0800 HomeFix Ltd Reviews 1,682

We had John come over to service our Boiler. He was fast, professional, great at explaining what we needed. We were concerned our Boiler hadn't been looked at in goodness knows how long (maybe 10 years) as we've only bought and moved into this house last Feb and the old owners didn't leave much record on what had or hadn't been done. We wanted this sorted now to make sure it's at least safe to continue using as we've got our first baby on the way very soon. John did a thorough check, and gave us clear actionable advice with no pressure to do anything without due consideration. We would recommend this company to others looking for peace of mind.

Ben came and diagnosed a problem with loud pipework and provided thorough and knowledgeable help with our issue.

James D was really clear and transparent with me from the start. Told me everything I needed to know to make an informed decision. The part I needed wasn’t readily available so he ordered it for me, and as soon as it came he was round to fix my issue with no hassle.

Lee was really helpful and was happy to discuss a few options to get the right solution to my problems. Much appreciated. Many thanks.

Lee was exceptional. Great customer service and a very patient guy! Took his time to diagnose and explained each step.

Dean was efficient, helpful and amicable.

Very nice heating engineer came out and put in a new timer for the hot water. Gave me an explanation and was very patient.

Jackson was knowledgeable, professional and got the job done. Just what was needed.

I was very happy with HomeFIX - I highly recommend Charlie. He was excellent: extremely polite and professional at all times. Charlie went through the process of assessing and providing an estimate very thoroughly, and we felt reassured at all times that he was experienced and providing a great service for my mother's house. Everything was completed in a short space of time, including buying the spare parts.

Home fix was so responsive to the problem we had as made an enquiry through check a trade and had a phone call that evening.
A gentleman by the name of Shaun came out today, and managed to fix the same day which was impressed and cannot thank him and the company enough for how responsive they were to the problem that has been ongoing for a while.

Darren serviced the boiler for me and was very knowledgeable and professional. I would highly recommend him.

Jackson came and diagnosed the problem, very helpful and professional. Overall would use this company again

Wonderful service, Dean was punctual, efficient and super-skilful. He fixed my tricky guest shower in no time and it works brilliantly now!

Good job had boiler service done no complaints
Father and son worked together

Dean sorted the problem out in the most cost effective manner, was knowledgeable and friendly. Definitely recommend

We have had an extremely frustrating experience with Homefix which has still not been resolved.

We contacted Homefix in October to get our boiler serviced. Our boiler needed replacing, which they did for us promptly at a cost of £4,800.

About three months later, the boiler stopped working. This turned out to be because it was installed with the wrong fuse. The person who told us this was the same engineer who installed it. It seemed very obvious to him so I'm not sure why he didn't check he had the right fuse when he installed it in the first place.

Although the boiler was only 3 months old so well within warranty, Homefix were slow to send someone round to resolve the issue. After three days with no hot water in the middle of winter, we had no choice but to pay someone else to come and fix it.

Since then, we have been trying with absolutely no success to get Homefix to uphold their warranty and pay for the repair. They have totally ignored our emails, and every time we phone they fob us off and say someone else will call back to resolve this, but we are still waiting.

I would not recommend Homefix to anyone, unless you want to pay over the odds for something that doesn't work, with a warranty that is apparently meaningless.

Great initial advice from Charlie after problems from using another company.
New shower fitted without any issues and all work completed to a high standard with no fuss.
Good stuff

I contacted 0800 HomeFix Ltd regarding a toilet repair. They responded quickly and provided clear information about the work required. The engineer arrived on time, explained the issue clearly, and completed the repair efficiently.

Communication was straightforward and professional throughout. The work was completed to a good standard and the area was left clean and tidy.

I would be happy to use them again and recommend their services.

Great experience using HomeFix. Ben called before he was due to arrive and went straight to work, diagnosed the problem and discussed the options with us before procuring parts and making the repair. Really efficient, excellent communication and very happy with the result. Thank you!

We had a bathroom sink that wasn’t draining and the team were really quick in getting someone over at a time that worked for me.

James D was great - friendly, efficient and really clear at explaining the issues/options. Really appreciate it