2cholidays Reviews 

1,802
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 284 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of the booking process and the helpful, friendly staff who are knowledgeable and responsive to queries. Many people highlight the excellent service and value for money, often returning for future holidays. Reviewers frequently commend the quality of the accommodations, noting their cleanliness and the perfect locations, often with beautiful views and close proximity to amenities. However, some customers also noted issues with the standard of accommodation or unexpected problems during their stay, such as empty gas bottles, or last-minute booking changes.

What people talk about most

Holidays

Reviewers consistently express satisfaction with their holidays, often highlighting the ease of booking and... See more

Booking process

Consumers find the booking process to be positive, with many reviewers highlighting its ease and convenience,... See more

Staff

Clients share positive opinions on staff, consistently describing them as friendly, helpful, and... See more

Service

Users describe positive interactions with service, consistently praising the excellent customer service and... See more

Location

Customers consistently note positive experiences with location, frequently praising the perfect and amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had the most perfect stay at pakefield, location is perfecf close to the beach and amenities. Booked with c2holidays, easy booking and all the information was given. The lovely caravan we stayed in... See more

Rated 5 out of 5 stars

You can speak to a member of the team they know everything about each of their holiday homes They give a lot of information of how to operate domestic appliances etc I have used them lots of tim... See more

Company replied

Rated 5 out of 5 stars

Just back from a 3 night stay at Manor Park Hunstanton. We had a fantastic time and the accommodation was excellent. We have been coming back annually for about 6 years now and have never had any issu... See more

Company replied

Rated 5 out of 5 stars

To start with, easy booking system and any queries answered promptly. Well informed all the way to day of arrival, clear instructions on everything. The caravan was spotless, the position overlooking... See more

Company replied


Company details

  1. Holiday accommodation service

Written by the company

A small friendly lettings company renting a mixture of over 650 caravans, lodges cottages and chalets. We are a great team offering full support for our guests. As owners ourselves, we understand the difficulties and pressures that are involved. 2cHolidays provides a service where all the worry, pressure and time is dealt with on your behalf. We pride ourselves on offering an efficient, reliable and friendly service to our owners, along with a proactive marketing strategy to ensure we maximise your earning potential. We also provide owners with their own login to the booking calendar, which allows them complete access to book their own time in their property.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(1,802)

261 reviews in the last 12 months

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Rated 5 out of 5 stars

Very professional and helpful

The warm friendly greeting we got when we approached 2C holidays to put our caravan on their website for rental. To date things have been dealt with in a very professional manner by Chris and Alex and we are looking forward to building a strong relationship with them over time.

6 February 2026
Unprompted review
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Reply from 2cholidays

Good Afternoon Trisha,

Thank you for taking us a time to leave us a fantastic review. We are so pleased that Alex and Chris have been able to assist in getting your property open for rental.

We look forward to a successful season for you.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

I’ve been booking with 2C holidays for…

I’ve been booking with 2C holidays for my UK caravan trips for about 6 years now and I wouldn’t even consider using another company…
All the staff that I have dealt with have been, professional, polite, courteous, helpful and informative.
Keep up the good work 2C!

23 January 2026
Unprompted review
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Reply from 2cholidays

Good Afternoon Mark,

Thank you for taking the time to leave us a fantastic review. We are so please to read that you enjoy booking with 2cHolidays. We will be sure to pass on your kind words to the team.

We look forward to you booking with us soon.

Kind Regards
2cHolidays Team

Rated 1 out of 5 stars

Complete lack of sympathy following my husbands death

I telephoned to cancel my holiday due to the very sudden death of my husband. I was obviously very upset and distressed but I wanted to cancel it to give them plenty (5 months) of time to be able to book the caravan out to someone else. I was told by the operator that I ‘would forfit any monies already paid and so no refunds would be given ’. I found this to be cold hearted and uncaring as I had just told them that my husband had died. I didn’t telephone them for this reason, I just wanted to give them the chance to advertise the caravan as available for those dates once again. I have been left extremely upset by the way I have been treated and the complete lack of care from 2c holidays is disgusting. We had booked many holidays with them before and so I would have liked to think that we were valuable customers. Obviously not, as all they were concerned about was telling me that I would not get a refund, due to my cancellation. I have also had to cancel another holiday with another operator (Newmans holidays) and their reaction was completely different. They instantly said that I would be refunded my money and the fact that they took the time to email me later to send their heartfelt condolences was amazing. Well done Newmans holidays, you are amazing. It’s just a shame that 2c holidays are cold hearted and unfriendly. In these circumstances I would have expected more from 2c holidays. I will not be booking with these again. What a complete disappointed in my time of sorrow.

