247 Staywarm heating engineer Juan Roberts came yesterday and fitted a new Ideal Logic Combi 30cwt boiler. He worked non-stop, disposing the old 16-year old boiler, just drank 2 cups of coffee, leavi... See more
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Review summary
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The installation of the boiler was carried out swiftly and without any fuss. I pointed to the installer that the system might need flushing but he showed me the clear water and said didnot need flush... See more
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Everyone from 24/7 made the work that needed to be done so much easier than I thought, from telephone conversations , workers carrying out the the jobs etc. The job was carried out with not only respe... See more
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Want to thank Aaron Hayworth, national contracts manager, for being true to his word and helping me out of a very difficult situation with my tenants and agency. He truly understands customer service,... See more
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Company details
- #55 of 74 best companies in Central Heating Service
- #30 of 51 best companies in Boiler supplier
- #67 of 97 best companies in Finance broker
- #41 of 45 best companies in Gas installation service
Written by the company
Boiler Installation Made Simple Enjoy stress-free heating with a brand new boiler, affordable monthly repayments, and 0% finance available. With our StayWarm Plan, you’ll get a 10-year Heating & Hot Water Promise, complete with annual boiler servicing for total peace of mind. The installation will include a brand new energy efficient boiler, affordable repayment options and next day installation is also available subject to site survey.
Contact info
United Kingdom
- 247staywarm.co.uk
4.7
Excellent
873 reviews
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Great company
Gordon was great and really explained everything well as did Saf who I was dealing with for all of the boiler change over
26 June 2026
Reply from 247 Staywarm
Thank you so much for your kind review! We're delighted to hear that Gordon took the time to explain everything clearly and that Saf made the boiler replacement process smooth from start to finish. We'll be sure to pass on your lovely feedback to them both. Thank you for choosing us, and if you ever need anything in the future, we're always here to help.
Kind regards,
247 Staywarm
Reply from 247 Staywarm
Thank you so much for your kind words! It was a pleasure helping you. I'm really glad you're happy with the service, and I truly appreciate you taking the time to leave this lovely review. If you ever need anything in the future, I'll be happy to help.
Kind regards,
247 Staywarm
Reply from 247 Staywarm
Thank you for your review. We're pleased to hear you were happy with the work carried out. Your feedback is greatly appreciated, and we look forward to assisting you again in the future.
Kind regards,
247 Staywarm
Reply from 247 Staywarm
Thank you for your positive feedback. We're glad you were happy with our service and boiler installation. We appreciate your support and look forward to helping you again in the future.
Kind regards,
247 Staywarm
Outstanding
Frankly - everyone who came to my rescue, was a delight. From the engineer who did a temporary fix so we could have hot water again through to the engineer who installed the new boiler. As well as all the people i spoke to on the phone.
9 June 2026
Reply from 247 Staywarm
Thank you for your kind words. We're delighted to hear that everyone involved, from our engineers to our office team, provided such a positive experience. We'll be sure to pass your feedback on to the team. Thank you for choosing us.
Kind regards,
247 Staywarm
Reply from 247 Staywarm
Thank you for your review. We're delighted to hear the fitter arrived promptly and carried out the work to such a high standard, leaving everything clean and tidy. We appreciate your feedback.
Kind regards,
247 Staywarm
Spoke to a man first
Spoke to a man first, not very helpful and not to easy yo understand didn't have much information, got passed to a lady so much better very helpful and full of information and polite
15 June 2026
Reply from 247 Staywarm
Thank you for your feedback. We're sorry your initial experience wasn't as helpful as expected, but we're pleased our team member was able to assist you and provide the information you needed. We appreciate your comments and will use them to improve our service.
Kind regards,
247 Staywarm
The engineer was polite
The engineer was polite, pleasant and worked consistently and cleanly.
8 June 2026
Reply from 247 Staywarm
Thank you for your kind feedback. We're delighted to hear that our engineer was polite, pleasant, and carried out the work consistently and cleanly. We appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Kind regards,
247 Staywarm
Reply from 247 Staywarm
Thank you for your kind words! We're delighted to hear you had a great experience with our service. We appreciate your support and look forward to serving you again soon.
Kind regards,
247 Staywarm
I would think twice about buying a…
I would think twice about buying a boiler thru this company. What they dont tell you is they fit your boiler for you and offer you a service contract. They dont tell you they fit a non Ideal boiler filter and this isnt cover in the service contract. So now I have to pay £50 per year to have the filter that they fitted serviced. If I dont I could damage my boiler and then of course we know what they will say. You didnt maintain your boiler and the repair isnt cover.
