24 Hour Plumber Reviews 

136
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptionally high standards and reliable assistance delivered during urgent plumbing situations. Customers frequently highlight the rapid response times, noting that skilled engineers arrive promptly within a very short timeframe to resolve emergencies efficiently. People deeply appreciate the helpful and professional assistance provided over the phone when booking appointments, ensuring that problems are clearly understood and scheduled without any unnecessary delays. Reviewers also note that the visiting team is thoroughly courteous, knowledgeable, and extremely careful to leave all work areas completely neat and tidy after finishing repairs.

What people talk about most

Service

Clients share positive opinions on service, highlighting prompt responses and efficient problem solving.... See more

Staff

Reviewers mention positive feedback about staff, consistently highlighting their professional, polite, and... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the exceptionally fast and... See more

Customer communications

People report positive experiences with contact, highlighting fast responses and helpful communication across... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and professional phone... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Job No 21100. Thomas Lacey was punctual (actually early!) for 7.30 am. Polite, professional and thorough. We felt completely confident in his skills and advice. We thoroughly recommend t... See more

Company replied

Rated 5 out of 5 stars

We needed to get our hot tank replaced. 24hr plumbers responded quickly. The plumber who arrived, Jonathan, was friendly, efficient and tidy in his work. Overall we're very happy with the service... See more

Company replied

Rated 5 out of 5 stars

I can absolutely recommend this company. Their service is excellent. I was home alone bank holiday Sunday evening when I discovered a leaking toilet. Panic! I phoned the company and Pamela talked me... See more

Rated 5 out of 5 stars

Thomas of 24hour Plumbing is an excellent plumber; he responded quickly and replaced our old hot water cylinder efficiently leaving no mess. It is working perfectly now. many thanks Thomas and we h... See more

Company replied


Company details

  1. Plumber
  2. Gas engineer
  3. Gas installation service
  4. Central Heating Service
  5. Heating service

Written by the company

24 Hour Plumber is a highly-rated plumbing and heating service renowned throughout Dublin, Meath, Louth, and Kildare. With a commendable 19 + years of experience, our team is committed to serving your needs 24/7. We offer various home services, including general and emergency plumbing, tap and toilet repairs, hot water tank and booster pump maintenance, gas boiler replacements, and drain services. As a fully accredited, insured, and registered gas installer, we provide professional and reliable service. We stand by the quality of our work with a 12-month guarantee, ensuring your satisfaction and peace of mind.


Contact info

4.8

Excellent

TrustScore 5 out of 5

136 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(136)

109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

John arrived ahead of time and was very friendly and knowledgeable

8 July 2026
Unprompted review
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Reply from 24 Hour Plumber

Thank you very much Conor for your five-star review. We’re delighted to hear that our plumber arrived ahead of schedule and that you found him friendly and knowledgeable.

We really appreciate your kind feedback and your support. We’ll be sure to pass your comments on to John.

Kind regards,
Trevor and the team at 24 Hour Plumber

Rated 5 out of 5 stars

They did what they said they would do

They did what they said they would do, on time, with a short turnaround. Great job, thanks guys

5 July 2026
Unprompted review
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Reply from 24 Hour Plumber

Thank you very much Kiran for your five-star review. We’re delighted to hear that the work was completed as promised, on time and with a quick turnaround.

We really appreciate your kind feedback and your support. It was a pleasure to help.

Kind regards,
Trevor and the team at 24 Hour Plumber

Rated 5 out of 5 stars

We needed to get our hot tank replaced

We needed to get our hot tank replaced.
24hr plumbers responded quickly.
The plumber who arrived, Jonathan, was friendly, efficient and tidy in his work.
Overall we're very happy with the service provided and would recommend 24hr plumbers without hesitation

3 July 2026
Unprompted review
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Reply from 24 Hour Plumber

Thank you very much Peter for your fantastic five-star review and recommendation. We’re delighted that we could respond quickly and get your hot water tank replaced without delay.

It’s great to hear that Jonathan was friendly, efficient and tidy throughout the job. We’ll be sure to pass your kind comments on to him.

We really appreciate your support and would be very happy to help again in the future.

Kind regards,
Trevor and the team at 24 Hour Plumber

Rated 5 out of 5 stars

What a fantastic service

What a fantastic service. Thomas was excellent and overcame the many obstacles my builders had put between him and the pipework. Thank you for giving me back my hot water.

3 July 2026
Unprompted review
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Reply from 24 Hour Plumber

Thank you very much Muriel for your fantastic five-star review. We’re delighted to hear that Thomas was able to work through any difficulties and get the hot water back up and running.

We really appreciate your kind words and will be sure to pass them on to Thomas. It was a pleasure to help, and we’re very grateful for your support.