29 January 2026
Unprompted review
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Reply from 2cholidays

Dear Alison,

I was deeply concerned to read your review, and I am truly sorry for the loss of your husband. Please accept my heartfelt condolences during what must be an incredibly difficult time.

My colleague was very upset to learn that anything said during your call may have caused you additional distress. We take customer care very seriously, and I have personally reviewed the audio of your call, and while I can only imagine how hard that conversation must have been for you, it did not reflect the depth of the pain you were no doubt feeling. Had this been the case, your call would have been escalated immediately to me or one of the other managers.

We understand that grief affects people in different ways, and we recognise how overwhelming practical matters can feel at such a time. Our approach in these situations is to be kind, respectful, and caring, while remaining neutral, with the intention of allowing guests to complete what they need to do in a single call, as we know each contact can be a painful reminder of loss.

Condolences were shared during your initial call, and I am genuinely sorry if you felt we were not sympathetic to your loss, or if this experience left you feeling upset, which we will reflect on.
With warmest wishes and deepest sympathy,

Sarah
2cHolidays

Rated 5 out of 5 stars

Have used 2c holidays for almost 6…

Have used 2c holidays for almost 6 years. I book between 10 and 15 caravans a year. I have never had an issue they didn't resolve quickly. I've had shower leaks, wrong passcode on caravan, no heating and i damaged a tv. I will continue to use and have one booked for week after next!

16 January 2026
Unprompted review
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Reply from 2cholidays

Good Monring John,

Thank you for taking the time to leave us a great review. We are so pleased that you enjoy booking with 2cHolidays. We never want anyone to run into issues but if they do we alwasy strive to rectify these quickly and efficently.

Dont forget to book your free loyalty stay when you have collected enough stamps. Looking forward to welcoming you again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

I had a problem using the internet site…

I had a problem using the internet site so I rang them and a lovely man named will who was very helpful and sorted the booking out and now I have a holiday to look forward to so thanks will and the team

27 January 2026
Unprompted review
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Reply from 2cholidays

Good Morning Elizabeth,

Thank you for taking the time to leave us a great review. We are sorry to read that you had issues with our website however are glad to hear that Will was able to assist and sort the booiking for you.

We look forward to welcoming you soon and will pass your kind words onto Will and the team.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Quite simply delightful

I have now used 2c on quite a few occasions. They are simply brilliant.

Everything from start to finish is so simple. Checking in is always an absolute breeze and the support while in your accommodation is excellent.

They are friendly in all messages and a delight to interact with.

Whenever I book on another platform (won’t say otherwise review will be removed) I now purposely look for 2c reservations.

I’m a typical middle age man who books very last minute, sometimes even same day. The system they use fills me with confidence and I am never let down by them or their team.

I can not wait to use again and again. Although their properties are so delightful trying to convince my wife we not need our own holiday home, is getting harder and harder. I guess if I do buy one I know where I’m coming to let it

Thanks you so much 2c family :-)

17 January 2026
Unprompted review
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Reply from 2cholidays

Good Morning Leigh

Thank you for taking the time to leave us a great review. We are so pleased that you enjoy tbooking with 2cHolidays. We are also pleased to read that you find the booking process simple and even look out for us on the various booking platforms.

We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Excellent service always

Excellent service always, have booked 3 times using 2c holidays and everytime is Excellent, location always exactly as described and self checkin is so simple and convenient and all information needed is given clearly and plenty in advance. Highly recommend

11 January 2026
Unprompted review
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Reply from 2cholidays

Good Afternoon,

Thank you for taking the time to leave us a great review. We are so pleased that you enjoy booking with 2cHolidays. We are also pleased to see that you would recommend us to friends and family.

We look forward to you booking again soon.

Kind Regards
2cHolidays Team

Rated 4 out of 5 stars

2C Holidays

2C Holidays have rented out our caravan for the past three years and all bar one guest has given us good to great reviews. This is due to their excellent customer service. We have had the occasional problem but 2C Holidays have always been quick to respond with the guests. As an owner any issues there may be they have always informed us, dealt with the problem efficiently and quickly. No question is too small or big to ask. Chris, Alex and the rest of the team are very friendly and very helpful. Here’s to another successful year.

