straightforward, non intrusive and gave me the ideas of the next steps
3 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Michelle,
We're delighted to hear about your positive experience. It's wonderful to know that our team member was polite and considerate, and that the survey was straightforward and helpful in outlining the next steps.
Warm Regards,
Callum
L Barrington
L Barrington - surveyor
Very professional, approachable and friendly
Explained everything in a way I understood
3 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Josh,
We're so pleased to hear that your experience with our surveyor was professional, approachable, and friendly. It's great that everything was explained clearly for you.
Warm Regards,
Callum
Reply from Wren Kitchens
Hi,
Thank you for your review! We are very glad you have had a positive experience.
Warm Regards,
Callum
Gary was very nice
3 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Marianna,
We're so glad to hear you had such a positive experience with our team member. We appreciate your kind words.
Warm Regards,
Callum
Joseph provided excellent customer…
Joseph provided excellent customer service throughout my kitchen replacement enquiry. He was a great listener, took the time to understand my issue, and dealt with it professionally and efficiently
3 August 2026
Unprompted review
Great Experience
The whole experience so far with Wren has been extremely positive.
Professionalism, understanding the brief, and being super helpful throughout.
L Albrow visited my property this weekend past, to measure up the space, ahead of our appointment with the showroom.
He was very pleasant, professional and thorough, collating every detail to ensure when we go into store to design, they have all the details.
Looking forward to meeting with Harriett this week, to start the design process!
25 July 2026
Unprompted review
Reply from Wren Kitchens
Hi Glynis,
We're delighted to hear about your extremely positive experience. It's wonderful that our team was professional, understood your needs, and was super helpful throughout. We appreciate your kind words.
Warm Regards,
Daniela
Wren Kitchens
Sorted out the problem and ordered the…
Sorted out the problem and ordered the replacement parts for it.
3 August 2026
Unprompted review
Reply from Wren Kitchens
Hello,
We're so glad we could assist you with this and get those replacement parts ordered. We appreciate your kind words!
For any future replacement requests, the Wren App is the quickest and easiest way to order replacements and track progress in one place — helping you beat the queues and stay updated every step of the way.
Warm Regards,
Daniela
Wren Kitchens
Richard was really helpful this morning…
Richard was really helpful this morning in sorting out a problem which he resolved straight away. Excellent customer service. Thank you!
3 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Louise,
We're delighted to hear about your positive experience. It's wonderful to know that Richard was able to resolve your problem straight away and provide excellent customer service. Thank you!
Warm Regards,
Daniela
Wren Kitchens
Samuel was the most helpful person I…
Samuel was the most helpful person I have ever delt with, it was a nightmare of a situation but he helped me though it ever way possible and we got it solved Thank you so much!
3 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Niall,
We're so happy to hear that Samuel was able to help you through a difficult situation and find a resolution. We appreciate you sharing your positive experience and kind words!
Warm Regards,
Daniela
Wren Kitchens
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.