Battery got quickly tested, working fine. Good product for reasonable price. Few days delay past the anticipated delivery date, due to external warehouse transportation uncertainty was acceptable. Th... See more
Company replied
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I ordered a product 10 days ago and have not received any delivery updates. Customer service has not provided a proper response, and I am very disappointed with this purchase. At this point, I am ser... See more
Company replied
Everything was great, the one star I reduced because the product delivery time was not as mentioned, I paid extra to get the product in 24 hours but the product was delivered in 48 hours. Which means... See more
Product arrived in perfect condition and as advertised. Honestly, even better than I thought. I had no information on when delivery started but it got to me within a week. Was pleasantly surprised. Al... See more
Company replied
Company details
- Mobile Phone Accessory Shop
- also in
- Battery shop
- Electronic spare parts
- Electronics store
- Homewares Shop
- Toner cartridge supplier
About 24.se
Written by the company
24.se – Varför betala mer än du behöver?
Välkommen till 24.se! Vi är ett familjeföretag med rötterna i Kalmar som sedan många år tillbaka arbetar för att göra det enklare och billigare att handla online. Vår affärsidé är enkel - att erbjuda ett brett sortiment av produkter till riktigt bra priser. För varför ska man betala mer än man behöver?
Från en liten webbutik till över en miljon kunder
Vår webbutik startade 2004 och har sedan dess vuxit till en etablerad e-handel med miljoner av nöjda kunder.
Trots att vi har vuxit genom åren har vi behållit vår familjära känsla och samma drivkraft som från början och det är att erbjuda bra produkter till priser som passar alla.
Ett brett sortiment för hela vardagen
Hos oss hittar du tusentals produkter inom bland annat elektronik, mobiltillbehör, datortillbehör, gaming, hem och fritid, kök och skönhet. Oavsett om du letar efter ett praktiskt tillbehör, en smart vardagsprodukt eller en present till någon du tycker om vill vi att du ska hitta det hos oss.
Vi arbetar ständigt med att utveckla vårt sortiment och hitta nya, smarta och prisvärda produkter.
Riktiga människor bakom varje beställning
Bakom 24.se finns ett engagerat team i Kalmar som varje dag arbetar med allt från inköp och lager till kundservice och marknadsföring. Vi är stolta över att vara ett familjeföretag där engagemang, gemenskap och kundnöjdhet står i centrum.
För oss är det viktigt att du som kund känner dig trygg när du handlar hos oss och att du får en bra upplevelse från beställning till leverans.
Idag finns vi i Sverige (24.se), Norge (24hshop.no), Danmark (24hshop.dk) och Finland (24hshop.fi).
24.se – smart shopping till riktigt bra priser. Varför betala mer än du behöver?
24.se - Varför betala mer än du behöver
Written by the company
- Alla nöjda och återkommande kunder vi fått genom åren är det som driver oss framåt
- Viktigt hos oss på 24.se är att du som kund ska trivas och känna att du verkligen tjänar på att handla hos oss. Du handlar med trygghet och vet att priset är det bästa utan att göra avkall på kvalité.
Prisgaranti & snabb leverans
30 dagars prisgaranti & snabb leverans
Vi lämnar 30 dagar prisgaranti från köptillfället.
Skulle du mot förmodan hitta samma produkt billigare inklusive frakt hos en annan svensk webbutik, inom 30 dagar från köpdatumet, betalar vi tillbaka mellanskillnaden på produkten.
Contact info
Box 829, 39128, Kalmar, Sweden
- kundtjanst@24.se
- 24.se
4.1
Great
93k reviews
Asks customers to review
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I bought a remote whis is very slow…
I bought a remote whis is very slow working not good experience . Not working like the orrigional one.
So i am disappointed .
16 May 2025
Reply from 24.se
Thank you for your feedback.
We’re sorry to hear that the remote has not met your expectations. Please note that third-party remotes can sometimes behave slightly differently from the original, but they should still work properly.
If you believe the product is faulty or performing below standard, we kindly ask you to contact our support team at support@24.se so we can assist you further or offer a solution.
/ 24.se Kundtjänst
I ordered a guitar capo 2 times every…
I ordered a guitar capo 2 times every time they failed to deliver me the product but they did not even refunded fully...
