152 Harley Street Reviews 

66
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Jo is quite simply the best aesthetic practitioner I’ve ever been treated by. She has deep expertise in a wide range of aesthetic treatments, the biology of the face and neck, and skincare in general... See more

Rated 5 out of 5 stars

Joe was friendly and make me feel so at ease, hydra facial was relaxing and I woke up this morning with glowing, clear complexion . I will definitely go back and have another facial. I would highly re... See more

Rated 5 out of 5 stars

Daniel Ezra and his team, Dr Manish, Karen, nurse Jo and eveyone else, have been very caring, calm, respectful, friendly, precise and overall excellent. I had a very relaxing, enjoyable experience,... See more

Rated 5 out of 5 stars

I am absolutely thrilled with the results of my treatment! From start to finish, Jo’s professional approach made me feel completely at ease and confident. She took the time to explain everything in de... See more

Company details

  1. Clinic
  2. Dermatologist
  3. Plastic Surgeon
  4. Plastic surgery clinic
  5. Private hospital

Written by the company

Conveniently placed in the heart of London’s most highly regarded medical district, 152 HARLEY STREET is a centre of medical excellence and one of only a few day case surgery facilities in the UK who offer surgical procedures under Local Anaesthetic and Sedation.


Contact info

4.8

Excellent

TrustScore 5 out of 5

66 reviews

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4.8

All reviews

(66)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Procedure carried out by George Saleh

Procedure carried out by George Saleh. Overall experience excellent. I would describe Dr Saleh as a perfectionist who strives to give the optimum result.
Excellent service and I would highly recommend.

30 July 2021
Unprompted review
152 Harley Street logo

Reply from 152 Harley Street

Thank you for kind review, we are so pleased you have had such a great experience with Mr Saleh and our clinic.

Rated 5 out of 5 stars

If you are looking for real expertise…

If you are looking for real expertise this is the only place on Harley Street.
I got in touch with the clinic to see if there was anything that could be done for a mild skin condition.
From the quick response I received to my enquiry from Tali on the phone, through to the pre-assessment by Amy through to the ultimate procedure that was performed by Mr Ezra. All I found were well trained and qualified nurses consultants and staff and the General Manager Anca was something else - her professionalism, attention to detail and care shows where this excellence comes from.
After my procedure I came back for a Hydrafacial treatment from Amy that just made me feel great and glow ready for a good night out.

26 July 2021
Unprompted review
152 Harley Street logo

Reply from 152 Harley Street

Thank you for your positive review of our clinic and staff, we are glad we could make this a great experience for you and hope to see you back soon with Amy for your next pre night out facial!

Rated 5 out of 5 stars

Excellent all round service

Both Amy and Amber on reception have been very helpful and were prompt at replying to me and made sure all my questions got answered via email and phone.

On the day of the surgery I was welcomed by the friendly staff and Jorge Leon-Villapalos and his team of nurses reassured me and relaxed me and gave me a lot of support and made me feel comfortable and confidant that I was in good hands and they took very good care of me.

26 July 2021
Unprompted review
152 Harley Street logo

Reply from 152 Harley Street

Many thanks for your lovely review, we are glad you have had such a positive experience with us.

Rated 1 out of 5 stars

If I could put a Zero Star I would

If I could put a Zero Star I would. They have not only made my scar bigger but it has more of a "depressed" look than before. It's been almost 4 full months since my 'depressed' scar revision and the results don't look good. It was done by one of their dermatologists not their plastic surgeons. I'm very unhappy since it's on my face. I should have been seen by a plastic surgeon. Do not go near this clinic. These people are bad news. Now I have to spend way more money trying to fix their mistake. Dr Al-Niaimi was the name of the doctor who did it. And I bet they don't even reply to their good OR bad reviews. This is no joke. Just to add if you look up the doctor mentioned above, he is not specialised or even qualified to carry out "Surgical Scar Revision". This has now become a clear cut case of Medical Negligence.

25 July 2021
Unprompted review
152 Harley Street logo

Reply from 152 Harley Street

Thank you very much for leaving your review regarding your experience at the London Scar Clinic. We reject your unfounded statements regarding the quality of our care. Whilst we are unable to comment on any specifics of your case we would like to clarify some of the misleading and false statements in your review.

The London Scar Clinic is a unique multidisciplinary environment for the management of scarring, with a wide international referral base. There are no comparable clinics comprising of leading specialists in their fields including plastic surgeons, dermatologists, laser, tattoo experts, hair restoration specialists, oculoplastic, ENT surgeons as well as psychologists ensuring that patients are offered the best treatments from a wide range of potential specialties, representing the gold standard in patient care. All cases are discussed in a multidisciplinary setting.

We have already communicated to you to explaining the role of different specialities in the management of scarring and would be happy to do so again. We have emphasised that, depending on the clinical issues, it is often more appropriate for dermatology specialists to manage acne scarring than plastic surgeons. The management of facial scarring is an extremely difficult clinical problem and all patients are informed that treatments are not always effective.

The London Scar Clinic works hard to ensure that all patients are treated to the highest standards with care and compassion which and we have already been in touch with you to arrange further opinions to ensure that we have explored all avenues for you.

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