I took a Lexus is250 to  the Twickenham branch to get the air conditioning fixed as it needed the pressure sensor replaced. Even though I knew what the fault was as it had already been diagnosed at Halfords (they could not get the part so refunded the diagnostic cost) they would not give me a price for the part unless I had a £200 diagnostic done which they promise to refund from the repair cost. This unsurprisingly found the same fault. I was expecting the price to be high as its a main dealer but was unprepared for the £360 quote for a £25 part. Do not fall for the pay for the diagnostic but don't worry you will get it back when you have the repair done as you will not get the repair done unless someone else is paying. 

I would suggest anyone going there look at the prices of parts on lexus parts direct before having a diagnostic done to see how painful the quote is likely to be. 

Quite a good business model get paid £200 per car but never have to fix any cars.

Car now fixed for £200, parts and labour at a local independent garage. No requirement for another diagnostic and done in less than an hour.

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Best in Lexus dealer United Kingdom

Companies(1)

Recently reviewed companies

Currie Motors Group UK

Newest companies

Currie Motors Group UK

Related categories

Acura dealer

Alfa Romeo dealer

Aston Martin dealer

Audi dealer

Auto broker

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