As usual, delivery ok and in line with order. Even if the delay to deliver was a bit longer than expected, probably due to May bank holidays and BPost strikes...
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Customerservice responds quickly and they are very cooperative to answer any question and to solve a problem, in my case, I made a mistake when ordering. Also love the fact that they sell lenses with... See more
Hello i contacted your team to ask to push for the delivery as I was traveling on 2/8 and willing to get my package; I received a message from Cedric -who I want to thank personally- who explained me... See more
I placed an order (1OM20865407GR) for contact lenses on the 7th of January 2026. They did send it from Belgium on the 14th of January. However the Bpost courier they used, did not deliver it (it ne... See more
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Company details
Written by the company
123Optic offers a modern, efficient, and hassle-free shopping experience for customers looking to buy contact lenses online. We sell a wide range of contact lenses, including daily, monthly, weekly lenses, and lens solution, all at competitive prices. Our efficient sending process is what sets us apart from our competitors, allowing us to keep our prices low and offer the best deals to our customers. We take pride in ensuring that every order is processed and shipped promptly, making sure that our customers receive their contact lenses in a timely manner. One of our biggest achievements is having over a million satisfied customers who keep coming back for their contact lens needs. We constantly strive to improve our services and product offerings to meet the needs and expectations of our valued customers. At 123Optic.com, we believe that buying contact lenses online should be a simple, easy, and affordable process. Our focus on customer satisfaction and quality products has allowed us to become one of the leading online retailers of contact lenses. We look forward to serving you and providing you with the best possible online shopping experience.
123Optic.com
Written by the company
- We guarantee low prices and quick delivery!
- 123Optic delivers the best products: daily lenses, monthly lenses, but also colored lenses and lens solution. We are proud to have over 1 million happy customers from all over Europe. ★★★★★
We deliver your lenses as quickly as possible
Free delivery above €99
No matter where you are, we deliver your lenses as quickly as possible, because we collaborate with local logistics partners.
Contact info
Kasteleinsstraat 11, 9150, Kruibeke, Belgium
- +3232703712
- service@123optic.com
- 123optic.com
4.6
Excellent
15k reviews
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It’s just fine
It’s just fine, they have deleted my account, because I don’t wear contacts anymore. That’s all I asked for.
25 October 2024
Very good service after complaint!
28 October 2024
Good customer service
Good customer service, everything worked out well and my package arrived faster than expected.
2 October 2024
Great service!!
11 October 2024
Great!
Customerservice responds quickly and they are very cooperative to answer any question and to solve a problem, in my case, I made a mistake when ordering. Also love the fact that they sell lenses with very high strength (up to -12), also coloured lenses. I can highly recommend the company!!
23 September 2024
Excellence service
Placed my order via phone. Staff was very friendly and professional. Great experience!
27 September 2024
customer contact very efficient, solution driven
customer contact very efficient, return process clear with pre-printed sticker added reimbursement process in 5 days after return .
30 September 2024
The best price and communication
The best communication with this platform. They help me to buy the best for me.
Also I took my thinks to the perfect time.
They have excellent price.
6 September 2024
Very fast respons
18 September 2024
Great prices
Good variety of products, gives you alternative and cheaper choices, and fast delivery. Very helpful in every aspect.
2 September 2024
Continue the good job
I found the exact product i needed very easy and quickly.
Having a second look in my order, i concidered that my road number appeared two times (in the road cell and in the number of the road cell). So at the order configuration number 1 seemed to be number 11.
I called 123 optic and they managed to do the correction although my order was already posted.
Well done!
29 July 2024
Excellent quality of my Miru lenses
Excellent quality of my Miru lenses
Very good timing.
Good price.
I would have liked better offers though.
12 August 2024
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