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10X Health System Reviews 1,774

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,663 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being helpful, knowledgeable, and supportive, making their interactions positive and productive. Many people appreciate the personalized approach and the deep knowledge of health-related topics demonstrated by the team. The quality of the products is also consistently highlighted, with many consumers reporting noticeable improvements in their health, energy levels, and sleep quality after using them. However, some people experienced issues with product delivery, noting delays and unfulfilled orders. There were also mentions of difficulty in managing or canceling orders, and some dissatisfaction with customer service response times or lack of resolution for specific product concerns. A few customers also reported unexpected side effects from products or felt pressured into purchasing more supplements.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many praising the quality and effectiveness of the... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, knowledge, and efficiency.... See more

Order

People report ambiguous experiences with order management, with some expressing frustration over issues like... See more

Customer service

Consumers find customer service to be ambiguous, with some reviewers reporting fantastic response times and... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the products'... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I stopped taking them because I honestly just dont like paying the shipping cost on top of the price of the product. Reality check, I can actually feel the difference so I'm back for good. I'd apprec... See more

Company replied

Rated 4 out of 5 stars

UPDATE - The Customer Service was great. After addressing a problem, the staff did a full court press to make things right. They have addressed future orders and helped me to realize why I appreci... See more

Company replied

Rated 4 out of 5 stars

I was a little disappointed after I took the methylation test and did not hear back from anyone. When I sent my review I immediately was in contact with Andrew S. Who has been great with answering que... See more

Company replied

Rated 4 out of 5 stars

I always get what I ordered but I never know what is coming from who. I’ll get four different things and receive shipping info but it never says what it is or where it’s coming from. It would be nice... See more

Company replied


Company details

  1. Blood testing service
  2. Health consultant
  3. Specialised Clinic
  4. Vitamin & Supplements Shop
  5. Wellness Programme

Written by the company

10X Health System is on a mission to 10X people’s wellness throughout the world by enhancing human performance. Modern medicine isn’t a patient-centric practice. We want to bring you on a wellness journey that’s going to change your life for the better and propel you to the next level. We do this by understanding your body (gene testing, blood testing) and finding the missing raw materials that can help you perform more optimally (IV therapy, supplements, red light therapy and our Superhuman Protocol). 10X Health is about precision wellness, restoration, cellular repair, and regeneration. Together we restore your passion, purpose, and physiology.

Precision Genetic Testing & Functional Medicine

Written by the company

We're committed to our clients
Your health and well being is our singular focus. We offer, Precision Supplements based on your Precision Genetic test, Methylation Genetic testing, Full Panel Blood testing, Gut health testing, Prescribing Functional Medical Practitioners in all 50 states and a full suite of nutritional supplements.

Contact info

4.0

Great

TrustScore 4 out of 5

2k reviews

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Rated 5 out of 5 stars

My 10X joirney

I started my 10X journey last year. My children pitched in and bought me the genetic test for my 70th birthday present. And what a wonderful present indeed.
I have never been alone on my journey, I have had superior support from Marco and Dr. Nadia. My tests patiently explained to me by Dr.Nadia. She takes her time to make sure that I truly understand what the results of all my tests mean. Marco has been so available to me for all my questions about all the supplements I am happily taking. He also takes his time to explain what the process is and that it’s not instant, which I truly appreciate.
I always knew that pharmaceuticals were not the way I wanted to continue into my retirement years and all the potentially endless doctor visits. I appreciate knowing that I am working toward my best health and I have a great team of people to hold my hand through this journey. 10x gives everyone the tools for better health.
Many thanks
Cathy

8 May 2026
Unprompted review
10X Health System logo

Reply from 10X Health System

Hi Cathy,

Thank you so much for sharing your experience. We are truly honored to hear that your 10X journey began with such a meaningful gift and has become such a positive part of your health journey!

It is wonderful to know Dr. Nadia and Marco have provided such thoughtful, patient, and supportive guidance along the way, helping you feel informed and cared for throughout the process.

We truly appreciate your kind words, your trust, and your support, and we will be sure to share your feedback with both Marco and Dr. Nadia as well.

-10X Health Support Team

Rated 1 out of 5 stars

Over priced

Over priced

8 May 2026
10X Health System logo

Reply from 10X Health System

Hi Jason,

Thank you for your feedback. We appreciate you taking the time to share your thoughts with us. A team member has reached out directly to assist, and comments like this are valuable as we continue working to improve the overall customer experience.

-10X Health Support Team

Rated 5 out of 5 stars

We have been working with 10x Health…

We have been working with 10x Health for years and have had many different staff members help us, John-Austin is by far the best we have worked with. His attention to detail, knowledge of products and curiosity about what we bring to the table and questions we have, have made him wonderful to work with.

