2by2 Holidays Reviews 

227
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wonderful staff and expert local guides for their exceptional helpfulness, friendliness, and deep knowledge demonstrated during every single excursion. Many reviewers note that the dedicated team always goes above and beyond to ensure every travel requirement is met smoothly and efficiently. Travelers also highlight the seamless organization of their trips, noting that all flights, airport transfers, and custom itineraries are handled with meticulous attention to detail. People deeply appreciate the highly personalized planning approach and outstanding communication, which guarantees completely stress-free and unforgettable holidays across incredible worldwide destinations.

What people talk about most

Holidays

Customers consistently note positive experiences with holidays, highlighting wonderful and memorable trips... See more

Staff

Consumers find staff to be exceptionally helpful, knowledgeable, and professional throughout the planning and... See more

Service

Reviewers highlight positive aspects of service, noting that all connections and transfers run like... See more

Location

Reviewers express high satisfaction regarding the accommodation and location, highlighting that every stop... See more

Customer service

Users describe positive interactions with customer service, noting that communication was excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had been considering visiting South Africa for the flowers for several years, but we wanted to ensure we were there at the right time with the ideal itinerary. 2by2, working with Geoff Crane (natur... See more

Company replied

Rated 5 out of 5 stars

Lisa at 2by2 Holidays, tailored a holiday in Kruger National Park perfectly to our request. Having experienced a few safaris in the past we were looking to visit Kruger for the first time. She picked... See more

Company replied

Rated 5 out of 5 stars

This was our fourth holiday booked through 2by2 travel and as always, it fully lived up to all our expectations. Arrangements for flights and hotels were perfect. We were met on arrival at the various... See more

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Rated 5 out of 5 stars

The whole trip came fully up to expectations, if not exceeded them. With a group of just 4 clients plus an excellent guide/driver, we were treated to over 300 bird species which the guide found, ident... See more


Company details

  1. #43 of 146 best companies in Tour operator
  2. #67 of 206 best companies in Travel agent

About 2by2 Holidays

Written by the company

Tailor Made Holidays, Safari & Wildlife Tours to AFRICA + INDIA + LATIN AMERICA
Explore our exciting range of financially protected tailor made holidays, safari & wildlife tours to Africa, India & Latin America - ranging from luxury fly-in safaris & private tours, to value packages, escorted small group tours & self drive. As a family-owned company we put you, our customer, at the centre of everything we do. We are passionate travellers ourselves and with over 20 years experience we are well placed to advise you on your next trip. So combine your ideas with our expertise and let us help you create a holiday of a lifetime.
 
We offer a range of wheelchair accessible safari holidays as well as specialist birding tours, horse riding holidays, luxury train journeys and many special interest tours, including the Zulu Battlefields. Our sister company  Auriel Holidays covers the UK, Europe, North America, Australasia & Asia.
 
Southern & East Africa
 
In Southern & East Africa our tailor made holidays, safari & wildlife tours will introduce you not only to the 'Big Five' but also to many other creatures, both great & small. Through our guides, you will also meet the local people. South Africa truly is a "World within one Country", with many malaria-free options. Kenya offers a great variety of parks, including the open plains of the Masai Mara, whilst in Tanzania you can explore the incomparable Serengeti. Uganda & Rwanda are known for their endangered mountain gorillas, whilst Botswana's Okavango Delta offers an exclusive fly-in experience. You can also view the mighty Victoria Falls that is shared between Zimbabwe & Zambia, explore the deserts & canyons of Namibia, spot lemurs in Madagascar, discover historic treasures in Ethiopia, relax on the shores of Lake Malawi or on one of Mozambique's spectacular beaches. We will work with you to tailor make a holiday that is perfect for you.
 
