24 Heating Ltd Reviews 87

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, efficient, and friendly service received from the initial contact to job completion. The staff is frequently highlighted for their knowledge, politeness, and expertise, handling complex tasks with minimal disruption and ensuring continuous service. Many appreciate the prompt responses, timely fixes, and the team's consideration for their homes, often cleaning up thoroughly after work. However, some people mentioned an initial struggle to get someone to attend to their issues.

What people talk about most

Service

Consumers find service to be positive, consistently praising the professionalism, efficiency, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Struggled to get anyone round but my dentist recommend Scott and the team, within a few days they were here to fix the hot water issues and solved them within 48hrs of doing the initial scooping visit... See more

Company replied

Rated 5 out of 5 stars

Scott and his team have done an excellent job replacing my mum's entire heating system. Scott's work ethic is commendable, as he worked after hours and checked on the system at weekends, always ensuri... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I can’t recommend 24 Heating enough! We had a terrible shower before, and they came out, gave us great advice, and installed an amazing new one. It’s been a few months since the installati... See more

Company replied

Rated 5 out of 5 stars

Had a replacement water conditioner fitted. I was very happy that the company allowed me to source the product for myself as it was cheaper than their quote. The fitter arrived on time and took his sh... See more

Company replied


Company details

  1. Heating service
  2. Gas installation service
  3. Plumber
  4. Radiator repair service
  5. Repair Service

Written by the company

We’re a local heating company based in Bracknell with over 25 years of experience in the Gas & Heating industry. At 24 Heating Ltd, we pride ourselves on delivering reliable service and expert solutions for all your heating and plumbing needs. With a focus on quality, efficiency, and customer satisfaction, we continue to grow, offering expert services to landlords, letting agents and homeowners across the region. Our services include: • New Boiler Installations Professional fitting of energy-efficient boilers tailored to your property and usage needs. • Boiler Repairs & Servicing Fast, reliable diagnostics and maintenance to keep your system running safely and smoothly. • Smart Control Installation & Fault Finding Integration and troubleshooting of smart thermostats and heating controls for optimal comfort and control. • Power Flushing A deep clean of your central heating system to remove sludge, rust, and debris — improving efficiency and extending your heating systems lifespan. • Professional Plumbing Solutions From leak repairs to full system upgrades, we offer tailored plumbing services to meet your specific requirements. • Thermal Imaging Diagnostics Using advanced infrared camera technology, we detect hidden leaks, cold spots, and insulation issues — ensuring precision and minimal disruption.


Contact info

4.8

Excellent

TrustScore 5 out of 5

87 reviews

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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I can’t recommend 24 Heating enough! We had a terrible shower before, and they came out, gave us great advice, and installed an amazing new one. It’s been a few months since the installation, and I can honestly say they helped us choose the perfect shower — it’s made such a difference. Excellent service from start to finish!

10 July 2025
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Kelly,
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!

Rated 5 out of 5 stars

I have been a customer of 24Heating Ltd…

I have been a customer of 24Heating Ltd for years and they have always been fair and professional.From a Rayburn cooker to my now air source heat pump, Scott has been able to do it all, training for the new technology, adding to his already extensive skillset. His experience in all plumbing and heating tasks is vast, and that is why I recommend him instantly to anyone who asks if I know a good plumber!

16 September 2025
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Thank you so much for your kind words and continued support over the years — it truly means a lot. We’re proud to have been part of your journey from the Rayburn to your air source heat pump, and it’s been a pleasure adapting to new technologies to meet your needs. Scott will be especially pleased to hear your feedback — he’s committed to staying ahead in the industry and delivering the best service possible. Your recommendation is the highest compliment we could receive. Thanks again for trusting 24Heating Ltd

Rated 5 out of 5 stars

Boiler Service

Boiler service was completed. Staff are knowledgeable and friendly and I've always found them to offer more flexibility than some of the larger gas companies.

11 September 2025
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Thank you so much for your kind words and for taking the time to leave a review. We’re really pleased to hear you were happy with your boiler service and found our team knowledgeable and friendly — it means a lot to us. Flexibility is something we pride ourselves on, especially when it comes to working around our customers’ schedules and needs, so it’s great to know that stood out to you.

If there’s ever anything else we can help with, please don’t hesitate to reach out. Thanks again for choosing us!