8 May 2026
Unprompted review
10X Health System logo

Reply from 10X Health System

Hi Jayne,

Thank you so much for sharing your experience. We are truly grateful for your continued trust in 10X Health over the years, and it is wonderful to hear John-Austin has stood out in such a meaningful way!

His attention to detail, product knowledge, and thoughtful approach to your questions clearly made a strong impression, and we are so glad he has been wonderful to work with. We truly appreciate your kind words and support, and we will be sure to share your feedback with John-Austin as well.

-10X Health Support Team

Rated 5 out of 5 stars

I recieved product in a timely fashion

I recieved product in a timely fashion. I had to cancel one product and I sent an email to them and they canceled it immediately. I find them to be very honest with great customer service.

8 May 2026
10X Health System logo

Reply from 10X Health System

Hi Kristina ,

Thank you for sharing your experience. We are so glad to hear your product arrived in a timely manner and that the cancellation process was handled quickly and smoothly!

It means a great deal to know you found the team honest and that you had a great customer service experience. We truly appreciate your support and you taking the time to share your feedback with us.

-10X Health Support Team

Rated 5 out of 5 stars

10x supplements

Excellent supplements and excellent customer service!!!

4 May 2026
10X Health System logo

Reply from 10X Health System

Hi Debbie,

Thank you so much for your kind words. We are thrilled to hear you have had such a positive experience with both the supplements and the customer service!

We truly appreciate your support and you taking the time to share your feedback with us.

-10X Health Support Team

Rated 5 out of 5 stars

Dani has been great

Dani has been great. Truly professional as well as personable. Its a pleasure have her as my rep and look forward to continuing this protocol with her on my side. This protocol has improved my wellness drastically, in no small effort by your people, Dani in particular.

8 May 2026
Unprompted review
10X Health System logo

Reply from 10X Health System

Hi Sherif,

Thank you so much for sharing your experience. We are thrilled to hear Dani has been both professional and personable, and that she has made such a meaningful impact on your journey!

It is wonderful to know the protocol has improved your wellness so significantly and that Dani’s support has been such an important part of that experience.

We truly appreciate your kind words and your continued support, and we will be sure to share your feedback with Dani as well.

-10X Health Support Team

Rated 5 out of 5 stars

Great experience with 10X

Great experience with 10X! Huge thanks to Dr. Pavel and Marco for their outstanding work, professionalism, and attention to detail. Really appreciate the care and results—highly recommend!

7 May 2026
Unprompted review
10X Health System logo

Reply from 10X Health System

Hi V,

Thank you so much for sharing your experience. We are thrilled to hear you had a great experience with 10X and truly appreciate your kind words about Dr. Pavel and Marco!

It is wonderful to know their professionalism, attention to detail, and care made such a positive impact. We truly appreciate your support and recommendation, and we will be sure to share your feedback with them as well.

-10X Health Support Team

Rated 5 out of 5 stars

The product

The product. I can feel a difference.

8 May 2026
10X Health System logo

Reply from 10X Health System

Hi Marcus,

Thank you for your feedback. We are so glad to hear you can feel a difference with the product. We truly appreciate your support and you taking the time to share your experience with us!

-10X Health Support Team

Rated 5 out of 5 stars

My anxiety that I have had for over 20…

My anxiety that I have had for over 20 years is gone!

8 May 2026
10X Health System logo

Reply from 10X Health System

Hi Rhonda,

Thank you so much for sharing your experience. We are truly grateful to hear this has made such a meaningful difference for you!

Knowing you are feeling this kind of relief after so many years means a great deal to us, and we truly appreciate your support and you taking the time to share your feedback with us!

-10X Health Support Team

Rated 5 out of 5 stars

Best in class products and services.

Best in class products and services.

8 May 2026
10X Health System logo

Reply from 10X Health System

Hi Matt,

Thank you for your kind words. We are thrilled to hear you feel our products and services are best in class!

We truly appreciate your support and you taking the time to share your feedback with us.

-10X Health Support Team

Rated 5 out of 5 stars

Customer Service

After a recent purchase that didn’t work out as I had planned, 10X manager kindly provided customer service and helped resolve the issue. I appreciate a good customer service team.

4 May 2026
Unprompted review
10X Health System logo

Reply from 10X Health System

Hi Jessica,

Thank you for sharing your experience. We are glad a 10X manager was able to provide support and help resolve the issue for you. We truly appreciate your kind words about the customer service team and your taking the time to share your feedback with us!

-10X Health Support Team

Rated 1 out of 5 stars
10X Health System logo

Reply from 10X Health System

Hi Earl,

Thank you for sharing your feedback. We are sorry to hear the results have felt slow. A team member has reached out directly to better assist and understand your experience. We truly appreciate you bringing this to our attention.

-10X Health Support Team

Rated 5 out of 5 stars

Highly responsive

Heidi Rubio is our case manager at 10X. She always is very responsive to our needs or concerns. Heidi has been helping us with several different matters today. 10X has been a great company with which to work.

