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Company details

  1. Coffee machine supplier
  2. Coffee shop
  3. Coffee store

Information provided by various external sources

Enjoy the best coffee experience with our espresso machines, coffee makers & grinders. We look forward to sharing our love of all things espresso with you!


Contact info

  • North Main Street 52, 07746, Marlboro Township, United States

  • 1stincoffee.com

2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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Rated 1 out of 5 stars

Do Not use this company

Do Not use this company. I ordered a part for my Jura machine. It never came. When I spoke to them they claimed it was delivered and the problem was with the post office. So they would not send another or issue a refund and then they hung up on me!!!

19 March 2026
Unprompted review
Rated 1 out of 5 stars

1st in Coffee, Worst in Customer Service

My customer service experience with this company was the worst I’ve ever seen! When calling about Jura S8 pricing, I tried to convey to the sales rep what deal and product details I had been provided by another company to see if they would honor their price match guarantee. As I began to speak the rep cut me off numerous times and was very rude with the way he addressed me. Despite telling him the company I was quoted from, the model and color of the Jura s8, this individual made snark remarks towards me before hanging the phone up.

After my experience, I could only imagine how returns or product issues may be dealt with 1st in coffee. Do yourself a favor and look elsewhere for you coffee needs. This company doesn’t respect its clients and they do not deserve your business!

13 February 2021
Unprompted review

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