Yopa Reviews 

25,317
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,800 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely professional, friendly, and always ready to answer any questions quickly. People deeply appreciate the smooth selling process, great ongoing communication, and substantial savings achieved compared to traditional estate agents. However, some customers also noted communication issues, poor responsiveness, and delayed updates from staff during the journey. Some people were dissatisfied with unexpected extra fees, unclear pricing structures, and overall higher costs than anticipated. A small group of reviewers also experienced very few viewings or felt unsupported after the initial property listing.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professional approach, helpful guidance, and quick... See more

Service

Customers had positive experiences with service, frequently praising agents for their professionalism, clear... See more

Customer service

Users describe positive interactions with customer service, noting that agents are timely and supportive... See more

Response time

People report positive experiences with response time, noting that reviewers are consistently impressed by... See more

Price

Customers consistently note ambiguous experiences with price, as opinions are heavily divided on costs and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ali from Yopa was very professional ain her meeting with us and took us through the various options offered by Yopa when selling. Her approach was friendly and made us feel at ease. Although we have d... See more

Company replied

Rated 5 out of 5 stars

Oxana Orlova was an absolute legend. In less than 6 weeks, she arranged four viewings which culminated in two offers . The last one was exactly at the asking price . The latter progressed to a fruitfu... See more

Company replied

Rated 5 out of 5 stars

Emma Evans is a fabulous energy, really organised and gave us a lot of confidence in our sale! We sold within four weeks and had a fair few viewings in that time. The Yopa hub app is really easy to us... See more

Company replied

Rated 5 out of 5 stars

Contacted Yopa to put my property on the market, and it happened within 5 days, so smooth, efficient, and friendly helpful staff. Michael Wilkinson contacted me, came out to the valuation, explained e... See more

Company replied


Company details

  1. Estate Agent
  2. also in
  3. Estate Agents

About Yopa

Written by the company

Brilliant customer reviews and an award-winning service aren’t the only reasons to sell with Yopa. Here are some of the other ways we’ll help you have a smooth move:

  • The same full service as a high street agency, every step of the way.
  • Fair fixed fees from £999*.
  • Your own local estate agent, there in person throughout your sale.
  • Choose not to pay until your home is sold with No Sale, No Fee for extra peace of mind.
  • Contact us during evenings and weekends, not just inside office hours.
  • Get expert help with mortgages, conveyancing, moving in, and more.
  • Complete visibility of offers, viewings, feedback, and more in YopaHub, our simple online tool.

Book a free valuation

Read about our service

FAQs

Need a hand? Call us on 0333 305 0202 or visit yopa.co.uk and we’ll be happy to help.

*Prices vary in some London postcodes.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

25k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(25,317)

1,698 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Tami, tammy, tammi

Rated 4 out of 5 stars

Tami Young was very easy to reach and…

Tami Young was very easy to reach and always quick to respond to any queries, which made our house purchase much easier.

At times, we weren’t able to move things forward as quickly as we would have liked because some things were beyond our control. On occasion, we did feel a little pressure for updates and answers, which could be stressful during an already busy process.

Other than that, we were happy with the service we received and appreciated Tami’s communication and support throughout.

Thank you, Tami! 😊

15 September 2026
Rated 1 out of 5 stars

Avoid at all costs!

In the first instance, they over value your property, so you go with them as agents. Once the contract is signed, Then 2 weeks in they tell you the property is over priced and they are selling 3 bedroom properties for the same price as your 2 bedroom.
Also, I signed up for the enhanced service, so the agent shows potential buyers around. Out of 6 potential buyers, I was asked to show round 3, 1 didnt turn up and I had to call the agent for feedback.
My sale should have been the easiest, I was selling to a 1st time buyer, and I wasnt buying anything. So no chain. I went with YOPA'S conveyancing team, thinking keep it in house and it will be quicker. How wrong was I? The Eway app is awful, you upload things as requested and they say they haven't received them, I ended up, uploading my ID 4 times. Also they sent several emails with confidential information to the wrong email address. This was picked up by us, no apology. Also you ring them the phone goes straight to voicemail, you leave a message an nobody calls you back. 6 voicemail left, 10 emails sent, no replies. The agent for Yopa Tami, after they sold the property, I never had any input from her for over 8 weeks, to which I was told, shes been working in the background! Well not with me she wasnt!

They talk the talk, then once your signed up, the service, and communication is appalling!

So I dont recommend them, 😐

Also I made a complaint about them prior to completion, and of course they lied. Then when I replied, they stated I had used my quota for complaining and had to go to the ombudsman!

Avoid at all costs!

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very happy with Tami Young from Yopa - from beginning to end of the process for our house sale - she gave the best advice and support - highly recommended!