Latin America
 
Central America's wildlife gem is Costa Rica with its nesting turtles, sloths & some of the best birdlife on the planet. Panama also offers wonderful birding, cultural & wildlife tours, whilst Nicaragua also offers a cultural experience. Mexico has an incredibly ancient history, with more World Heritage Sites than any other country in the Americas, as well as a vibrant culture. It has magnificent Mayan and Aztec ruins to explore, numerous delightful Spanish colonial towns such as Oaxaca & Puebla, the Copper Canyon train & the sparkling Caribbean beaches of the Mayan Riviera. All our tailor made holidays, safari & wildlife tours in Central America can be adjusted to meet your specific requirements.
 
South America is enormously diverse, with many opportunities for tailor made holidays, safari & wildlife tours. It is home to the mighty Amazon Basin, which spans nine countries & offers magnificent rainforest wildlife & neotropical birding - whether staying at a lodge or aboard a river boat. The Pantanal wetlands in Brazil is the continent's premier wildlife region for viewing larger mammals such as capybara & the awesome jaguar, whilst an expedition cruise to the Galapagos Islands will reveal marine wildlife found nowhere else on earth - although it does come at a price. Colombia is relatively unknown but incredible varied, whilst Peru offers a world-class cultural experience, with many Inca sites including the amazing citadel at Machu Picchu. Argentina & Chile offer astonishly varied landscapes, ranging from the deserts of the Atacama & Salta, to the ice fields of Patagonia, as well as delicious food & wine - with all tailor made holidays, safari & wildlife tours to Latin America adjustable to your needs. You can fly to the Falkland Islands, take a thrilling expedition cruise through the fjords of Patagonia, or venture deep into Antarctica.
 
India, Sri Lanka, Nepal & Bhutan
 
In India we offer tailor made holidays, safari & wildlife tours of the Golden Triangle, with its rich heritage & breathtaking architecture - including the incomparable Taj Mahal. We also offer thrilling tiger safari holidays to all the key reserves for the incredible privilege of seeing a Royal Bengal tiger in the wild. You can enjoy some of the best birding in the world in India, as well as view Asiatic lions in Gujarat, see one-horned rhino in Kaziranga & search for snow leopards in the Himalayas. We also offer private cultural tours to Amritsar, which is home to the Golden Temple; scenic Shimla in the foothills of the Himalayas; the incredible temples of southern India; & many lesser-visited regions. All tailor made holidays, safari & wildlife holidays to India can be adjusted to your needs. Beautiful Kerala, known as "God's own Country", is popular for relaxation after tailor made holidyas, safari & wildlife tours of India, as are the beaches of Goa.
 
Sri Lanka is justly proud of its many ancient Buddhist sites. In addition to its spectacular beaches, you can see leopards & Asian elephants in the wild, enjoy walking in the Knuckles Mountains & exceptional birding one of our wildlife tours. Nepal is know for trekking in the foothills of the Himalayas, whilst Bhutan provides a fascinating cultural experience.
 
For expert advice on tailor made holidays, safari & wildlife tours to Africa, India & Latin America email or call us on +44 (0)1582 766122 to speak with a specialist travel consultant.
  
We have been arranging tailor made holidays, safari & wildlife tours to Africa, India & Latin America for over 20 years.
ALL OUR TAILOR MADE HOLIDAYS, SAFARI & WILDLIFE TOURS TO AFRICA, INDIA & LATIN AMERICA ARE FINANCIALLY PROTECTED wherever in the world you live.

Contact info

4.9

Excellent

TrustScore 5 out of 5

227 reviews

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4.9

All reviews

(227)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Ecuador/Galapagos

Ecuador/Galapagos
Great trip. 2by2 were easy to deal with and gave various options for me to choose from. Trip was well organised and no problems with connections. Tour guides were very knowledgeable and standard of English was good.

3 December 2023
Unprompted review
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Reply from 2by2 Holidays

Thank you so much for taking the time to write a review and for sharing with us some amazing pictures of your trip. We are very pleased that you had a great time. Best Wishes Susan and the 2by2 Team

Rated 5 out of 5 stars

Everything went very smoothly both…

Everything went very smoothly both before and during the entire holiday.

16 December 2023
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Reply from 2by2 Holidays

Thank you for your review and I'm pleased you particularly enjoyed the spectacular Iguazu Falls and historic Colonia in Uruguay. Happy New Year! Kate and the 2by2 team.