Kind regards,
Trevor and the team at 24 Hour Plumber

Rated 1 out of 5 stars

No use

Attended to investigate concern re low pressure. Advised us that no problem. Charged €190 for weekday call-out. No labour.
Different independent plumber 24 hours later diagnosed issue with a valve, fixed it on the spot.
Go elsewhere if looking for experienced, knowledgeable plumber.

30 June 2026
Unprompted review
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Reply from 24 Hour Plumber

Thank you for taking the time to share your feedback. We take concerns like this very seriously and will look into this further.

At present, we have been unable to locate a booking or job record that matches the details in your review. It is possible the booking was made under a different name, address or contact number?

Could you please contact our office with the name used for the booking, the property address and the approximate date of the visit? Once we have those details, we will investigate fully and respond directly.

Kind regards,
Trevor and the team at 24 Hour Plumber

Rated 5 out of 5 stars

From the phone call this morning at…

From the phone call this morning at 9.30 to Thomas arriving at 1.30 as requested, it was a very positive and professional service. Thank you.

1 July 2026
Unprompted review
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Reply from 24 Hour Plumber

Thank you very much Laura for your five-star review. We’re delighted to hear that everything went smoothly, from your call with the office in the morning to Thomas arriving at the requested time.

We really appreciate your kind comments about the service being positive and professional, and we’ll be sure to pass your feedback on to Thomas and the office team.

Kind regards,
Trevor and the team at 24 Hour Plumber

Rated 5 out of 5 stars

Quick, efficient and professional

Quick, professional and very efficient. Highly recommend. Needed a replacement of the pump. Plumber came 2h after my initial call, showed up on time, with all needed parts to complete the job. Did quick assessment, gave diagnosis and started work. One hour later new pump was installed and running.

29 June 2026
Unprompted review
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Reply from 24 Hour Plumber

Thank you very much Michal for your very kind 5 star review and recommendation. We’re delighted that we could respond quickly and that our plumber arrived on time with everything needed to replace the pump in one visit.

It’s great to hear that the issue was diagnosed promptly and the new pump was installed and running within the hour. We really appreciate your feedback and your support.

Kind regards,
Trevor and the team at 24 Hour Plumber

Rated 5 out of 5 stars

Excellent service from stray to finish

Excellent service from stray to finish. Pamela was very efficient and helpful while making the booking for a time that s I ted me. Darren arrived on time and got the job done he was thoroughly professional. I would definitely recommend them and use them again.

26 June 2026
Unprompted review
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Reply from 24 Hour Plumber

Thank you very much for your wonderful five-star review and recommendation. We’re delighted to hear that you received excellent service from start to finish.

It’s great to know that Pamela was efficient and helpful in arranging a time that suited you, and that Darren arrived on time and completed the work professionally. We’ll be sure to pass your kind comments on to them both.

We really appreciate your support and would be very happy to help you again in the future.

Kind regards from all the team at 24 Hour Plumber

Rated 5 out of 5 stars

Upstairs toilet leak - Job No. 20560

Had an issue with a leak from a water pipe feeding into the cistern of an upstairs toilet. Water then leaked down to the ceiling below causing damage. Contacted the guys and Darren arrived promptly and fixed the issue. Fantastic service

26 June 2026
Unprompted review
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Reply from 24 Hour Plumber

Thank you very much Andrew for your five-star review. We’re sorry to hear about the leak and the damage it caused, but we’re very happy that Darren was able to arrive promptly and get the issue sorted for you.

We really appreciate your kind words and will be sure to pass them on to Darren. Thank you for choosing 24 Hour Plumber.

Kind regards,
Trevor and the team at 24 Hour Plumber

Rated 5 out of 5 stars

Within about 20 minutes of me calling

Within about 20 minutes of me calling, Thomas was at my door. I needed a new water tank in the hotpress and Thomas was back first thing the following morning to install it. He was quick and efficient and fixed the shelving in the hotpress to accommodate the new fittings. I was delighted, no mess to clean up. Reasonable price, but overall it was the speed that it got done that impressed me

23 June 2026
Unprompted review
24 Hour Plumber logo

Reply from 24 Hour Plumber

Thank you very much Carol for your kind five-star review. We’re delighted that Thomas was able to respond quickly, return first thing the following morning and get the new water tank installed without delay.

It’s great to hear that he completed the work efficiently, adjusted the shelving in the hot press to suit the new fittings and left everything clean and tidy. We really appreciate your kind comments about the service, the speed of the turnaround and the value provided. We’ll be sure to pass your feedback on to Thomas.

Kind regards,
Trevor and the team at 24 Hour Plumber

Rated 5 out of 5 stars

Came when they said fixed problem and…

Came when they said fixed problem and charged fairly ,brilliant I today's climate

19 June 2026
Unprompted review
24 Hour Plumber logo

Reply from 24 Hour Plumber

Thank you very much Helen for your 5 star review, we always really appreciate when a customers takes the time with their feedback and we're delighted you were satisfied with our service.