Rated 4 out of 5 stars

24 Heating - the professionals

24 Heating provide a professional, efficient and friendly service from first contact with the office to the completion of the job by the specific engineer. We have been using 24 Heating for over 15 years and have trust and total satisfaction in them and consequently have recommended 24 Heating many times.

22 August 2025
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Thank you so much for your kind words and continued loyalty over the past 15 years — it truly means the world to us. We're proud to hear that our team, from office staff to engineers, consistently delivers the professional, efficient and friendly service you deserve. Your trust and satisfaction are at the heart of everything we do, and knowing you've recommended us many times is the highest compliment we could receive. We look forward to supporting you for many more years to come!

Rated 5 out of 5 stars

Had a replacement water conditioner…

Had a replacement water conditioner fitted. I was very happy that the company allowed me to source the product for myself as it was cheaper than their quote. The fitter arrived on time and took his shoes off before walking on the carpet - I was impressed; no-one in my family does that! He was polite, thorough and efficient. Left the kitchen spotless. Very happy.

18 August 2025
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Thank you so much for your kind words! We're really glad to hear you were happy with the service—and that the option to source your own water conditioner worked well for you. We always aim to be flexible where we can, and it's great to know that made a difference.

Our fitter will be chuffed to hear your feedback—especially about the shoes off and spotless kitchen! We believe the little things matter, and it's lovely to see that noticed and appreciated.

Thanks again for choosing us, and if you ever need anything in future, we’re just a call away.

Rated 5 out of 5 stars

Great service and quick to come out

Struggled to get anyone round but my dentist recommend Scott and the team, within a few days they were here to fix the hot water issues and solved them within 48hrs of doing the initial scooping visit. They advised to keep an eye on water temp fluctuations for a few days and came straight back out on the same day when one shower was playing up.. too much limescale in the system… the team were great will be using again!

8 August 2025
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Thank you so much for your kind words! We're really glad Scott and the team could help get things sorted quickly. Thanks again for trusting us—we look forward to helping you again whenever you need us!

Rated 5 out of 5 stars

Totally Professional!

The two technicians were thorough, curtesy and professional. Immaculate service!

4 August 2025
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Thank you so much for your kind words! We're thrilled to hear that our technicians delivered such a thorough and professional service. Your feedback means a lot to us, and we’re so pleased you found everything immaculate. We’ll be sure to pass your comments on to the team

Looking forward to supporting you again whenever you need us.

Rated 5 out of 5 stars

Very good service.

Very good service.Engineers turned up on time, completed the job in a professional manner and returned in the afternoon to fit a small part that needed replacing.

Boiler left in good condition and work area tidy.

31 July 2025
Unprompted review
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Reply from 24 Heating Ltd

We sincerely appreciate your five-star review. It’s rewarding to hear that our efforts to our customer support team deliver exceptional service met your expectations. Thank you for choosing 24 Heating Ltd, and we look forward to working with you again

Rated 5 out of 5 stars

Reliable & Trustworthy

A great team. During a complicated refurbishment, Scott and Miller inherited a previous plumbers installation. Quick to evaluate the system, they explained the works needed, were reassuring, calm and super professional. Their back office team are no less efficient, particularly Sam, who worked quickly to find parts to prevent delays for other trades on site. Nothing was too much trouble, they exceeded expectations are reliable, trustworthy and competitively priced.

17 July 2025
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

We sincerely appreciate your five-star review. It’s rewarding to hear that our efforts to our customer support team deliver exceptional service met your expectations. Thank you for choosing 24 Heating Ltd, and we look forward to working with you again

Rated 5 out of 5 stars

Excellent Service

Prompt, efficient ...excellent service as always

21 July 2025
Unprompted review
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Reply from 24 Heating Ltd

Thank you so much for your kind words! We're really glad to hear you've had another excellent experience with us. It's always a pleasure to support you, and we appreciate your continued trust in our service.