Also be careful with the finance side, they use Tandam who charge a daily interest rate and not month. Works out a very expensive boiler and not a lot of support. The management are the ones making the decision and not thinking of the customers.
29 May 2026
Unprompted review
Reply from 247 Staywarm
Thank you for your feedback.
We are sorry to hear that you are disappointed with your experience.
As discussed, the plan does not include the annual maintenance of the system filter. We have never advised that filter servicing was included within the cover provided.
We would also like to clarify that the finance agreement, including the repayment amounts and total cost of credit, was explained and provided to you before you entered into the agreement. These terms have not changed since acceptance and are set out in the finance documentation supplied by the lender.
We always aim to be transparent about both our products and services, and we appreciate all customer feedback.
Excellent organisation and quickly…
Excellent organisation and quickly replaced my broken boiler
14 May 2026
Reply from 247 Staywarm
Thank you for your kind feedback! We’re really pleased to hear you were happy with the organisation of the work and the speed of your boiler replacement. We appreciate you taking the time to leave a review and are always here if you need us again in the future.
Kind regards,
247 Staywarm
On time very clean and tidy the chaps…
On time very clean and tidy the chaps new there job wouldn’t no they had been except we had a beautiful new boiler well done
6 May 2026
Reply from 247 Staywarm
Thank you for your lovely review. We’re so pleased you were happy with the service. Our team always aims to work efficiently while keeping everything clean and tidy, so it’s great to hear that reflected in your experience. Enjoy your beautiful new boiler, and thank you again for choosing us!
Kind regards,
247 Staywarm
The service was smooth and the…
The service was smooth and the installation was done efficiently. I booked the service via my insurance 24x7 and they arranged appointment very quickly.
7 May 2026
Reply from 247 Staywarm
Thank you for your kind feedback! We’re delighted to hear that you found the service smooth and the installation efficient. It’s great to know the appointment process was arranged quickly and conveniently for you. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
247 Staywarm
Reply from 247 Staywarm
Thank you for your feedback! We’re pleased to hear you were happy with our prompt service. We really appreciate your support and look forward to helping you again in the future.
Kind regards,
247 Staywarm
Reply from 247 Staywarm
Thank you so much for the 5-star review! We’re delighted to hear you enjoyed everything. Your support means a lot to us, and we look forward to welcoming you again soon!
Kind regards,
247 Staywarm
All went well
All went well, they were all very helpfull from when we started to wen we finished the agreement......
24 April 2026
Reply from 247 Staywarm
Thank you for your kind feedback. We’re very pleased to hear that everything went well and that our team was helpful throughout the entire process, from start to finishing the agreement. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
247 Staywarm
I had a new boiler fitted bank holiday…
I had a new boiler fitted bank holiday Monday and everything went smoothly most impressed 247home recue thank you
5 May 2026
Reply from 247 Staywarm
Thank you for your kind words! We're delighted to hear everything went smoothly with your new boiler installation, especially on a Bank Holiday. It's great to know our team provided a professional and efficient service. If you ever need anything in the future, we're always here to help. Thanks again for choosing 247 Staywarm!
Kind regards,
247 Staywarm
Boiler installed quickly and everything…
Boiler installed quickly and everything explained well beforehand by agent
5 May 2026
Reply from 247 Staywarm
Thank you for your kind review! We're really pleased to hear that the installation went smoothly and that everything was clearly explained beforehand. We always aim to make the process as straightforward and stress-free as possible. If you need anything in the future, don’t hesitate to get in touch!
Kind regards,
247 Staywarm
New boiler fi.
Fitter was proficient, helpful and friendly. New system working perfectly.
24 April 2026
Reply from 247 Staywarm
Thank you for your kind feedback! We’re really pleased to hear that our fitter was helpful, friendly, and professional throughout the installation. It’s great to know your new system is working perfectly—exactly what we aim for. If you need anything further, don’t hesitate to get in touch.
Kind regards,
247 Staywarm
The man was very pleasant and did the…
The man was very pleasant and did the work well and he was very helpful and explained it in a way I could understand
1 May 2026
Reply from 247 Staywarm
Thank you very much for your kind feedback. We're really pleased to hear that you found our engineer was pleasant, helpful, and clear in explaining the work. Providing high-quality service and making sure everything is easy to understand is very important to us, so it’s great to know we met your expectations. We truly appreciate you taking the time to share your experience.
Kind regards,
247 Staywarm
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