Battery got quickly tested, working fine. Good product for reasonable price. Few days delay past the anticipated delivery date, due to external warehouse transportation uncertainty was acceptable. Th... See more
Company replied
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See what reviewers are saying
I ordered a product 10 days ago and have not received any delivery updates. Customer service has not provided a proper response, and I am very disappointed with this purchase. At this point, I am ser... See more
Company replied
Everything was great, the one star I reduced because the product delivery time was not as mentioned, I paid extra to get the product in 24 hours but the product was delivered in 48 hours. Which means... See more
Product arrived in perfect condition and as advertised. Honestly, even better than I thought. I had no information on when delivery started but it got to me within a week. Was pleasantly surprised. Al... See more
Company replied
Company details
- Mobile Phone Accessory Shop
- also in
- Battery shop
- Electronic spare parts
- Electronics store
- Homewares Shop
- Toner cartridge supplier
About 24.se
Written by the company
24.se – Varför betala mer än du behöver?
Välkommen till 24.se! Vi är ett familjeföretag med rötterna i Kalmar som sedan många år tillbaka arbetar för att göra det enklare och billigare att handla online. Vår affärsidé är enkel - att erbjuda ett brett sortiment av produkter till riktigt bra priser. För varför ska man betala mer än man behöver?
Från en liten webbutik till över en miljon kunder
Vår webbutik startade 2004 och har sedan dess vuxit till en etablerad e-handel med miljoner av nöjda kunder.
Trots att vi har vuxit genom åren har vi behållit vår familjära känsla och samma drivkraft som från början och det är att erbjuda bra produkter till priser som passar alla.
Ett brett sortiment för hela vardagen
Hos oss hittar du tusentals produkter inom bland annat elektronik, mobiltillbehör, datortillbehör, gaming, hem och fritid, kök och skönhet. Oavsett om du letar efter ett praktiskt tillbehör, en smart vardagsprodukt eller en present till någon du tycker om vill vi att du ska hitta det hos oss.
Vi arbetar ständigt med att utveckla vårt sortiment och hitta nya, smarta och prisvärda produkter.
Riktiga människor bakom varje beställning
Bakom 24.se finns ett engagerat team i Kalmar som varje dag arbetar med allt från inköp och lager till kundservice och marknadsföring. Vi är stolta över att vara ett familjeföretag där engagemang, gemenskap och kundnöjdhet står i centrum.
För oss är det viktigt att du som kund känner dig trygg när du handlar hos oss och att du får en bra upplevelse från beställning till leverans.
Idag finns vi i Sverige (24.se), Norge (24hshop.no), Danmark (24hshop.dk) och Finland (24hshop.fi).
24.se – smart shopping till riktigt bra priser. Varför betala mer än du behöver?
24.se - Varför betala mer än du behöver
Written by the company
- Alla nöjda och återkommande kunder vi fått genom åren är det som driver oss framåt
- Viktigt hos oss på 24.se är att du som kund ska trivas och känna att du verkligen tjänar på att handla hos oss. Du handlar med trygghet och vet att priset är det bästa utan att göra avkall på kvalité.
Prisgaranti & snabb leverans
30 dagars prisgaranti & snabb leverans
Vi lämnar 30 dagar prisgaranti från köptillfället.
Skulle du mot förmodan hitta samma produkt billigare inklusive frakt hos en annan svensk webbutik, inom 30 dagar från köpdatumet, betalar vi tillbaka mellanskillnaden på produkten.
Contact info
Box 829, 39128, Kalmar, Sweden
- kundtjanst@24.se
- 24.se
4.1
Great
93k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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The ordered product arrived very…
The ordered product arrived very quickly, all recommendations.
20 September 2024
Reply from 24.se
We are glad to hear that you were satisfied with the delivery time! Delivering quickly and efficiently is a priority for us. Thank you for sharing your experience. /24 support team
The product works well
The product works well. The seller is responsive and reliable. Due to the fault of the postal service the item did not arrive the first time. I wrote to the seller and they replied. The seller sent the item again, prioritized shipping and the item came right away. I am very grateful to the seller for his responsiveness.
16 September 2024
Reply from 24.se
Hello! Thank you for your trust and kind words! We always strive to provide our customers with an excellent shopping experience, and we are glad that we succeeded. Best regards 24hshop supportteam
Fast delivery and good product quality.
12 September 2024
Reply from 24.se
Hello! Thank you for your nice feedback. We are happy to hear that both the product and the delivery met your expectations. Best regards 24hshop supportteam
You're scamming people
You're scamming people, I have ordered and never received the memory card
9 September 2024
Reply from 24.se
Hello! Contact our customer service and we will help you track your package. Of course, you should receive what you ordered! Best regards, 24hshop support team
Reply from 24.se
Vi är glada att höra att du var nöjd med leveranstiden! Att leverera snabbt och effektivt är en prioritet för oss. Tack för att du delar med dig av din upplevelse. /24.se supportteam
Good Service
6 August 2024
Reply from 24.se
Tack för dina vänliga ord och för att du delar med dig av din positiva upplevelse med oss. Att göra våra kunder nöjda är vad vi strävar efter varje dag. /24.se supportteam
Use xxxxxxxx xxxxx
30 July 2024
They have been caught lying multiple times
I placed an order on 2 different websites at the exact same time with express delivery both places. The other place managed to send the package at the same day, and I received it next day, 24.se failed to do so and I had to wait 4 days for the package. And because it arrived so late I no longer had need for the package so I sent it back which they took 70 DKK off the refund for even though it's on them for lying in the first place. If you read their reviews, they have been caught lying about deliveries several times. Unless you don't care about delivery time and know 100% that you don't want to send the item back, buy from a better place.