Rated 5 out of 5 stars

24 heating review

We have used 24 Heating for many years, they have consistently provided an exemplary and fairly priced service, their knowledge and professionalism is second to none, I would have no hesitations in recommending them

1 July 2025
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Thank you so much for your continued support and trust in our team over the years. We're delighted to hear that our service has met your expectations, and your recommendation truly means a great deal to us

Rated 5 out of 5 stars

Plumbing services

Fantastic prompt and professional plumbing services to prevent water leak from loft tank.
Engineer attended the same day was very polite explaining the problem and replaced faulty part straight away resolving the issue there and then. Excellent thanks 24 heating!
Highly recommend company

30 June 2025
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

We sincerely appreciate your five-star review. It’s rewarding to hear that our efforts to our customer support team deliver exceptional service met your expectations. Thank you for choosing 24 Heating Ltd, and we look forward to working with you again

Rated 5 out of 5 stars

Great service as always from 24 Heating

Great service as always from 24 Heating. The boiler service flagged up a few issues and the guys sorted everything out and put up with the two hairy 4 legged helpers!
I have been using 24 Heating for years and trust them. They are my go to plumbers.

20 May 2025
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!

Rated 5 out of 5 stars

They are always on time

They are always on time, polite, very efficient, tidy up any mess when job finished. Makes sure everything in working order before leaving job. We have used them for a good few years, they fitted a new combi boiler in our loft two years ago.

19 May 2025
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Thank you so much for your positive feedback and five star review! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service and workmanship, and we’re glad to hear that we succeeded. Thanks again!

Rated 5 out of 5 stars

Have used 24 Heating Ltd for over 20…

Have used 24 Heating Ltd for over 20 years.
Excellent service.Professional at all times .
Reasonable rates.
Thank you Scott and Co..

27 May 2025
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Thank you for your loyalty and support over the past 20 years! We’re truly grateful for your kind words and are delighted to hear that our service has consistently met your expectations. Scott and the team take great pride in delivering professional and reliable service, and knowing that you value our work means a lot.

We look forward to continuing to provide excellent service for many more years to come!

Rated 5 out of 5 stars

I've used 24 Heating for many years

I've used 24 Heating for many years, professional friendly service. Always helpful and have helped us with emergencies quickly and efficiently many times.

Our go to plumber!

23 May 2025
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Thank you for your kind words and continued trust in 24 Heating! We're delighted to have been your go-to plumber over the years and truly appreciate your support. Providing professional, friendly, and efficient service is always our priority, especially in emergencies when quick assistance matters most.

It’s a pleasure to help, and we look forward to being here whenever you need us!

Rated 5 out of 5 stars

Great job

Jack was really fantastic: professional, kind and understanding. His work is immaculate - he made sure everything was fixed and tidy before he left. He went above and beyond to make sure the new fittings met my needs.

25 April 2025
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Thank you so much for your glowing review! We're thrilled to hear that Jack exceeded your expectations with his professionalism, kindness, and understanding. It’s wonderful to know that his meticulous work and attention to detail made such a positive impression. Your satisfaction is our top priority, and we’re so glad the job met your needs perfectly. We’ll be sure to share your kind words with Jack—he’ll be delighted to hear them. Thank you for choosing us, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars

We would thoroughly recommend using 24…

We would thoroughly recommend using 24 Heating.They came in to do just one job but spotted a major problem in our kitchen refurbishment that was not taken into consideration.They promptly delivered & executed the required fix with speed & professionalism that was necessary & with little interruption to our refurbishment.This gave us piece of mind that we have now future proofed & avoided a major issue down the line in the kitchen refurbishment.Their team skills & expertise is to be applauded & they were courteous at all times & helped us to understand more than we ever knew.Thankyou 24 Heating!

8 April 2025
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Mrs Ives, thank you for taking the time to write the review it is most appricated, we are glad you are happy with the service and the efficiency of our engineers. We look forward to dealing with you again in the future.

Rated 5 out of 5 stars

Great company

Just had a filter tap fitted by Daniel and such a tidy worker and I couldn’t recommend 24 Heating enough, well done guys.

8 November 2024
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Andrea, thank you for your kind review this is most appricated and we look forward to dealing with you again

Rated 5 out of 5 stars

Boiler Service

I arranged for 24 Heating to service our boiler at home, they were very accommodating and friendly when arranging the appointment.
The engineer arrived within the time frame given, was very professional and knowledgeable.
Great service will be using again.

10 April 2024
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Hi sue thanks for your kind reply this is response this is great news we are pleased you are happy with the service given

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