My Game ID is 89143386. On 5th May 2026, I requested 5 separate withdrawals of 50,000 INR each (Total 2,50,000 INR) Today is 27th May, and it has been 22 days. My bank statement proves that onl... See more
Company replied
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My Game ID is 89143386. On 5th May 2026, I requested 5 separate withdrawals of 50,000 INR each (Total 2,50,000 INR) Today is 27th May, and it has been 22 days. My bank statement proves that onl... See more
Company replied
Account ID. 358316475 My account is blocked despite completed verification. What's your excuse on this ?? Is it because I made some profit so you don't want to let me withdrawal. Give me... See more
This casino is a complete scam. I achieved a legitimate win of 3,531,740 UAH (~$85,000 USD) playing the Book of Aztec slot on my VIP account (ID 400063187). Immediately after the win, the casino blo... See more
Company replied
My deposit is valid, my winnings are valid, but they won't process my withdrawal. Is 1win really a scam site? Why does the 1win site require additional documents to process withdrawals? I have neve... See more
Company replied
1win is an international crypto-oriented iGaming platform. Since its launch in 2016, the casino has attracted over 100 million users across 50+ countries worldwide. The platform combines traditional betting and casino offerings. 1win partners with leading global game providers and also develops its own gaming solutions, including crash games and slots.
Curaçao
My account was blocked by your platform for over a month which I've been trying my best so they can unblock I've reached out to various complaint site so they cam reach out to your fraudulent organization to release my funds.
These comes after you guys blocked my account and stating it's cause of fraud and cut all ties with me after using the platform for less than 24 hours? 24 HOURS!!!!!!!
AND BLOCKED MY ACCOUNT WITH OVER $6000 dollars in there.
I NEED MY FUNDS I HAVE A LOY OF BACKING IN THESE NOW. I NEED MY FUNDS
TILL THE EXTENT YOU GUYS ALSO BLOCKED ME ON X (FORMERLY TWITTER) WHICH I ALSO HAVE EVIDENCE OF THAT AS YOU GUYS ARE TRYING YOUR BEST TO SILENCE ME BUT IT WONT WORK
RELEASE MY FUNDS
345203146
ABOVE IS MY GAMING ID
RELEASE MY FUNDS

Reply from 1win
I'm using this app for a while and didn't had any issue but from past days I'm having issue which are not even getting solved by anything.
I HAVE DEPOSITED 2000/- earlier in this app on 1 February 2026 and it's still not showing in my 1win account but it's deducted from by bank. Even though I trusted that I will get that money back in the account of 1win after certain time but nothing has changed. AGAIN I HAVE DEPOSITED 2000 ON 6 FEBRUARY 2026 BUT THE SAME THING HAPPENED WITH ME AGAIN THAT MONEY IS NOT SHOWING IN MY 1WIN ACCOUNT AND IS ALSO DEDUCTED FROM MY BANK.
IN AGGREGATION 4000/- RS ARE NOT SHOWING IN MY ACCOUNT OF 1WIN WHICH IS A BIG TROUBLE FOR ME FOR ENGAGING IN ANY ACTIVITY OF 1WIN. I'm hoping that I will get the solution as soon as possible from you
MY ID - 37902174

Reply from 1win
I've been using 1win for a while now. It's a user-friendly website, has a wide selection of bets and games, and pays out quickly. There are occasional delays with support, but overall, the service is reliable and modern. It's a great experience for daily betting and entertainment.

Reply from 1win
1win permanently closed my account and withheld USD 13,400 citing “fraud” with ZERO evidence provided. No bonus abuse, one account, one device, one IP. No KYC or investigation notice before closure.
Regulator contacted multiple times. No response. Extremely concerning behavior for a licensed operator.
The email address used to register my 1win ID: 337331716
Please use this information to immediately identify my account and conduct a full review of my case, including the delayed/blocked withdrawal.
I have complied with all platform rules and provided the requested details. I expect a clear explanation and a prompt resolution without further unnecessary delays.
If this matter is not resolved within a reasonable timeframe, I will proceed with escalating the complaint to independent dispute platforms.
I expect your urgent response.