7 May 2026
Unprompted review
10X Health System logo

Reply from 10X Health System

Hi Ginger,

Thank you so much for sharing your experience. We are thrilled to hear Heidi Rubio has been so responsive to your needs and concerns and that she was able to help with several matters for you today!

It is wonderful to know 10X has been a great company to work with, and we truly appreciate your kind words and support. We will be sure to share your feedback with Heidi as well.

-10X Health Support Team

Rated 4 out of 5 stars

Great Products

Easy communication and user friendly app. The products are fantastic!

6 May 2026
10X Health System logo

Reply from 10X Health System

Hi Irma,

Thank you for your kind feedback. We are so glad to hear the communication has been easy, the app has been user friendly, and that you are enjoying the products!

We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

Rated 5 out of 5 stars

they spend time to answer questions and…

they spend time to answer questions and you call any time if you have questions. they also text and to see how you are doing

12 March 2026
10X Health System logo

Reply from 10X Health System

Hi D,

Thank you for sharing your feedback. We are so glad to hear the team takes the time to answer your questions and makes themselves available whenever support is needed!

It is also wonderful to know the follow-up by text has helped you feel supported along the way. We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

Rated 5 out of 5 stars

The customer service were great…

The customer service were great experience

7 May 2026
10X Health System logo

Reply from 10X Health System

Hi Paula,

Thank you for your feedback. We are so glad to hear you had a great experience with our customer service team!

We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

Rated 1 out of 5 stars

I have been ordering from this company…

I have been ordering from this company for two years with no problems. I ordered the Calm supplement on April 12, 2026. When it arrived, it had an expiration date of 4/26. I called Customer Service and told them I only had two weeks to use this product before it expired. To me that was unacceptable. They agreed and sent me another bottle. The second bottle arrived with the same expiration date of 4/26. I called Customer Service again and requested a refund. They assured me that they would send another bottle with a different expiration date. I relented and accepted their offer. The third bottle arrived on 5/5/26 and it also had the same expiration date as the previous two. I currently have three bottles with a 4/26 expiration date. Unbelievable! I will never order from this company again. Beware!!

12 April 2026
10X Health System logo

Reply from 10X Health System

Hi Sherry,

We are very sorry to hear about your experience. A manager has reached out directly to resolve this and make things right. If you could please follow back up with us, it would mean a lot to us. We truly appreciate you bringing this to our attention.

-10X Health Support Team

Rated 4 out of 5 stars

Good but could be better.

I always get what I ordered but I never know what is coming from who. I’ll get four different things and receive shipping info but it never says what it is or where it’s coming from. It would be nice to have a customer dashboard to view orders and track packages.

5 May 2026
10X Health System logo

Reply from 10X Health System

Hi Mike,

Thank you for sharing your feedback. We are glad to hear you are receiving what you ordered, and we also appreciate your honest comments regarding order visibility and tracking.

We understand how helpful it would be to have a clearer view of what is shipping, where it is coming from, and an easier way to track everything in one place.

Feedback like this is valuable as we continue looking for ways to improve the customer experience!

-10X Health Support Team

Rated 5 out of 5 stars

My 10X Health Coach

My health coach, Jen Costa, is the best. Detail oriented, knowledgeable and consistently follows up with me.

I love the 10X Health system and concept but it’s made much more manageable and effective with the personal follow-up by Jen.

23 April 2026
Unprompted review
10X Health System logo

Reply from 10X Health System

Hi Dan,

Thank you so much for sharing your experience. We are thrilled to hear Jen Costa has made such a meaningful impact through her detail-oriented approach, knowledge, and consistent follow-up.

It is wonderful to know that while you love the 10X Health system and concept, Jen’s personal support has made the experience even more manageable and effective for you!

We truly appreciate your kind words and your support, and we will be sure to share your feedback with Jen as well.

-10X Health Support Team

Rated 1 out of 5 stars

Promised a resolution on migraines, got a sales pitch.

My wife had her initial call and our goal was to determine what was causing all her bad migraines that typical doctors cannot figure out. They promised they could figure it out so we went ahead and did the $600 test.

The result of the test was she is perfectly healthy. They then proceeded to try to sell her more supplements to 'make her healthy'. How do you make a perfectly healthy person 'healthy' with more supplements? It was a full court press on sales with nothing that would help with migraines as they initially indicated they would address.

Super disappointed with the bait and switch.

5 May 2026
Unprompted review
10X Health System logo

Reply from 10X Health System

Hi Mike,

Thank you for sharing your feedback. We are very sorry to hear this was your experience and understand how disappointing that must feel.

We have requested additional information on your end so we can better understand exactly who we are working with and get this resolved for you as soon as possible. We truly appreciate you bringing this to our attention.

-10X Health Support Team

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