27 June 2024
Unprompted review
Reply from 24.se
Hej! Vad tråkigt att höra att du inte är nöjd. Finns det något vi kan göra för att hjälpa dig gör vi det mer än gärna. Kontakta vår kundtjänst på mail eller via chatten på hemsidan. Vänliga hälsningar, 24.se supportteam.
Give more descriptions of the items!
11 July 2024
Reply from 24.se
Hej! Vad tråkigt att höra att du inte är nöjd. Finns det något vi kan göra för att hjälpa dig gör vi det mer än gärna. Kontakta vår kundtjänst på mail eller via chatten på hemsidan. Vänliga hälsningar, 24.se supportteam.
I bought 3 products with you and none…
I bought 3 products with you and none worked as advertised
3 June 2024
Reply from 24.se
Hi.
I'm really sorry to hear that the products you purchased did not work as advertised. This is certainly not the experience we want you to have. We take your satisfaction seriously and want to resolve this issue promptly.
Please reach out to us directly at support@24.se with the details of your order and a description of the problems you're encountering with each product. We'll look into this immediately and work with you to find a solution, whether that involves replacing the products, issuing a refund, or providing another suitable remedy.
Thank again for bringing this to our attention, and we look forward to resolving this to your satisfaction.
Best regards,
24hshop support
the worst every delivery company
the worst every delivery company. do not buy from them. every time its the same. they didn't open the delivery order at the same day or the truck didn't leave yet and so on, many excuses.
no I don't have my things a day after not even two days after.
they are just hooking you on the false clams that they are fast. but actually you should not buy anything from them and the fast delivery that you pay extra do not help. they are never on time.
1 June 2024
Unprompted review
Reply from 24.se
Hi.
I'm really sorry to hear about your repeated issues with our delivery service. It's clear we've fallen short of your expectations and our promises, and that is something we take very seriously. We aim to provide reliable and timely deliveries, and it's disappointing to hear we've not met that standard in your case.
Please reach out to us directly at support@24.se if you have any other thought or questions.
Sincerely, 24hshop support
Reply from 24.se
Hi.
Thank you for your positive feedback! We're thrilled to hear that you're satisfied with the quality of the product and your overall purchasing experience. We strive to ensure all our products meet our customers' expectations. If you need any further assistance or have more feedback, please don't hesitate to contact us at support@24.se.
Sincerely, 24hshop support
Reply from 24.se
Hi.
Thank you for your positive feedback!
Sincerely, 24hshop support
Reply from 24.se
Hi.
Thank you for your feedback! We're delighted to hear that you're pleased with the service and the delivery time. We strive to maintain this level of efficiency and satisfaction for all our customers. If there's anything more we can do for you, please let us know at support@24.se.
Sincerely, 24hshop support
Returning a package with 24.se vs. other webshops
Returning a package with 24.se vs. other Webshops.
24.se:
Paid return
Other webshops:
Free return
24.se:
21 days to return a package from DK to SE.
Other webshops:
<5 days to return a package from DK to SE.
24.se:
Manual requires you to reach out to get your money returned to your account once the package has been returned
Other webshops:
Automated pay-out once the package has been returned
24.se:
Don't receive your money within 2-5 bank days
Other webshops:
Receive your money in 2 bank days
😅
24 May 2024
Unprompted review
Reply from 24.se
Hello.
I am sorry that you are not satisfied with us. It is always different with different companies, if you have any questions or thoughts, you can always contact us via chat or email through our website.
Have a nice day / 24.se
The watch ⌚️ is very bad
The watch ⌚️ is very bad , my daughter take it to school the next day they deliver it , and he get spoiled fell from her hand and get lost just one day of using it. I don't recommend it .
14 May 2024
Reply from 24.se
Hello! How sad to hear that you are not satisfied. If there is anything we can do to help you, please contact our customer service via email or chat on the website. Best regards 24hshop supportteam
Reply from 24.se
Vi är glada att höra att du var nöjd med leveranstiden! Att leverera snabbt och effektivt är en prioritet för oss. Tack för att du delar med dig av din upplevelse. /24.se supportteam
Fantanstic service
I filled in a wrong address by mistake when I bought a memory card. After I failed to get the card from the wrong address and ask for the help from the service center, they re-sent to me another one to the right address.
29 April 2024
Reply from 24.se
Hej, vad härligt att höra att du är nöjd med vår kundtjänst. Tack för att du tog din tid att lämna ett omdöme! /24.se supportteam
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