As many others, I ordered a manual for 45c. I only received 20% content and a message that they can’t deliver. After 3 days they charged my CC for €47,90. I understand this is a monthly subscriptio... See more
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See what reviewers are saying
In my experience, this site is NOT A SCAM/arnaque, but you must use it very carefully. The manual selection is great, and they download well, but the cost is for a TRIAL period of 3 days for the site... See more
Complete scam. As others have also advised, a few pence is paid for a manual, no subscription set up or agreed to, then £40 attempted to be taken from your account on a weekly basis. Luckily my bank s... See more
Brilliant customer service. The manual was delivered to my inbox in just a few hours. There was a slight problem in that I had selected the wrong year but after contacting the company this was cor... See more
Company details
Written by the company
Service d'assistance et dépannage à distance pour tous vos appareils.
Contact info
France
- 123notices.com
3.0
Average
2K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very, very good!
I used this site for the first time and it is very good!
20 March 2024
Unprompted review
Saved by Revolut!!
Thank goodness for Revolut, the 3 day trial and subsequent subscription of €47 per month is not clearly advertised on their website.
20 February 2024
Unprompted review
Reply from 123notices.com
Good morning,
Prices are clearly displayed on our website. Our Assistance+ Lite offer can be canceled at any time and costs only €0.45 including tax for 3 days of trial.
At the end of the 3-day trial period, and without cancellation on your part, our offer is automatically renewed as a no-obligation subscription, at the price of €47.90 per month.
This package entitles you to 50 notice search requests per month, access to our notice database as well as a large library of practical guides for the home, but also to a monthly one-hour telephone appointment with an advisor as part of our remote IT troubleshooting offer.
So that we can cancel and refund your subscription, please contact our customer service (contact@123notices.com).
Yours sincerely,
Camille
Response time was very fast and they…
Response time was very fast and they delivered both requested documents without any problems. Highly recommended.
26 January 2024
Unprompted review
cheat
Hello
Now I can they are swollen !!!!
I am very dissatisfied but the way you lure people into a monthly agreement !!
I don't think it's informed enough
You write that you have 3 trails?
I have only used one that was not possible for you to find (Singer XL-1 Service manual).
It can be misunderstood that after 3 attempts you will get a subscription
You write that the trial period ended at 72 ??????
Is it minutes / hours / days or months ????
I want to return my money and cancel everything related to subscription name credit card
Sincerely
Christian Rolver
18 December 2023
Unprompted review
Reply from 123notices.com
Hello,
Prices are clearly displayed on our website. Our Assistance+ Lite offer can be canceled at any time and costs only €0.45 including tax for 3 days of trial.
At the end of the 3-day trial period, and without cancellation on your part, our offer is automatically renewed as a no-obligation subscription, at the price of €47.90 per month.
This package entitles you to 50 notice search requests per month, access to our notice database as well as a large library of practical guides for the home, but also to a monthly one-hour telephone appointment with an advisor as part of our remote IT troubleshooting offer.
So that we can cancel and refund your subscription, please contact our customer service (contact@123notices.com).
Yours sincerely,
Camille
It took three days for the manual to…
It took three days for the manual to come. In that time I actudd as Loy fixed it myself. Too late.
30 November 2023
Unprompted review
Reply from 123notices.com
Hello,
Thank you for your message.
We are sorry for the delay.
So that we can cancel and refund your subscription, please contact our customer service (contact@123notices.com).
Sincerely
Camille
very precise and well-timed
30 November 2023
Unprompted review
Very quick and efficient service
25 November 2023
Unprompted review
After buying the manual
After buying the manual. They tried to take 40£ the next day from my account. Scammers!!!
16 November 2023
Unprompted review
Reply from 123notices.com
Hello
Prices are clearly displayed on our website. Our Assistance+ Lite offer can be canceled at any time and costs only €0.45 including tax for 3 days of trial.
At the end of the 3-day trial period, and without cancellation on your part, our offer is automatically renewed as a no-obligation subscription, at the price of €47.90 per month.
This package entitles you to 50 notice search requests per month, access to our notice database as well as a large library of practical guides for the home, but also to a monthly one-hour telephone appointment with an advisor as part of our remote IT troubleshooting offer.
So that we can cancel and refund your subscription, please contact our customer service (contact@123notices.com).
Yours sincerely,
Camille
great service
17 November 2023
Unprompted review
Scam
Scam, tried to take lot of money from creditcard 3 days later after I had paid them already. The manual for car repair was a brochure about the car, which is a free product and downloadable for free everywhere else. My credit card company blocked the payment as FRAUD. A Google search revealed company as fraud.
18 October 2023
Unprompted review
Reply from 123notices.com
Hello,
Prices are clearly displayed on our website. Our Assistance+ Lite offer can be canceled at any time and costs only €0.45 including tax for 3 days of trial.
At the end of the 3-day trial period, and without cancellation on your part, our offer is automatically renewed as a no-obligation subscription, at the price of €47.90 per month.
