Wren Kitchens Reviews 

Slim and CRIMINALS Wren Kitchens has officially filed for Chapter 7 bankruptcy and closed all U.S. operations as of late April 2026. The sudden withdrawal completely shut down their 15 East Coast retail showrooms, their design studios inside The Home Depot, and their manufacturing facilities in Pennsylvania. The parent company continues to operate as the largest kitchen retailer in the United Kingdom, but they are no longer fulfilling or supporting U.S. orders.If you are an affected customer or employee, here is what you need to know:For Displaced CustomersFinancial Recourse: Since the company is liquidating under Chapter 7 bankruptcy, experts advise immediately filing a claim with the relevant bankruptcy court. You should also contact your credit card provider or bank to dispute any recent charges or loans.State Investigations: The state Attorney General offices in affected areas (such as New York and Connecticut) are actively reviewing consumer complaints. You can file a direct complaint through local state agencies like the Connecticut Department of Consumer Protection.Rescue Programs: Competitors like Express Kitchens have launched specialized relief credits and design-matching services to help homeowners convert their proprietary Wren blueprints into local cabinetry lines.For Impacted EmployeesSudden Layoffs: Over 300 manufacturing workers and all regional showroom staff were terminated with immediate effect during an April 2026 Zoom call.Legal Action: A class-action lawsuit has been filed against the company alleging violations of the Worker Adjustment and Retraining Notification (WARN) Act for failing to provide a 60-day notice.Job Assistance: Impacted workers are encouraged to coordinate with state labor departments or local career hubs, such as the American Job Centers, to register for unemployment benefits and placement services.Are you checking on an outstanding kitchen order, looking for a design alternative, or trying to find bankruptcy claim resources? Let me know so I can guide you to the next step.

Our initial visit was brilliant. We enjoyed the experience, and the designer was very helpful. Everything seemed great – or so we thought. The delivery of our kitchen and the quality were excellent, as was our installer. However we would never recommend Wren. Their customer service is terrible, particularly at the Stockton branch.
Our original installer demanded that we pay him upfront. We trusted him because Wren had chosen him, but Wren then sacked him without informing us, leaving us out of pocket.
Wren have continuously denied that this was their fault and have refused to refund us. After six months of us chasing customer service, they agreed to refund us SOME of the money, which we are still waiting to receive. Please be aware when Wren sell you 'we fit it too' this is not 100% accurate you have to pay an extra installer to do alot of the extra work.

Despite waiting 50 minutes to get through regarding a few issues with our order, Bethanie was absolutely amazing! Nothing was too much trouble, she was polite, efficient and extremely helpful! Thank you so much Bethanie!

In a time where great Customer Service is rare, I was dealt with by Bethanie today and she dealt with my case very efficiently and with no fuss. She resolved my case with no problem at all. That is why I would use Wren time and time again.

Natasha was professional and provided me with all the information and support I needed.

Spent 25 thousand on a kitchen just over 12 months ago and already falling to bits. Herringbone floor has moved and damaged. Quartz worktop just floating on top of island as it’s came away from the wall. Kitchen cupboards and sink loose. Told wren over 6 weeks ago and nothing has happened. They have got the money for it so it’s a low priority just giving false promises. Stay clear

Quick, came on time, thorough with asking the measurements we wanted, respectful in our home

I spoke to Joseph who was very helpful, polite understanding.and effective. He managed to arrange a redelivery of my work top for me after a number of failed attempts. He called me to update me on the situation.
I am very grateful to him.

My advisor Ari was extremely polite, patient and professional. He made my contact with Wren comfortable and stress free. I would be very happy to do business with Wren again in the future. This is now my second kitchen that I have bought from them. Very happy customer :)

Ryan Wheeler was very kind and professional.

Jason, made the process very easy to order a couple of replacements for my kitchen, the fitter had gone home for the evening and me not being technically minded Jason really helped out the items will be delivered by the end of the week, so the kitchen install can carry on.

Difficult situation dealt with quickly and professionally thankyou Kay & Harrison previous operator.

Opted for callback as lines were busy. Swift response, great customer service and Ana was delightful in her conversation and rectification of the issue. Replacement items ordered no problems. Extremely happy and would absolutely recommend Wren kitchens.

Just got off the phone with Kay in Customer Services and I would like to thank him for dealing with my query swiftly. He was efficient, professional and had a friendly approach.

Many thanks, Kay you’ve sorted out the last piece to my dream kitchen!

Ritchie was very thorough and helpful.
Worked towards a positive solution re an over order which resulted in a fair refund.

Andrew Moss attended our property to survey our kitchen. He gave us really helpful tips and tricks to make our kitchen work better for us. Friendly and professional.

We are looking forward to the next stage.

Joseph in Customer Service was very friendly and helpful in resolving my issues with replacement parts.
Issues reported Friday 10 July - response 14 July.
The only negative is the turnaround for Wren to deliver replacements, which will mean the kitchen fitter will have to be called back to finish the build.

Garry was amazing, he had to visit the property multiple times, becose of construction ongoing, each time he been very responsive and always on time for measurements. Kept me in loop.
Simply the whole process is smooth, thanks to Garry and highly recommended wren kitchen.

Amazing, got straight to it only took 10 mins. Very professional and extremely friendly

L.ALBROW WREN KITCHENS.
Gave me a courtesy call before arriving which was a nice touch.
Very polite.
Explained everything in detail he would be doing today.
Answered my questions and explained a few things I had concern with but put my mind at rest.
Did a thorough job measuring my kitchen and showed me the final drawing on his laptop.
Good experience and feel happy with my visit to Wren on Saturday to use the VR.