🚨 WARNING
🚨 WARNING: Major Security Failure and Appalling Customer Service. On Sunday, June 28, the entire building's alarm was blaring for hours. The emergency line was just an automated loop—no one answered. Paying tenants had to call the fire department (brandweer) because 1BOX abandoned the building. When confronted, staff literally said 'we don't work 24/7.' I had to empty my unit immediately for safety. Now, head office is completely ignoring my emails and refusing a refund for a service they failed to provide. Utterly unprofessional and unsafe. Avoid at all costs.

Reply from 1BOX Self Storage - Tilburg
