Very good products at the lowest prices but very slow shipping and 2 months until they return money if you do a return.overall great products but be careful with what you buy because returns are a pai... See more
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Review summary
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Fast delivery to all countries. Good prices and service but when you return something back you have to pay. The shop has to pay for the returns(at least for the helmets and clothes) because the client... See more
Company replied
Products were all good quality and well priced. Prompt delivery though tracking is a bit cumbersome. Also on receipt of two products, the description online did not actually match the actual product.... See more
I've been a customer for many years and I am always happy with their services. This was the fist time that the packaging was a little "beat up". Fortunately all products came in perfect condition.... See more
4.4
Excellent
4k reviews
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Perfect service
Perfect service. Smooth transaction and fast shipping.
Great communication with support.
18 December 2025
Reply from 24MX Europe
We're happy to hear that you had a perfect experience! It's great to know the transaction was smooth, shipping was fast, and our support team communicated well. Thanks for your feedback.
Bottles are leaking, bad quality
First of all, delivery was very quick to portugal. Sadly the bottles both leak where the straw goes into the bottle, very badly constructed, the bottles themselves are ok, good quality. Finally, please do not engain customers by showing 2 bottles on the website, the price is just per bottle…i do not recommend.
Update: one day after publishing my review I was contacted by the shop offering me a full refund or a substitution without having to send back the goods. I opted for the refund, being on the account two days later. Very straight and correct behaviour.
31 December 2025
Reply from 24MX Europe
Thank you for your feedback, and we’re glad to hear the delivery to Portugal was quick.
We’re really sorry to hear that both bottles are leaking around the straw connection — that’s definitely not how it should be.
We will contact you shortly to arrange a claim and find the best solution for you. In the meantime, if something is wrong with the item, please contact us right away so we can help as quickly as possible.
Just to clarify as well — this section is meant for service reviews (delivery/support). Thank you for letting us know, and we’ll pass your comments to the relevant team.
Everything is Expand your range, don't forget about VMX and VINDURO
Everything is fine. Delivery was on time and early. This is excellent. I would like more description of the product offered. Add more selection of vintage cross-enduro, even if it is limited. Coassic models and old-style equipment are very popular now. Rubber - expand the selection! You need to promote your Proworks brand, but we want other things too. We are waiting. Best wishes.
30 December 2025
Reply from 24MX Europe
We're happy to hear that your delivery was prompt. Thank you for your suggestions regarding product descriptions and expanding our vintage cross-enduro, classic models, and rubber selections. We appreciate your feedback on promoting our Proworks brand alongside other options. We'll consider your comments as we move forward.
You are the best moto accessorys shop
You are the best moto accessorys shop
Thanks for another time
30 December 2025
Reply from 24MX Europe
We're happy to hear that you had a great experience with our moto accessories shop! Thanks for your continued support; we appreciate your positive feedback.
Reply from 24MX Europe
We're glad you found our services great and punctual. Thank you for your feedback!
Everything was perfect
Everything was perfect. The customer service was also fast and helpful.
29 December 2025
Reply from 24MX Europe
We're happy to hear that everything was perfect for you! We appreciate your positive feedback regarding our fast and helpful customer service. Thank you!
Products are great
Products are great, and the delivery was kinda fast for the Holliday season! Thank you very much!
27 December 2025
Reply from 24MX Europe
We're happy to hear that you enjoyed our products and that the delivery was fast, especially during the holiday season! We appreciate your positive feedback and thank you!
Top supplier
Top supplier, great quality, received all items as advertised. Thank you.
28 November 2025
Reply from 24MX Europe
We're happy to hear that you received all items as advertised and are satisfied with the quality. Thank you for your positive feedback and for being a top customer!
Haven't had bad experience with them
Haven't had bad experience with them, however, never had to return anything as of yet. Returns are usually the thing shows how good the company is.
24 November 2025
Reply from 24MX Europe
We appreciate your feedback and are glad you've had a good experience. We acknowledge that returns can show a company's quality, and we aim to make that process smooth should you ever need it.
Very reliable company to deal with.
Great choice of products with some good discounts. Regular communication during the delivery process.