23 September 2026
Yopa logo

Reply from Yopa

We are pleased to hear about your positive experience with our team throughout the entire house sale process, Ayse. It's wonderful to know that you received excellent advice and support, and we truly appreciate your high recommendation! Nika 🏡

Rated 5 out of 5 stars

Fantastic communication and service…

Had fantastic communication and service from start to finish, with my personal agent, Tami at Yopa.
Very helpful at getting things moving and liaising with both seller & buyer.

23 September 2026
Yopa logo

Reply from Yopa

Thank you for your fantastic feedback, Mrs. Mohan! We are pleased to hear about the excellent communication and service you received from your agent, and how helpful they were in coordinating with both the seller and buyer. Nika 🏡

Rated 5 out of 5 stars

Great experience

After deciding to sell our home of 34 years we had the pleasure of meeting Tami who instantly put us at ease and made us feel comfortable after seeing a few (pushy) agents beforehand.
Tami dealt with absolutely everything including photos and all viewings.
We accepted an offer in less than a week after the house went live online.
We would highly recommend Yopa and especially Tami if you are looking for an honest, straightforward and great value for money experience in selling your home!!

21 August 2026
Yopa logo

Reply from Yopa

Thank you for your wonderful feedback! We're so pleased to hear that Tami made you feel at ease and provided such a positive, straightforward experience. We'll certainly pass on your kind words. - Derrie 🏡

Rated 5 out of 5 stars

I found Tami to be of a very high…

I found Tami to be of a very high standard haven been a Agent myself many years ago.

She has an unbelievable resilience to stay patients. Excellent Agent.

15 September 2026
Yopa logo

Reply from Yopa

We're so happy to hear that Tami provided such an excellent experience for you. We truly appreciate your kind words and positive feedback! - Derrie 🏡

Rated 5 out of 5 stars

Great professional and friendly service

Tami Young our agent worked amazingly hard to get us our buyer. Always at the end of the phone if needed. Assisted right up to the exchange and now assisting on completion day. Great service. Thank you Yopa and most importantly Tami.

20 August 2026
Yopa logo

Reply from Yopa

Thank you for your amazing feedback, Jackie! We're so happy to hear our agent Tami worked hard to get you a buyer and provided great service throughout the process. We'll certainly pass on your kind words to her - Becca 🏡

Rated 5 out of 5 stars

We sold our home with Yopa within 1…

We sold our home with Yopa within 1 week. Tami Young been with us from the beginning, she’s seems very experienced, answering any question you may have, very quick in response, either by phone, email, message she’s always on the other end to help. I’m grateful that we have chosen Yopa, our entire experience couldn’t be better.

29 July 2026
Yopa logo

Reply from Yopa

Thank you for your wonderful review! We are delighted to hear about your excellent experience and that your home sold so quickly. It's fantastic to know our team was responsive and helpful every step of the way. - Derrie 🏡

Rated 5 out of 5 stars

Very happy with Yopa’s team and…

Very happy with Yopa’s team and service.
They respond quickly and provide all the information requested, especially Tami Young, who was always very helpful and a nice person.
Thank you, Tami.

8 April 2026
Yopa logo

Reply from Yopa

Thank you for your lovely review! We are so pleased to hear our team provided a quick and efficient service. We will certainly pass this onto Tami - Lowri 🏡

Rated 5 out of 5 stars

What a great service from Yopa from…

What a great service from Yopa from start to finish. Tami was amazing and would highly recommend Tami and team. Thank you for a five star performance.

21 April 2026
Yopa logo

Reply from Yopa

We're happy to hear that you had such a great experience! It's wonderful to know the service we provided met your expectations. Thank you for your lovely feedback. - Derrie 🏡

Rated 5 out of 5 stars

Our agent was Tami Young

Our agent was Tami Young
She was extremely professional as well as being friendly, helpful and accessible.
Accessibility we found to be of major importance in the sale of our house.

27 April 2026
Yopa logo

Reply from Yopa

We really appreciate you taking the time to leave a review Terry! We're so glad Tami was able to stay accessible to you throughout the process. - Derrie 🏡

Rated 5 out of 5 stars

I’d like to thank Tami Young

I’d like to thank Tami Young, the Yopa agent who has handled two house sales for me recently. She has helped sell my own home a few months ago and today completed the sale of my late parents house. Tami’s knowledge and experience in the field really shines through when the process becomes stressful, which it inevitably can at times. Tami was always available on the phone ready to answer any questions I had. I would highly recommend Yopa when selling your house.

17 April 2026
Yopa logo

Reply from Yopa

We're so happy to hear about your positive experiences with Yopa Gail! It's great to know that our agent's knowledge and experience were helpful during what can be a stressful time. We appreciate your recommendation. - Derrie 🏡

Rated 5 out of 5 stars

Great

Tami Young was great throughout the process, Thank you!

20 March 2026
Yopa logo

Reply from Yopa

We are happy to hear that you had a great experience. Thank you for your positive feedback! Nika 🏡

Rated 5 out of 5 stars

Tami our local agent was excellent and…

Tami our local agent was excellent and worked hard to get us several offers at or near our maximum expected price,even when our buyer could not continue Tami quickly found us another buyer at the same price, and kept us informed throughout the process.

