24MX Česká republika Reviews 1,750

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are highly satisfied with the products, frequently highlighting their excellent quality and great value for money. The delivery service is consistently praised for its speed and efficiency, with many orders arriving quickly and well-packaged. Reviewers also appreciate the competitive pricing and the wide selection of products available, making it a recommended choice for many. However, some people were dissatisfied with their orders, reporting issues such as receiving damaged items or products that differed from their descriptions. A few customers also mentioned longer delivery times than expected or a lack of detailed tracking information.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and selection, often finding exactly what they need... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast shipping times and the... See more

Quality

Consumers find quality to be positive, with many reviewers expressing high satisfaction with the products... See more

Price

Customers had positive experiences with price, with many reviewers highlighting good pricing and excellent... See more

Order

Customers consistently note ambiguous experiences with order fulfillment. While some reviewers praise quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought riding jacket Revit Vision Pol Tarres for good price whit cupon. Free shipping whit DPD Order made on sunday, next day was shipped and next day delivered (Czech rep.) Very satisfy whit the pu... See more

Company replied

Rated 5 out of 5 stars

Recently I've been looking for some special goggles, specific ones, something that would fully cover my face and have that sleek ski-goggle design.. and I found what I was looking for through 24MX... See more

Company replied

Rated 5 out of 5 stars

Comes quickly, quality stuff, we are very satisfied. For such price there was no competitor :)

Rated 5 out of 5 stars

I am completely satisfied. The goods arrived quickly and in good condition. The sweatshirt is absolutely great. It is warm but at the same time it is not hot in it in warm weather, at least while driv... See more

Company replied


Company details

  1. Sports

Written by the company

24MX je společností, která se snaží poskytovat vybavení a díly pro motokros, enduro, motocykly a celou komunitu okolo. Naším cílem je poskytnout zcela novou úroveň zážitku z nakupování, stejně jako bezkonkurenční sortiment za neuvěřitelné ceny.

24MX

Written by the company

Poštovné zdarma nad 2999Kč*
Při nákupu nad 2999 Kč máte nárok na poštovné zdarma (Nevztahuje se na nadrozměrné zboží)
Vrácení zboží do 60 dnů
Zakoupené zboží můžete vrátit nebo do 60ti dnů od jeho zakoupení. Zboží musí být zabaleno v originálním balení, nepoužito a v perfektním stavu. Nepřijímáme vrácení elektroniky (CDI boxy a systémy zapalování), podložky ventilu, hlavní trysky karburátoru, zboží vyrobeno na zakázku a výrobky podléhající zkáze jako jsou doplňky stravy a energetické nápoje.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service as I expect

Order was delivered without any delays, even though it was shipped from abroad.
I had an incident with the plastic part that broke, but the product can be used. 24mx offered a very generous discount on the product if I kept the product. That is a far better solution than sending the product back for replacement (as usual solution in Czechia). Very quick response from the staff. I am very satisfied.

11 October 2023
Rated 3 out of 5 stars

The big problem is the absence of…

The big problem is the absence of payment by transfer. It is not possible to pay by card for non-profit organizations that have subsidies.

11 September 2023
24MX Česká republika logo

Reply from 24MX Česká republika

Hello,

thank you very much for your feedback.

All payment methods can be found in the checkout area on our website. Unfortunately, there is no other payment option on offer at the moment, but we will consider them for the future.

Thank you and have a nice day!
24MX

Rated 3 out of 5 stars

Long and exceeded shipping time

The official predicted shipping time was long but despite it was exceeded.

12 September 2023
24MX Česká republika logo

Reply from 24MX Česká republika

Hello,

thank you for rating us.

We are very sorry to hear that the delivery time was longer than expected.

Please keep in mind that the delivery time is estimated and we can never assure you that your parcel will be delivered on time since it is in the carriers hands.

But if the tracking is not being updated for 6 working days you can always get in touch and we will submit a claim with the carrier.

Thank you
Kindly,
24MX

Rated 5 out of 5 stars

Almost everything was great

Almost everything was great, fast delivery and good prices, also good packed (inside), unfortunately package itself was kind of damaged, but it at least held in one box. - This is NOT fault of 24MX, but DHL/PPL delivery.. (Don't remember who was delivering it, so rather check the package when you receive it, I was not at home at the moment)

23 July 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look