Rated 5 out of 5 stars

Argentina

It was a well organised tour of Argentina booked by 2by2. It included 6 domestic flights, hotels and transfers. The local guides (Eurotur) were really knowledgeable. We will be booking our third holiday with 2by2 as they are an outstanding company to deal with. They are always available by phone if any problem which is a great comfort.

17 November 2023
Unprompted review
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Reply from 2by2 Holidays

Thanks John for your lovely review. We are so pleased that you had a wonderful holiday and look forward to helping you arrange your next adventure in the new year! Best wishes, Claire & the 2by2 team

Rated 5 out of 5 stars

Safari sensation

Just returned from another great holiday organised by 2by2 Holidays. This is our 4th memorable trip with them and it was amazing as always. We visited 2 safari camps in Botswana followed by a week of relaxation in Mauritius.
Everything was superbly organised by 2by2 and it all ran to plan with all the flights and private transfers, high-end accommodation and transport to and from UK airports.
2by2 go to great lengths to understand their client’s wishes and budget and will put together a bespoke itinerary to match. I cannot recommend them highly enough.

1 November 2023
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Reply from 2by2 Holidays

Hi Karen - thank you for this lovely review. We are thrilled that you had another fabulous holiday and look forward to planning the next one. Claire & the 2by2 team.

Rated 5 out of 5 stars

Dream honeymoon

The team at 2by2 were incredibly helpful and friendly while we were planning our dream honeymoon, they listened to our needs and ideas and came up with a perfect itinerary! We had the best time and everything was so easy and well organised!

15 November 2023
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Reply from 2by2 Holidays

It was lovely plotting your adventure with you! Thank you for the personal note. I am delighted it all went so smoothly and you had a wonderful time. With warm regards Lisa and the 2by2 Team.

Rated 5 out of 5 stars

Perfectly arranged

Very efficient made our trip so enjoyable especially with the app, kept us updated on any changes. Will definitely use again and recommend to family and friends

19 November 2023
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Reply from 2by2 Holidays

Welcome back, thank you so much for your kind words, it is much appreciated. With warm regards Lisa and the 2 by 2 team

Rated 5 out of 5 stars

First timers in Africa

2by2 gave us a variety of Safari and Southern African experiences as we really had very little idea what to expect - apart from knowing we wanted to see a wide variety of wildlife. As this was our first time in Africa they have given us some fantastic memories of the wildlife we have seen. All our experiences were extremely good - some we would not do again having done it once and some we want to do again as soon as we can. We now have much more of an idea of what Africa offers. 2by2 gave us a fantastic and varied holiday.

14 October 2023
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Reply from 2by2 Holidays

Dear Mrs Gibbins, Delighted to hear your first taster of Africa has left you wanting more. We look forward to planning your next adventure! With warm regards Lisa & the 2 by 2 Team

Rated 5 out of 5 stars

Exceptional!

Thank you so much to the team at 2by2. We have just returned from a holiday which was impeccably delivered and far exceeded our expectations in every way. From the point of first contact with you, you were incredibly efficient, helpful and within just a couple of emails had come up with the perfect holiday combination for us of safari and luxury sun at what I think was a very competitive price. It was such an easy process - I literally told you the sort of thing we were after, printed out the paperwork you subsequently sent and then checked in online before departure! The entire holiday was seamless from start to finish - all the transfers were bang on time, the drivers friendly and courteous and transport itself very comfortable. The safari (Entabeni Lodge, Hanglip Mountain SA) was unreal - our ranger was incredibly informative and ensured we saw an unbelievable array of animals - all those you would hope to see and more we didn't even know existed! The staff, lodge and food were all amazing, giving us the most unforgettable experience and amazing memories. In Mauritius our rooms were beautiful, the resort perfectly compact, bijou and understated, again with extremely friendly staff. I am really very grateful for the care and attention your team clearly put in to making this the most memorable and unbelievable holiday for me and my children (17.19 & 20) who loved it just as much as I did! Absolute quality time you cannot put a price on. Thank you so much. I would absolutely use you again.