This package entitles you to 50 notice search requests per month, access to our notice database as well as a large library of practical guides for the home, but also to a monthly one-hour telephone appointment with an advisor as part of our remote IT troubleshooting offer.
Yours sincerely,
Camille
One to be very cautious with...
I signed up like many others have reported, believing that I was paying €0.45 for the single manual I was looking for. I contend the company's claim that costs are fully displayed on the web pages that I was presented with. They are *not*. I received a link to the manual I was looking for around the day after I requested it. By that stage I had already found it elsewhere (*for free*). A few days later I noticed a €47.90 charge to my card, and on following links to the "buried" terms and conditions, I realised I had inadvertently signed up to a subscription of this amount *every month*. I regard this service as tantamount to a major scam. Be very careful. You can find the manuals you are looking for elsewhere—this is only a search service and an extremely costly one, and from what I would suggest is a "shady" organisation. If they really want to prove they are not deceiving people then put a simple statement on the sign up page that says something like: "by signing up you are agreeing to pay a monthly subscription of €47.90 for this service".
17 October 2023
Unprompted review
Reply from 123notices.com
Hello,
You have been reimbursed by our services.
Prices are clearly displayed on our website. Our Assistance+ Lite offer can be canceled at any time and costs only €0.45 including tax for 3 days of trial.
At the end of the 3-day trial period, and without cancellation on your part, our offer is automatically renewed as a no-obligation subscription, at the price of €47.90 per month.
This package entitles you to 50 notice search requests per month, access to our notice database as well as a large library of practical guides for the home, but also to a monthly one-hour telephone appointment with an advisor as part of our remote IT troubleshooting offer.
So that we can cancel and refund your subscription, please contact our customer service (contact@123notices.com).
Yours sincerely,
Camille
Website not very clear that after 3 day trial you were automatically tied into monthly contract
Site is very good for accessing manuals, but not very clear that after 3 day trial you automatically are signed up to a monthly contract
23 August 2023
Unprompted review
Good but use very carefully
In my experience, this site is NOT A SCAM/arnaque, but you must use it very carefully. The manual selection is great, and they download well, but the cost is for a TRIAL period of 3 days for the site, after which a monthly charge of about 50 euros begins. So BE SURE to cancel before the 3 day period. When I made this mistake, I had excellent help from the customer service staff, and they ended my subscription and refunded the first month's payment. Much appreciated! So, a good service, not a scam, but use it carefully.
16 August 2023
Unprompted review
Careful, read the T&C’s before you order.
As many others, I ordered a manual for 45c. I only received 20% content and a message that they can’t deliver. After 3 days they charged my CC for €47,90.
I understand this is a monthly subscription.
Advise: read the T&C’ first! If you don’t, you will be automatically charged a monthly subscription. 123notices’s process is one of a kind!
After requesting, I’ve received my subscription payment back!
17 August 2023
Unprompted review
Reply from 123notices.com
Hello,
The rates are clearly displayed on our website. Our Assistance+ Lite offer can be canceled at any time and costs only €0.45 including tax for a 3-day trial.
At the end of the 3-day trial period, and without cancellation on your part, our offer is automatically renewed as a non-binding subscription, at the price of €47.90 per month.
This package gives you the right to 50 notice search requests per month, access to our notice database as well as a large library of practical guides for the home, but also a monthly telephone appointment of one hour with an advisor as part of our remote computer troubleshooting offer.
In order for us to cancel and refund your subscription, please contact our customer service (contact@123notices.com).
Good for you,
Camille
I signed up for 45c and sought a manual…
I signed up for 45c and sought a manual which I did not get. As with several other reviewers 47.90 was taken from my account and I still got no manual. The 47.90 is NOT clearly explained. You must read through small print to see it. THIS COMPANY IS ENGAGED IN SCAMS. DO NOT BE TAKEN IN. I got the microwave manual from the manufacturer and most other manuals can probably be got from manufacturers also
10 August 2023
Unprompted review
Reply from 123notices.com
Hello,
You have been reimbursed by our services
The rates are clearly displayed on our website. Our Assistance+ Lite offer can be canceled at any time and costs only €0.45 including tax for a 3-day trial.
At the end of the 3-day trial period, and without cancellation on your part, our offer is automatically renewed as a non-binding subscription, at the price of €47.90 per month.
This package gives you the right to 50 notice search requests per month, access to our notice database as well as a large library of practical guides for the home, but also a monthly telephone appointment of one hour with an advisor as part of our remote computer troubleshooting offer.
Good for you,
Camille
Great fast service
29 July 2023
Unprompted review
The Audi Q2 user manual is illegible
The Audi Q2 user manual is very illegible! The Audi Q2 user manual cannot be read!
25 July 2023
Unprompted review
Reply from 123notices.com
Hello,
Thank you for your message.
please contact our customer service (contact@123notices.com).
Cordially.
Camille
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