Rated 5 out of 5 stars

Cistern leak repair

Thomas arrived exactly on time and had the job completed in less than an hour. I would strongly recommend him for dependabity and efficiency

19 June 2026
Unprompted review
24 Hour Plumber logo

Reply from 24 Hour Plumber

Thank you very much Brid for your five-star review and recommendation. We’re delighted to hear that Thomas arrived exactly on time and completed the work so quickly.

Your comments about his dependability and efficiency are greatly appreciated, and we’ll be sure to pass them on to him. Thank you for choosing 24 Hour Plumber.

Kind regards,
Trevor and the team at 24 Hour Plumber

Rated 5 out of 5 stars

Excellent professional quick service at a great price

Excellent professional quick service at a great value price. No bother booking and confirming plumber visit. Replaced 2 faulty heating elements in water tank very quickly. Thoroughly professional courteous service. Very happy and will use again.

17 June 2026
Unprompted review
24 Hour Plumber logo

Reply from 24 Hour Plumber

Many thanks Damien for your excellent five-star review. We’re delighted to hear that booking and confirming the visit was straightforward and that the two faulty heating elements were replaced quickly.

It’s great to know you found the service professional, courteous and good value. We really appreciate your kind feedback and look forward to helping you again in the future.

Kind regards,
Trevor and the team at 24 Hour Plumber

Rated 5 out of 5 stars

Excellent Service

Very efficient service, within 2 hours of contact my problem had been resolved with no fuss.
Would definitely recommend.

16 June 2026
Unprompted review
24 Hour Plumber logo

Reply from 24 Hour Plumber

Thanks so much for your review Oisin, we really appreciate you taking the time from all the team at 24 Hour Plumber

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. My shower pull cord had broken, and I contacted 24 Hour Plumber for assistance. Thomas Lacey and the team were able to arrange for someone to come out the very next day, which was greatly appreciated.

The plumber who arrived was friendly, professional, and clearly knew what he was doing. He replaced the faulty pull cord quickly, and the entire job was completed within an hour. My shower was back up and running with no issues.

I was very impressed with the prompt response, quality of work, and overall customer service provided by Thomas and the team. Communication was excellent throughout, and the whole process was straightforward and hassle-free.

Job Number: 20411

I would highly recommend 24 Hour Plumber to anyone looking for reliable, efficient, and professional service. Thanks again for the great work!

12 June 2026
Unprompted review
24 Hour Plumber logo

Reply from 24 Hour Plumber

Thank you very much Mairead for your kind review and for taking the time to share your experience.

We’re delighted to hear that Thomas and the team were able to arrange a prompt visit for you, and that the shower part was replaced quickly and professionally. We know how inconvenient it can be when something like this stops working, so it’s great to hear the shower was back up and running within the hour.

Your comments about our communication, workmanship, and customer service are greatly appreciated. We'll definitely pass on your compliments to Thomas.

Thanks again Mairead for choosing 24 Hour Plumber, and for the recommendation from all the team at 24 Hour Plumber

Rated 5 out of 5 stars

Really good quick service to replace…

Really good quick service to replace our leaking kitchen tap. Communication was great and the problem was sorted within the day of getting in contact.

12 June 2026
Unprompted review
24 Hour Plumber logo

Reply from 24 Hour Plumber

Thank you Tim for leaving us a review, don't hesitate to contact us again at 24 Hour Plumber if you ever require any further plumbing works.

Rated 5 out of 5 stars

Quick call out to blocked drain

Quick call out to fix a partially blocked kitchen sink. It was organised from one day to another. They used a pump, hover and a metal cable to clean the drain. The water was flowing down much better after this.

10 June 2026
Unprompted review
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Reply from 24 Hour Plumber

Many thanks Tamas for your review, we delighted the plumbing job got done and in good time from all the team at 24 Hour Plumber

Rated 5 out of 5 stars

We had great service from 24 hour…New Pump supplied & fitted in 2 hours over a weekend

We had great service from 24 hour plumber, from the first call to arriving out to house with a new pump at the weekend within 2 hours… Thomas was very professional & thorough & left no mess … top quality job … highly recommend

30 May 2026
Unprompted review
24 Hour Plumber logo

Reply from 24 Hour Plumber

Thank you very much Jean for your kind review and recommendation.

We’re delighted to hear you were happy with the service from the first call right through to Thomas arriving with a new pump at the weekend. We know pump issues can be stressful, especially outside normal hours, so it’s great to hear the team had you looked after within two hours.

I’ll be sure to pass your feedback on to Thomas. He’ll be delighted to hear your comments about his professionalism, thorough work, and leaving everything clean and tidy.

Thanks again for choosing 24 Hour Plumber.

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