Reply from 1win
I am vip member of one win
My id is - 59884819
Today I have made a payment of 24999
And I have feel the utr and and my payment show cancelled but I have done the payment what a fraud company 24999 it's a big amount so please give me my money back please
Utr number is 396585123410
Payment to -11261244034@okbizaxis
Such a disappointed 😞

Reply from 1win
My id is 345325208 i raise a ticket for my winnings in limbo xy by bgaming my ticket number was SCP-130375 they didn't check anything and does not give my winnings. No bet history shows for this game no hashed seeds given to me they are pure scammer everything goes fine till you lost when you won a little bit they gives you nothing.pure scammer and pathetic platform please never deposit a single rupee on this platform.

Reply from 1win
1 BTC Win Not Credited - ID: 11480951
I have been a loyal user of 1win for the past 4 years. On January 21, 2026, I won 1 BTC on the 1win wheel. The winning screen clearly stated that the funds would be credited to my main account within 24 hours.
Instead of receiving my winnings, my account (ID: 11480951) was blocked and put under "inspection". Now, the support team is falsely claiming that I only won 25 coins, which is a complete lie. I have the original screenshot of the 1 BTC win as proof.
I have already submitted my updated Aadhaar card (Name: Mohammed Sahil) and my bank statements for verification. My documents are 100% legal and match my account details.
1win is trying to cheat me out of my jackpot win. I request the security team to honor the 1 BTC win and unblock my account immediately. I will not stop until this is resolved and will report this to all licensing authorities.
Update (Jan 25): 1win team replied that security is reviewing. I am waiting for them to honor my 1 BTC win. My KYC is already complete as Mohammed Sahil. I hope for a fair resolution soon
Update (Feb 8): The casino is still repeating the same "under review" script for over 2 weeks. Meanwhile, their managers are calling me privately and threatening me with legal action in India instead of resolving it here. My case (ID: 11480951) is already open on Casino Guru with a countdown timer.
I am a verified student (Mohammed Sahil) and I won 1 BTC fairly. Stop the excuses and settle the amount. I will not remove this review until the funds are in my wallet.

Reply from 1win
Fraud company all are scammers. Since 2024 november i have won porshe gt3 in lucky drive and the winning has not given yet. Blocked my account and now saying i have self excluded my self liars! I need support or block the site permanently. I dont want more people to feel this situation like me . I have all the proof of winning and each and every email from 1 win security department and support. Since 1 year i am begging them to give me my winnings of porshe but they are ignoring me like hell! And now they are refusing to give me the money so i really want to aware everyone to stop playing on these type of fraud sites.

Reply from 1win
It's too much I can't hold myself now.
I made withdrawal of ₹1500 through IMPS but it's been days I haven't got any responses.
And I have made deposit of More than ₹12,000 and it's been Weeks and the deposited amount is not updated yet I have proofs of all the transactions. So you give me a choice (1). Return my money Or (2). Write a Complaint to Cyber Crime Police.

Reply from 1win
This is a serious complaint and public warning about 1win.
I deposited money, played according to the rules, and requested a withdrawal. My withdrawal has now been pending for more than 8 days, and my money has not been transferred to my card.
1win requested face verification and document verification, which I completed immediately. My account was fully verified and approved. Despite this, my money is still being withheld.
Since then:
Email support is useless and unresponsive
Live chat gives the same excuses every single day
No clear reason is given for the delay
No timeframe is provided
No responsibility is taken
This is not normal behavior for a legitimate betting company. It looks like a deliberate attempt to delay payments and exhaust the user until they give up.
At this point, I feel that my money is being intentionally withheld, and this raises serious concerns about fraud and scam practices.
If my withdrawal is not going to be paid, I demand a clear and honest answer immediately. Stop wasting my time with excuses.
Account ID: 328539236
Either:
Pay my money immediately, or
Publicly explain why you are holding my funds without legal justification.
If this issue is not resolved, I will consider this theft and will continue reporting 1win on all review platforms.
I strongly advise others to think twice before depositing money into 1win.

Reply from 1win
The process for giving the bonus is good but after winning from the free spin the money is not credited to the main account and again when you win you can not withdraw from your main account money until you used the money deposited finished before you can withdraw ...... That is my own personal experience I even send messages to the Customer service the reply was not encouraging !!!!!!