8 April 2026
Yopa logo

Reply from Yopa

Thank you for your wonderful review, William. We are so happy to hear your local Yopa agent was excellent, keeping you informed and got you offer that exceeded asking price. We will certainly pass this onto Tami - Lowri 🏡

Rated 5 out of 5 stars

I had a really great experience selling…

I had a really great experience selling my house thanks to this team. From start to finish, the service was excellent — always responsive, professional, and genuinely helpful.

My agent was always available to answer any questions I had, no matter how small, and kept me updated throughout the entire process. It made what can be a stressful experience feel smooth and manageable.

Without a doubt, this is the best estate agent I’ve dealt with. I would highly recommend them to anyone looking to buy or sell a property.

A special thank you to Tami— you’ve been amazing throughout, and I truly appreciate all your hard work and support.

31 March 2026
Yopa logo

Reply from Yopa

Thank you for your lovely feedback! We are so glad to hear the team were responsive and professional! We will certainly pass this onto the kind words onto Tami - Lowri 🏡

Rated 5 out of 5 stars

Good reputation can be spoiled by outsiders

Tami Young was so helpful in the sale of our retirement home. We sold while we were outside the country. She did everything that was needed to be done on our behalf. Tami communicated very well to us.Even when the other party was not willing to communicate she took over to explain where the challenges were.Tami showed her expertise to get a buyer for us as the flat had been in the market for a while. This made us build trust and respect for her that she knew her job.My advice to Tami is that she should not spoil her reputation with working with Kreston Limited Solicitors who did not seem to have any care. I advice that she stick with YOPA solicitors I sold and bought with them in 2024 I did not experience the treatment we experienced with Kreston Limited. I am positive that if we had worked with YOPA solicitors we would not have taken ten months to close.
Otherwise. I love YOPA and will refer them to my friends but the moment they mention diverting to private Solicitors please please consumers flee away. I would not even wish my enermy to experience what we experienced with Kreston Solicitors

26 February 2026
Yopa logo

Reply from Yopa

We're happy to hear that the sale of your retirement home went well, especially with the challenges of selling from abroad.

We appreciate your kind words about Tami's communication and expertise in the local market, we'll certainly pass on your feedback to her - Becca 🏡

Rated 5 out of 5 stars

Excellent

Our agent Tami Young was extremely helpful and friendly. She was very knowledgeable and I would have no problem recommending her highly.

26 February 2026
Yopa logo

Reply from Yopa

We're happy to hear that our agent Tami was so helpful and friendly, Bob! We appreciate you mentioning her local knowledge. We'll certainly pass on your feedback - Becca 🏡

Rated 5 out of 5 stars

Took the stress out of moving house. I had great confidence with my agent…

I had great confidence with my agent Tammy Young. She was professional and explained everything well and made my selling experience easy. She answered all questions and queries promptly and done a great job

29 January 2026
Yopa logo

Reply from Yopa

Thank you for your lovely review, Janet! We are so glad to hear the service you received was brilliant and your home sale went smooth! We will certainly pass this onto Tammy. - Derrie🏡

Rated 5 out of 5 stars

Tammy!

We had an excellent experience with our estate agent (Tammy) during a year-long property purchase. They were professional, patient, and always supportive, even through challenges. Communication was clear, and they genuinely acted in our best interests. We highly recommend them—outstanding service from start to finish.

29 January 2026
Yopa logo

Reply from Yopa

Thanks for taking the time to leave feedback. We’re thrilled that Tammy made your year-long purchase smoother and acted in your best interests — we’ll make sure she sees your kind words. – Derrie 🏡

Rated 5 out of 5 stars

As a first-time buyer, I found the entire process so easy as because of Tami young Services.

As a first-time buyer, I found the entire process intimidating at first, but working with Tami Young from Yopa made things much smoother than I had anticipated. Right from the initial viewing, Tami was approachable, knowledgeable, and extremely patient. She explained each step thoroughly, ensuring I always understood what to expect.
Communication was a standout aspect. Tami responded quickly—always available to answer questions, provide updates, and follow up on my behalf. No request ever seemed too much for her, and her calm, reassuring manner eased much of the stress often associated with buying your first home.
Her genuine care truly impressed me. Beyond showing the property, she supported me throughout the journey, offering honest advice that felt completely in my best interest—which made a significant impact.
Now, as we prepare to settle into our new home, I feel grateful for Tami’s professionalism and support during each stage. I would highly recommend her to any first-time buyer seeking an agent who is approachable, proactive, and genuinely committed to finding the right home for you.

19 January 2026
Yopa logo

Reply from Yopa

Thank you for taking the time to leave such amazing feedback! We are pleased to hear the local agent was friendly, knowledgeable and patience and that she was able to make a daunting experience smoother than expected. We will certainly pass your kind words onto Tami - Lowri 🏡

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look