14 October 2023
Unprompted review
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Reply from 2by2 Holidays

Thank you so much for your review. I was delighted to read that everything went smoothly and everyone had a great time. So pleased that you are great sightings on safari. We love receiving your feedback. Susan and the 2by2 Team.

Rated 5 out of 5 stars

A wonderful experience of South America

A truly memorable holiday organised by 2By2 from start to finish.
Yes there were one or two hiccups along the way, which when brought to the attention of the company were dealt with immediately to our satisfaction. At all times we communicated with named individuals rather than a computer! and all matters were handled immediately & professionally.
The hotels and locations chosen were ideal and central. All the tours organised were spot on and of a high standard, with English speaking guides.
Thank you 2By2 for organising such a memorable trip and we most certainly will use you again in our next long distance trip 😊

29 October 2023
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Reply from 2by2 Holidays

I'm so pleased you had a great holiday exploring Argentina and Brazil and visiting Uruguay. The Iguazu Falls is one of the most spectacular places I've been so I'm thrilled you got to see it.

Thank you for your lovely review and I shall pass your feedback onto our ground handlers. Kate and the 2by2 team.

Rated 4 out of 5 stars

Fabulous wildlife and relaxing beach

We really enjoyed the 4 parks in Tanzania and saw a huge variety of game thanks to our excellent guide/driver. The quality of the lodges was variable but there was a lot of downtime at the beginning of the trip. Pongwe Beach resort was totally wonderful with great food and service.

16 October 2023
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Reply from 2by2 Holidays

Delighted to hear you enjoyed the spectacular National Parks of Northern Tanzania, it is a very special experience. Pongwe Beach is a firm favourite of ours, the perfect low key, relaxing end to a trip! Many thanks for your review, Lisa & the 2by2 Team.

Rated 5 out of 5 stars

Amazing Honeymoon

2by2 organized us an amazing honeymoon to Cape Town, a safari at Entabeni & Mauritius! Thankyou for organizing such a wonderful trip for us!

14 September 2023
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Reply from 2by2 Holidays

Thank you for taking the time to give feedback on your honeymoon. We are delighted that you had a special trip. It was a pleasure arranging your honeymoon. All the best Susan and the 2by2 Team

Rated 5 out of 5 stars

Just greatp

Really great organisation and execution of a fantastic holiday. 2by2 were excellent at communicating all the way through the process of booking our holiday and worked hard to make it bespoke and fit exactly what we wanted. They equipped us with all the documents needed and were brilliant at providing information for our various destinations

2 October 2023
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Reply from 2by2 Holidays

Thank you for this wonderful review, it is much appreciated. Delighted to hear you had such a lovely stay at some of our firm favourites. Lisa & the 2by2 Team.

Rated 5 out of 5 stars

Special Zambian Safari

Another superb holiday organised by 2by2 (our 5th with them).
We visited 3 national parks; Kafue, South Luangwa and Lower Zambesi. And were lucky to see a great variety of wildlife – some encounters just around our tent! The food and accommodation were great in all 3 locations, with Chula Island Camp being very special and more intimate. The itinerary and transfers ran very smoothly with everybody we encountered being very friendly and helpful.
The Vamos app was also very useful and easy to use.
Thanks again 2by2.

14 September 2023
Unprompted review
Rated 5 out of 5 stars

Cape Town to Safari Holiday!

I contacted 2by2 Holidays because I was looking for knowledgeable help to plan and book our trip to South Africa.

The team there were great. They had loads of knowledge of everything we wanted to do and how to go about it, and were happy to discuss and iterate our plans until it was just perfect.

We had an amazing time and would absolutely use them again!

18 September 2023
Unprompted review
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Reply from 2by2 Holidays

Thank you so much for your feedback. We are so pleased that you had a great trip. Susan and the 2by2 Team

Rated 5 out of 5 stars

Tanzania Safari - another excellent holiday

Our 4th holiday with 2by2 - this time to Tanzania (Nyrere and Ruaha NP) and Zanzibar. Once again everything was well organised and excellent choices of lodges and hotels. The Vamoos App is a very useful tool. Claire and her teams knowledge proves theeir worth again. Next holiday already planned with them!