5 April 2025
Unprompted review
Reply from 24.se
Vi beklagar att du upplevt problem med din beställning. Enligt våra uppgifter levererades båda dina ordrar till brevlådan, men vi har självklart ändå gjort full återbetalning för båda som en gest av god vilja. Hör gärna av dig om du har fler frågor eller behöver hjälp.
/ 24.se Kundtjänst
I want to return the ps4 controller
I want to return the ps4 controller. It is not functional well and not charging and still the customer service ask me to send them a video?????
9 May 2025
Reply from 24.se
We’re truly sorry to hear that your PS4 controller is not functioning properly and that you've had a frustrating experience with our support process.
To clarify, we sometimes ask for a short video as part of our troubleshooting process so we can quickly verify the issue and resolve it faster—whether that means approving a return, refund, or replacement. We fully understand that this can feel inconvenient, especially if the product is clearly defective.
Please reply to the customer service email letting them know if you’re unable to provide a video, and we’ll work with you to find a suitable solution. Our goal is always to help you as smoothly and fairly as possible.
/ 24.se Kundtjänst
Knee on neck shop
Shipping takes forever and customer service is subpar. Avoid like the plague!
8 May 2025
Unprompted review
Reply from 24.se
We’re sorry to hear that your experience with us has been so disappointing. Long shipping times and poor service are not acceptable, and we take your feedback seriously.
If you’re still waiting for your order or haven’t received the help you need, please contact us at support@24.se with your order number, and we’ll do our best to resolve it as quickly as possible.
Thank you for bringing this to our attention.
/ 24.se Kundtjänst
It's not good service but it is ok
30 April 2025
Reply from 24.se
Thank you for your honest feedback. We’re sorry to hear the service didn’t fully meet your expectations, but we appreciate you giving us a chance. We’ll do our best to improve. / 24.se Kundtjänst
Reply from 24.se
Thank you for your review!
Have a nice day / 24.se support team
Customer service is worse 😑 👎 👎 No…
Customer service is worse 😑 👎 👎 No contact number they don't even reply your message or email
Delivery time is 1-2 days
now it's almost 7 days. And still they not contact me
5 May 2025
Unprompted review
Reply from 24.se
Hi! We're truly sorry for the delay and lack of response you've experienced — that's not the level of service we aim to provide. Our standard delivery time is 1–2 business days, and we understand how frustrating it is when that isn’t met. Please email us at **[support@24.se](mailto:support@24.se)** with your order number so we can investigate the delay and help resolve this as quickly as possible. / 24.se Kundsupport
Reply from 24.se
Thank you for appreciating our competitive prices. We work hard to offer high-quality products at the best possible price. Your feedback is valuable to us! /24.se support team
Reply from 24.se
Hej!
Vad tråkigt att höra att produkten inte fungerar som förväntat och att den inte upplevs hålla den kvalitet du önskat. Vi vill gärna hjälpa dig att reda ut detta – kontakta oss gärna via support@24.se med ditt ordernummer och en kort beskrivning av problemet, så ser vi till att lösa det på bästa sätt.
/ 24.se Kundtjänst
Is wery pleased with the ledlights and…
Is wery pleased with the ledlights and The hair dryer too,and it came real fast,a couple of days only ! Thanks 24.se,
24 March 2025
Reply from 24.se
Vad härligt att du är nöjd!
Ha en bra dag / 24.se
Reply from 24.se
Hej.
Tack för din positiva recension!
Ha en fin dag / 24hshop supportteam
Ordered the wrong product
Ordered the wrong product, super easy to return and order a new one.
10 March 2025
Reply from 24.se
Hej.
Tack för ditt omdöme. Vad roligt att du är nöjd.
Ha en fin dag / 24hshop supportteam
Maybe I'm an Outlier
Maybe I'm an Outlier but these guys were good value for money and super fast for an induction hob. Would recommend.
7 March 2025
Reply from 24.se
Thank you for your feedback! We're glad to hear you found great value and fast delivery. Enjoy your induction hob! / 24hshop supportteam
Items were good
Items were good. The color was a little too light, but I will make it work. Thanks 😉
5 March 2025
Spel
I like the products, but I didn't like that the delivery options are not clear. I got it delivered to a gas station that was not close by, despite there being delivery points nearby.
26 February 2025
Super fast reliable
Super fast reliable, have a lots of things and payment, delivery was fast and smooth. next time maybe 5 stars
14 February 2025
Unprompted review
Reply from 24.se
Hej.
Tack för ditt omdöme.
Ha en fin dag / 24hshop supportteam
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