Reply from 1win
Very Bad Experience
I am extremely disappointed with 1win. I placed a bet on a football match that was postponed, and it has now been more than 48 hours without the match being played.
In their own terms and conditions, it clearly states that in this situation, the odds must be set to 1.00 (or the bet should be voided).
Despite this, my ticket is still blocked: no refund, no update, nothing.
What makes it even worse is that the customer service keeps giving vague answers and even asks me to “predict the new match date,” which is absurd. That is not the player’s job. Meanwhile, my money remains frozen for no valid reason.
On other bookmakers like Winamax, this kind of situation is handled quickly and transparently. With 1win, it is slow, unclear, and frustrating.
I strongly advise against using 1win if you are looking for a serious and reliable bookmaker.
Lack of reliability, lack of transparency, and no respect for their own rules.
Really a bad experience.

Reply from 1win
Wide selection of games and betting options. Easy navigation makes the experience enjoyable.

Reply from 1win
I am warning everyone to stay away from 1win. They are professional scammers. I deposited ₹50,000 into my account (ID: 340443451) and have not even placed a single bet yet. My money is untouched, but they are refusing to let me withdraw my own capital.
Whenever I try to complete my ID verification (KYC), their website shows a fake 'Technical Support Error' to block me. I have provided all my legal documents (Aadhar, PAN) and even showed them proof that I closed my previous account legally before opening this one. I have acted with 100% transparency.
They allow you to deposit money instantly, but when it comes to verification or withdrawal, they block you. This is a clear case of fraud. I have already filed a formal complaint with Curacao eGaming and Casino Guru.
1win, stop hiding behind fake technical errors and return my ₹50,000 deposit immediately!
User ID: 340443451
Status: Verification Blocked / Funds Withheld.
1win is now replying here and trying to force me to gamble (wager) my ₹50,000. I deposited this by mistake and I don't want to play. Their KYC system is still showing a "Technical Error" and not allowing me to verify my documents. They are holding my money hostage. I want my refund back to my original payment source immediately. I am not going to gamble this money!

Reply from 1win
Impossible de faire des retraits
service d'assistance inexistant
id 27182949

Reply from 1win
I want to warn people not to come here and play. They are scammers who don't pay out winnings. They took my deposit and blocked my account. After I provided all the documents and went through a video conference, they blocked my account.Since I can't log into my account, I don't know my ID because no one is responding in the chat, and the ID can only be viewed in my personal account.

Reply from 1win
This platform has held my withdrawal for more than two weeks with no clear resolution. Even though I am net negative overall on the platform, my withdrawal is still being delayed.
I contacted customer support multiple times. Each time, they told me they would “escalate it to a manager” or “the team will handle it,” but nothing has been resolved and I keep receiving the same delaying responses.
Based on my experience, I believe this platform is not trustworthy. I strongly advise others to be cautious and avoid depositing funds until withdrawals are processed properly and transparently.
My Id341743184

Reply from 1win
"1win replied with a template message claiming 'provider delay,' but this is a lie. It has been 10 days! They are holding 1025 AZN (800 + 225) in unpaid withdrawals and they also lost my 80 AZN deposit from Dec 25. Total amount they owe me is 1105 AZN. My ID: 341963010. Do not trust their 'checking' excuses. This is a scam operation. I will only update this to 5 stars when my bank account shows the full balance. Until then, the world should know 1win is stealing from players!"

Reply from 1win
ID 15198216
It has been 25 days now .their customer support team has been pathetic , I have tried calling team , chat team and telegram team and all of them have failed me terrible and their mail team has not replied even once in past 25 days .
They say there is no restriction on my account and everything is working normally yet I can't place a single bet on any event bet it live match or future matches. Their team has not been of any help . Expected better form such big betting sites.
It's been 25 days since I was last able to place a bet , whenever I try to bet on any event it shows odds have changed , every event shows this even though the odds have not changed . Facing this issue from last 25 days and despite mailing video evidence to their mail team they have not replied.
After waiting for such a long time now I have finally decided to switch platforms .

Reply from 1win
Hello,
My gaming id is 65436180
I deposit 50 USDT on 1 jan funds haven’t credited into my account and today is 4th
There is no resolution of my issue
Chat support team creat a new request everytime and ask me to wait.
I don’t understand my this is happening3 time i shared the details of my transaction.
Take this matter fast forward and resolve my issue.
I want my 50 USDT in my account.

Reply from 1win
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