123Print UK Reviews 

Good quality product at a decent price, no problems with the order process.

Really easy to use web site and designs. Pricing easy to follow, and delivery was quick - all as promised. Will definitely use again

A few days after putting in my order I got a phone call from 123 to say they had run out of the ink and could not fulfil my order. No further explanation or timescale given for doing it and I was merely told "sorry but we have to cancel". Very disappointing.
When I log into my account, it still shows as "being processed".

Amazing company. Very friendly and fast delivery.

I easily used the website to create bespoke compliment slips. The results were superb, reasonably priced and prompt delivered to my address. Excellent.

Ordered a stamp to print my details on the back of brochures. No tracking or delivery information, but arrived within 2 weeks. As soon as I used it I realised the ink wouldn’t dry on my brochures, so I called and was told it doesn’t work on glossy paper. It doesn’t mention this in the description so asked for a refund as it’s not fit for purpose, only to be told they have a no refund policy on these items. I argued that it’s against consumer regulations and was still told no refund... first and last time with these cowboys.

I found the web page easy to use and navigate around. The cards I received were good quality for the price I paid and they arrived within the delivery time frame given. Great service - thank you. Will use 123Print again in the future.

Total joke place a order on the 2nd January 2018 email to say it will be delivered by the 12th. Just rang up to be told it’s not even been done. Opened PayPal dispute and have had no response. Will never use this company again.
Look elsewhere others may cost more but at least you will get your order. I now have to start all over again
123print did not make any offer to print these. I was told I had to wait till the next day for a refund as the accounts people had gone home this was before 5pm

Received my order on time and really pleased with the quality.

First time getting business cards from this company , the service and quality were good.I was unsure of uploading my artwork so I contacted a member of staff who was very helpful and talked me through the process.
I wont hesitate to use this service again !!

Dawn
Had a few queries with my order and had to telephone to customers services very helpful and eventually I got it sorted.
Very good service overall.

Very poor quality business cards received, including uneven edges that made them look unprofessional and unusable. Asked to return them and was told I had to pay full return postage despite this not being in their T&C's. After raising this with them they have since ignored my emails and I'm now left out of pocket. If you're looking for decent quality print marketing look elsewhere.

Express service not express. Ordered more business cards one hour after cut off on Wednesday and still not sent out by Monday. Not received Tuesday. No answer to email and live chat on Saturday reply on Wednesday!Very disappointing

On Sept 19, I purchased 20 compact notepads from 123 Print. I chose them from a sea of other vendors because they had delivery on the date I needed. I placed my order & then went even further and called their office to verify it would reach on the date quoted in the e-mail and was assured. Of course, it did not arrive, meaning I had to let down a client and could not use the item for its intended purpose. The item came on Sept 22 instead of Sept 21, which the vendor acknowledges below. I can provide a screenshot of the order date they gave in my confirmation.

But little did I know that not receiving the item would just be the start of my nightmare with 123 Print. I called them on the day delivery was supposed to be scheduled and they agreed to refund my shipping charge. It's now been a month. I've sent 2 e-mails and called 4 times about the refund. I keep getting fobbed off by different members of their team. I don't understand how or why they think its acceptable to treat their customers this way. I wish I had read some of these reviews before making the purchase.

It's a real shame because the notepads are beautifully done and great quality and had I at least gotten a timely refund I would have been happy to purchase again despite the late delivery. But this level of service is unconscionable. I'm really disappointed.

Update:
After my 5th call I got a refund. The person I spoke to (Chrissy) said she could see no record of my other calls and that they were probably waiting for me to return the item before issuing the refund, which is ridiculous as I said several times I was happy with the quality and would be keeping the items. And for the team at 123 Print posting a reply to this. I got the date wrong in my original post - but surely you could see that the order was STILL LATE and not received on time. Come on with that silly reply making it sound like you were not at fault. Your response doesn't say that the item was received on the 22nd yes - but was due on the 21st.

I placed an order of custom party invitations with them for next day delivery. I had to call them when I received no email about dispatching and why they were not delivered. They kept saying they'd call me back but never heard from them. To make matters worse when their couriers did try and deliver they did not knock and left no notice card. I had to find out I missed the parcel through their tracking website. My only option was to re deliver and in two days time. Not happy, customer services did not help and their couriers are not good.

Was promised the order for Friday (15th Sept) it didnt arrive. Then was promised Saturday before 9am delivery - again it didnt arrive. After investigating with DX delivery i found out that Saturday delivery was not even possible as the package was still at the original depo. Spoke to 123 print who didn't seem to care, always told someone will call you back but they never do. They then advised to reject the parcel in order to get a refund. So I have done this now. When I ordered they said they would use UPS ground delivery.
Not sure of 123 prints quality or anything like that but if they continue to use bad couriers like DX I would avoid.
Edit after 123 comments -
You used DX delivery instead of UPS as stated on your website. DX delivery stated a Saturday delivery was never possible, so inaccurate to say the delivery failed.

The reason I am giving two stars because the delivery was late. On the arrival the business cards were not in the case, just in the loose bag. Really poor packaging.