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Rated 5 out of 5 stars

I have been using 1800postcards for posters, business cards, flyers, and more for ten to twenty years. they have always had good pricing, been on time or early; and delivered quality printing. the one... See more

Rated 2 out of 5 stars

TERRIBLE QUALITY BUSINESS CARDS. i've done a lot of printing with 1800 postcard and have usually had great results. Cut to their new place and something must have gotten lost in the move...because I... See more

Company replied

Rated 5 out of 5 stars

For the last 20 years I have used 1800 postcards. Their work is always consistently good, you can get help with design if needed for reasonable prices. I am also happy they are still around. So import... See more

Rated 5 out of 5 stars

Excellent printing best prices quick to respond and quick completion of orders I have been using 800 postcards for 13 years with no issues The best! Adele Black

Company details

  1. Digital printing service
  2. Media company

Information provided by various external sources

1800 Postcards is a leading full service printer with over 30 years experience, offering custom print products, design services, and mailing services.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

25 reviews

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Rated 5 out of 5 stars

FIT loves 1800 Postcards

the team at 1800 postcards is always helpful, fast, and reliable. I always have a great experience working with them and the products always look great!

10 June 2019
Unprompted review
Rated 5 out of 5 stars

Simple

Simple, fast, high quality.
What more do you need?
Design tools were easy to use. The website was easy to navigate. The delivery was faster than promised. The quality was better than other sites I have used.
Very happy.

3 June 2019
Unprompted review
Rated 5 out of 5 stars

The website is really easy to use

The website is really easy to use. Once we made the order they contacted us really fast with the webproof. We went to pick them up to the Manhattan office and all the process was really fast and smooth

30 April 2019
Unprompted review
Rated 4 out of 5 stars

Transparent and trustworthy

If you know the types of printing you’re dealing with (otherwise you might be disappointed), this is a trustworthy, efficient shop. Service is great, and they have a greater in-house paper stock selection than most digital printers country-wide.

28 April 2019
Unprompted review
Rated 5 out of 5 stars

Great printing business!

I have been using 1800postcards for posters, business cards, flyers, and more for ten to twenty years. they have always had good pricing, been on time or early; and delivered quality printing. the one time there was a mistake (pdf was transferred with a typographic error) they replaced it by the next day. great business that i will continue to use. :-)

22 April 2019
Unprompted review
Rated 5 out of 5 stars

Happy customer

I love ordering from 1-800-postcards! I live in NY so it is easy to go and pick up my order. They always do a wonderful job. My order was done faster than I thought it would be. I am an old school designer, and I found the whole process was very easy. Will be ordering from them again in the future.

9 April 2019
Unprompted review
Rated 5 out of 5 stars

For the last 20 years I have used 1800…

For the last 20 years I have used 1800 postcards. Their work is always consistently good, you can get help with design if needed for reasonable prices. I am also happy they are still around. So important to have NYC companies here.

7 March 2019
Unprompted review
Rated 3 out of 5 stars

sorry, but won’t be back

When I first saw one 800 postcards online, I thought that would work perfectly for a going away bookmark I wanted to create for Staff. I created the item and forwarded the information. Nick was very good about calling me to let me know the image was a little blurry and the quote I wanted to use would need to be re-typed. The quote had the word strength in it twice. He misspelled it the second time. When I reviewed the proof, I played it but 12 minutes later sent an email back catching the error. I didn’t get a reply even though he ad been calling about the images and emailing promptly. I emailed again two hours later. No response not even to let me know the printing could or could not be stopped. Nothing. I received the misspelled item a few days later on Tuesday. Hoping it had been corrected but it had not. I emailed nick asking if there was any way to do a reprint and get it to me by Friday. He said no. But he could give me 20% off my next order.

Why no response when I emailed about the error?
Why no partial refund?
Why not make it right?

I did not review the proof first thoroughly, but mere minutes passed.

Please recognize your customer can walk out the same door they came in. I was leaving my employees to move closer to aging parents. I loved those employees and wanted them to have a small momento from me. I love the Pittsburgh Steelers but was in New Hampshire where they love the patriots and so I was using a quote from their coach about team. All of that mattered.

6 March 2019
Unprompted review
1800 Postcards logo

Reply from 1800 Postcards

Hi Melanie,

Thank you for choosing to print with 1800Postcards and you do matter to us. We value our customers greatly and as Nicu has shown, we go the extra step to ensure high quality prints by checking all files manually. He regrets not catching the typo, but it is ultimately up to the customer to review the webproof in detail before approving. After approval, our production is an automated process. When you emailed him about the misspelling, it was after our operating hours and was already printing. He missed your email in the morning for an update and we do apologize for that.

He did try to make it right with you after. Since we have a no refund policy after approval, he did offer you a reprint with the correct spelling, we just couldn’t get it to you in time. He didn’t want to leave you disappointed so he offered you the 20% off your next order instead.

We do know that customers can come and go as they please and that is why we make every attempt to provide great customer service and prints. We are sorry we could not come up with an acceptable solution for you at that moment, but we do wish you will give us another chance. Your happiness is our number one priority so please contact info@1800postcards.com to see how else we can assist you.

Regards,

1800Postcards

Rated 1 out of 5 stars

Bad Unacceptable terrible

Bad, unacceptable, terrible

27 February 2019
Unprompted review
1800 Postcards logo

Reply from 1800 Postcards

Hi John-Francis,

We are sorry to hear your experience was not up to par and want to understand how we could have made it better. We would like to make this right for you if you give us the opportunity. If you could give us some more insight by contacting info@1800postcards.com we would really appreciate it!

Regards,

1800Postcards

Rated 5 out of 5 stars

They do a very good job and mail…

They do a very good job and mail promptly. In addition, I messed up the sizes and they caught my error rather than just printing what I asked for. A rep phoned to double-check.

20 February 2019
Unprompted review
Rated 2 out of 5 stars

TERRIBLE QUALITY BUSINESS CARDS.

TERRIBLE QUALITY BUSINESS CARDS.
i've done a lot of printing with 1800 postcard and have usually had great results. Cut to their new place and something must have gotten lost in the move...because I paid to have them make me business cards. simple, elegant. DID NOT HAPPEN. The "linen" paper looked cheap and flimsy. The writing on it was too big and misaligned. It looked like it was made on line in some cheap place. I ordered hundreds and i'm going to throw them away because I won't get hired for anything using these cards. TRULY upsetting. unusable.

20 February 2019
Unprompted review
1800 Postcards logo

Reply from 1800 Postcards

Hi Elizabeth,

Thank you for sharing your feedback with us. We are sorry your business cards did not match your expectations. When choosing a stock online, we know it can be difficult to select the appropriate stock for your purpose without being able to see and feel the stock in person. Paper is such a tangible thing. We highly recommend customers to come visit our Manhattan office to see samples of our paper stock or request a sample kit of paper stocks to be mailed to you before placing an order. We are always happy to discuss your paper options so that you receive satisfactory prints. We also offer physical proofs where we print on the same paper stock as ordered so that you can check for sizing, layout, spelling and color.

We always aim to deliver great prints, but we apologize if we have missed the mark on this one. We would love to make things right if you give us another chance.

Please feel free to contact us at info@1800postcards.com with any further comments, concerns, or suggestions you wish to share.

Best,

1800Postcards

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