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Received an unsolicited call from 118 Data Resource Limited / 118 Group despite our business number being registered with CTPS for around 3 months. We have no prior relationship with the company and gave no consent to receive marketing calls. The caller appeared to say they wanted to ‘update’ our business details, but the purpose of the call was not clearly explained. Complaint submitted via the CTPS process.
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Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