21 December 2025
Reply from 24MX Europe
We're happy to hear that you had a great experience with our products and discounts. We appreciate your positive feedback regarding our regular communication during delivery!
You did not send the goods.
I ordered the goods in mid-December, I still haven't received them.
15 December 2025
Reply from 24MX Europe
Thank you for your review. We’re sorry for the delay — unfortunately the parcel was confirmed as lost in transit, but we have now solved this. Please check your email, as we’ve sent you the details.
Fast delivery to all countries
Fast delivery to all countries. Good prices and service but when you return something back you have to pay. The shop has to pay for the returns(at least for the helmets and clothes) because the clients have not the opportunity to try them.
14 October 2025
Reply from 24MX Europe
We appreciate your feedback on our fast delivery, prices, and service. We acknowledge your point about return shipping costs, especially for items like helmets and clothes. We'll consider this as we review our policies to improve the customer experience.
Everything was perfect!!!
23 December 2025
Reply from 24MX Europe
Thank you for sharing your experience!
order problem
I've been waiting for an order for 3 weeks, and now they say they don't ship to the islands where I always received my orders. I'm still waiting for concrete answers!
Order: 72441622
23 December 2025
Reply from 24MX Europe
We’re very sorry for the frustration and uncertainty this situation has caused, and we completely understand how disappointing it is after waiting several weeks.
As explained to you in detail via e-mail, and as stated on our website, we are unfortunately unable to ship orders to your destination (the islands). We understand that you may have received orders in the past, but our current logistics setup no longer allows us to deliver there, which is why this order could not be completed.
Once the parcel is returned back to us, we will of course process a full refund to you as quickly as possible. We know this is not the outcome you were hoping for, and we sincerely apologize for the inconvenience and the time lost.
Thank you for your patience, and please don’t hesitate to reply to our email if you need any further clarification—we’re here to help.
The products quality is good
The products quality is good, prices are more than fair. It’s shipped fast and you also gave me discount as I order often.
Marketing is good aswell.
22 December 2025
Reply from 24MX Europe
We're happy to hear that you're satisfied with the product quality and our pricing. We appreciate your continued business and are glad you noticed the fast shipping and discounts. Thanks for the positive feedback on our marketing!
I havent received my products yet
22 December 2025
Reply from 24MX Europe
We regret that your products haven't arrived.
Based on our system we can see that the products have left our warehouse already on December 22nd.
Currently due to severe weather conditions in central Europe, we experience certain delays.
This is affecting not only your parcel unfortunately.
Therefore we are already in touch with the courier reassuring a prompt delivery of all parcels.
Please be assured that your order willa rrive within the next few days.
Bad delivery
If package doesn’t fit in DPD Pickup Location, you shouldn’t let customers choose this option.
22 December 2025
Reply from 24MX Europe
Thank you for your feedback.
We have checked the shipment status and can confirm that your parcel has been successfully delivered and the products have been received.
We understand your concern regarding the pickup location option and appreciate your feedback. We’re sorry for any inconvenience this may have caused and will take your comment into consideration to help improve the delivery options shown to customers.
If you have any further questions or need assistance, please don’t hesitate to contact us.
Great prices
Great prices, super quick shipping and wallet friendly shipping costs. Thank you!
13 November 2025
Reply from 24MX Europe
We're happy to hear that you had a great experience with our prices and shipping. We appreciate you taking the time to leave us this wonderful feedback!
Easy ...the best shop in eu
20 December 2025
Reply from 24MX Europe
We're happy to hear that you had such a positive experience with our shop! Thank you for the great feedback.
Made an order in mid December and…
Made an order in mid December and haven’t received
17 December 2025
Reply from 24MX Europe
Thank you for reaching out, and we’re very sorry for the long wait—you’re absolutely right to be concerned given the time that has passed since mid-December.
We’ve checked the latest status of your order and can confirm that the parcel is currently out for delivery today and should arrive shortly. We understand how frustrating the delay has been, especially during such a busy period, and we truly appreciate your patience.
Please accept our sincere apologies for the inconvenience caused. If there’s anything you need once the delivery arrives, or if you have any further questions, we’re here to help.
Kind regards,
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