22 September 2023
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Reply from 2by2 Holidays

Thank you for your comments, we really appreciate your feedback. We are thrilled to hear that you had a fabulous trip to Tanzania. Susan and the 2by2 Team

Rated 5 out of 5 stars

Wonderful holiday

From start to finish, 2by2 holidays were very helpful and accommodating. The whole experience was straight forward and easy to navigate through. The holiday destination were exactly what we desired and more than we expected. We would definitely use them again and would recommend them to friends and family.

9 September 2023
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Reply from 2by2 Holidays

Thank you very much for taking the time to leave us a review. We are so pleased that you had a wonderful holiday that exceeded expectations. Best wishes Susan

Rated 5 out of 5 stars

A perfect honeymoon thanks to 2by2.

2by2 Holidays were recommended to me by a friend at work who used them for her wedding/honeymoon in South Africa and Mauritius and I am so glad she did! I spoke to 2by2 and discussed ideas for our honeymoon and I was sent 3 fabulous itineraries to discuss with my husband. We opted for Kenya and Zanzibar and Lisa Fisher then produced a more detailed itinerary. We agreed locations and activities in Nairobi, the Masai Mara and Zanzibar and Lisa booked it all. We knew exactly when and where we had to be. On the day we were due to leave BA cancelled our flight. We rang the 2by2 24 hour emergency line and Lisa answered - at 5am! She sorted everything for us. The refund from BA, new flights and an adjustment to the itinerary so we missed out on nothing. From that moment everything went like clockwork and we had the best time. The absolute BEST time. It was perfect. I cannot put into words just how amazing 2by2 were for this trip and Lisa Fisher went above and beyond to get us to Kenya and Zanzibar. You really don’t know how good a company is until something goes wrong and 2by2 are amazing. I have no hesitation in recommending them and we would absolutely book with them again.

19 August 2023
Unprompted review
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Reply from 2by2 Holidays

What a wonderful review, this is very kind. I was delighted it all worked out so well in the circumstances. Thank you for sharing the love of this beautiful continent. With warm regards Lisa.

Rated 5 out of 5 stars

Great holiday

Great holiday, ticked all the boxes for all family members which was no small task! We made some wonderful family memories too - thank you!

30 July 2023
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Reply from 2by2 Holidays

Thanks Lucy, we're thrilled you all had a great time exploring Costa Rica as a family self driving. What a special adventure. Kate and the 2by2 team.

Rated 5 out of 5 stars

A Wonderful Holiday…Thanks!

We had a terrific time in Kenya. 2 by 2 had put together a superb itinerary and they were very attentive to our needs. Excellent accommodation, fabulous game drives and friendly guides all provided for a brilliant experience. We would definitely recommend the company to anyone looking for a taylor made holiday.

13 August 2023
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Reply from 2by2 Holidays

Thanks Jim - we are so pleased to have put together another very special African safari for you and your son. Thank you for your lovely review. Claire and the 2by2 team.

Rated 5 out of 5 stars

Namibia -Victoria Falls via Botswana

We took a 2by2 self-drive (excellent) holiday to Namibia in 2016 and decided this year to repeat the experience but this time via Etosha to Caprivi and on to Botswana and the Victoria Falls. Decided to switch to a group basis due to long driving distances, and 2by2 still ran the trip despite us being the only group members! Organisation, lodges, food, wildlife viewing all excellent and icing on the cake was our driver/guide who gave us so much local, historical and environmental knowledge and interest which we would totally have missed on the self-drive basis. A truly memorable holiday!

4 June 2023
Unprompted review
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Reply from 2by2 Holidays

Thank you very much for your review. We are grateful that you have given us such lovely feedback. We are so pleased that you had a wonderful time and the pictures you shared were fantastic. Best Wishes Susan & the 2by2 Team

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