10betReviews 

741
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

So, before the World Cup, I signed up and started using their service. But then, all of a sudden today, I couldn't log in! I tried resetting my password, but no dice – still couldn't get in. I even t... See more

Rated 4 out of 5 stars

I think the betting experience is very good on this website. The user interface is also excellent. The site also rewards you, the more you play and I also have a dedicated relationship manager who is... See more

Rated 3 out of 5 stars

Not many odds. For example rugby Union, no alternative handicap, or just 3 or 4. We can’t choose like on bet365. Also, biathlon you never put any live. Same for Cycling it’s very rare. Poor offe... See more

Rated 2 out of 5 stars

This company started of reasonable but has since fell well short of any decent standard. An odd free €10 bet on promotions, but they are scarce, and altho they say they are automatically added, they n... See more

Company details

  1. Betting agency
  2. Bookmaker
  3. Casino
  4. Gambling Service
  5. Online Casino or Bookmaker
  6. Online Sports Betting Vendor

Written by the company

At 10bet, it’s all about you. With over 20 years in the game and a constant push to improve, we’ve shaped a 10/10 betting experience with quality at every level. From standout casino games and the newest slots to a wide selection of sports markets and sharp odds, everything’s built for speed, clarity and reliability. Add in smart features, exciting promos and expert support, and you’ve got your go-to for casino and sports betting. 10bet. For the bettor.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

741 reviews

5-star
4-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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2.7

All reviews

(741)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Takeshi

Takeshi is my new account manager, and he knows how to take care of clients. Easy to reach even on his off days, which is new!

29 January 2025
Unprompted review
Rated 5 out of 5 stars

Takeshi is the best VIP manager I have…

Takeshi is the best VIP manager I have come across in last 20 years of sports betting. 10bet knows how to take care of big rollers - I hope I can say the same, once I start winning!!

But so far, so good. Looking forward to continued business and relationship with 10bet.

28 January 2025
Unprompted review
Rated 5 out of 5 stars

I love 10bet

I love 10bet’s great support and they are my favorite bookmaker.
My account manager always gives me great offers and makes my betting life comfortable.

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Hello

Hello, I would like to thank 10bet from the bottom of my heart, I hope it will become more popular and get many members in the future, I would like to give a very special thanks to my account manager (Takeshi), he is a great and respectful person, and quick to answer my many questions, thanks for choosing the right person, greetings to all of you.

27 January 2025
Unprompted review
Rated 5 out of 5 stars

Very happy

Used for the first time today to bet on NFL. Won my first bet. Then had a small bet on Basketball that I also won. Withdrawal to bank was immediate. Very happy

25 December 2024
Unprompted review
Rated 1 out of 5 stars

Worst communication in the planet

Worst communication in the planet , frozen my account because they requested bank statements & passport which I gave them. Now they don't speak !

Are they fraudsters just wanting ID ?.

Avoid and go to a reputable company

28 August 2024
Unprompted review
Rated 1 out of 5 stars

Cont withdraw money

I withdraw my money from my account it says pending then all of a sudden it say declined. Now how do I get my money is this now a scam or what?

27 August 2024
Unprompted review
Rated 1 out of 5 stars

SCAMMERS!!!!

This is the internet and I know it may be hard for some people to believe the word of others, I BEG YOU, please do not go on this site. They purposefully make it difficult to withdraw your funds in the hope that you gamble it all away and give them back. However, I have learned that, especially if you win somewhat big, that if you lose/give them back half, they will be kind enough to MAYBE process your withdrawal. PS Customer service is horrible and nothing like the Customer Service I experienced on sites like william hill. STAY CLEARRR

15 July 2024
Unprompted review
Rated 1 out of 5 stars

So- i have used 10bet for years and…

So- i have used 10bet for years and honestly thought they were the best book around until now. Always instant withdrawals- fully verified etc. now all of a sudden I tried to make a withdrawal and they are asking me for a bank statement from 2021- haha- I said I don’t have it and they told me fine it won’t effect my withdrawal but obviously my account would be closed. I said ok. They said they would pay me within 48 hours and of course 48 hours has passed and still no money. Just be careful. They are dishonest and give misinformation.

13 July 2024
Unprompted review
Rated 5 out of 5 stars

I've been depositing quit a lot and I…

I've been depositing quit a lot and I played Amazon big bass extreme game, I apparently won 32k+ just now and immediately started thinking something was fishy about it lol... I tried to withdraw 25k just now and then I logged out and decided to read reviews, I just tried to log back in to see what the excuse would be because I was almost certain there would be a lot of delays to look forward to.. and now I can't log in to my account it won't let me it says system error, I've emailed and received a generic automated email and I don't think this is real... If they pay out then obviously this site will get 5 star if it doesn't then 0. I will keep you all updated. If they don't pay out I would suggest never ever playing here. Put them out of business, I used no bonus' no offers I just played and couldn't possibly have broken any rules. Let's see what happens.
Update: able to log in this morning Lora in live chat said she needs no additional information from me and withdrawal takes around 48 hrs.. if this goes through smoothly this website will get a five star review upgraded to three stars currently.. let's see what happens?!?

UPDATE: I JUST RECEIVED 25K IN MY ACCOUNT!!!!!!!! I LOVE YOU!!!!!!! ❤️❤️
BEST DAY EVER!!!!!!!!!!!!!!!!! FIVE STARS!!!!!!!!!!!!!!!! XXXXXXXXXXXXX

2 July 2024
Unprompted review
Rated 1 out of 5 stars

10 Bet stole my money

10 Bet stole my money

Literally won my first bet (small) and tried to withdraw and 10bet refused to pay out my winnings. Back and forth over livechat and email resulted in 10bet only paying out 50% of my winnings claiming I had broken their terms and conditions however they refused to tell which ones i had actually broke.

Absolute chancers an thieves...STAY AWAY!

1 April 2024
Unprompted review
Rated 1 out of 5 stars

money pit of a site clearly all games…

money pit of a site clearly all games and features are controlled by 10bet staff how are they getting away with this scam the Gambling commission need to start coming down hard on these scam companies customer support seems like it is run from a bedroom very unprofessional customers need to avoid this company or just set fire to their money thieves and liars

20 May 2024
Unprompted review

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