20 January 2026
Unprompted review
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Reply from 2cholidays

Good Morning,

Thank you for taking the time to leave us a great review. We are so pleased that Alex and Chris have made the process of renting your property an easy one.

We look forward to another successful year for you.

Kind Regards
2cHolidays Team

Rated 4 out of 5 stars

SUNSUNNY HUNNY SOUL WEEKENDER ..We booked for sunny hunny w end

We booked for sunny hunny w end. Caravan was spotless and just what we needed . Only gave 4star as 1st night there we had no gas ☹️ freezing cold ,no shower etc...but 1st thing saturday morning spoke to Mellissa who was so helpfull + had 2 full gas bottles fitted withing 30mins .. this has not put us off rebooking for 2026 ..Great customer service and sometimes these things happen ... if not would be 5stars 👍

21 November 2025
Unprompted review
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Reply from 2cholidays

Hi Colin,

Thank you for taking the time to leave us a review. We are so pleased you had a great stay, we hope you enjoyed the Soul Weekender!

We are sorry to read that the gas ran out but are so happy to hear that Melissa was able to rectify this quickly for you so you could continue your stay.

We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Lovely clean lodge on Manor Park…

Lovely clean lodge on Manor Park Hunstanton. There was an issue with the boiler the second night but was very quickly dealt with. Couldn’t fault this place.

23 December 2025
Unprompted review
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Reply from 2cholidays

Good Morning Patricia,

Thank you for taking the time to leave us a great review. We are so pleased you enjoyed your stay. Weare sorry to read about the boiler issue but are pleased to read that the time was able to rectify this for you.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Customer service (Ruby)

I have used 2cholidays twice the first time around was faultless great accommodation great customer service. The second time of booking there has been an unfortunate lodge issue and no longer able to accomadate. However I was contacted by Ruby who was very apologetic and very helpful in sourcing a new lodge making it a simple yes or no situation for us altho it was a lower grade caravan due to availability the price was also adjusted to the current discount price so all in all a very fair well managed scenario with a complimentary early check in and late check out. Thanks again Ruby

9 January 2026
Unprompted review
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Reply from 2cholidays

Hi Graham,

Thank you for taking the time to leave us a great review. We are sorry to read that there was an issue but are so happy to see that Ruby was able to offer a solution for you.

We hope you enjoy your stay.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Great accommodation and very good…

Great accommodation and very good communication. Any problem we had have always been sorted quickly

20 December 2025
Unprompted review
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Reply from 2cholidays

Good Afternoon Linda,

Thank you for taking the time to leave us a review. We are so pleased that you enjoyed your stays with us. We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Alex and Chris were very professional…

Alex and Chris were very professional and extremely helpful. They made the whole process smooth and easy, and I really appreciated their support and expertise. Highly recommended

7 January 2026
Unprompted review
2cholidays logo

Reply from 2cholidays

Good Afternoon,

Thank you for taking the time to leave us a great review. We are so pleased to read that Alex & Chris made the process of renting out easy. We look forward to a successful 2026 season for you.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

We've had many holidays using…

We've had many holidays using 2cholidays and they've all exceeded our expectations. Caravans are always clean and tidy. Staff are always very helpful and friendly too if you have a query to make etc. Wouldn't hestitate recommending 2cholidays to anyone.

5 December 2025
Unprompted review
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Reply from 2cholidays

Hi Julia,

Thank you for taking the time to leave us a great review. We are so pleased you enjoy booking and staying with 2cHolidays. We look forward to welcoming you back again very soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Great booking with 2c

Booked with 2cholidays for many years now always great and I can always get my best choice of caravan with 2c. No guessing where the van is or the type when you arrive you know when you book so I can book my fav vans on my favourite parts of the site.

28 October 2025
Unprompted review
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Reply from 2cholidays

Hi Craig,

Thank you for taking the time to leave us a fantastic review. We are so pleased that you enjoy booking with 2cHolidays. We pride ourself on being abke to show you the accomodation you have booked before arrival, to avoid surprises.

We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

This site was very easy to use

This site was very easy to use , although l feel they wanted lot of info , I do however understand as our property was in excellent condition . Would definitely book with 2cholidays again

28 November 2025
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Sharon,

Thank you for taking the time to leave us a great review. We are so pleased that you had a great stay and would return again. We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Excellent support & customer service

It has been really easy for us as first time owners to get ready for this next season.
I was especially impressed with the on site support to have my key safe installed the same day!

Thank you for making it easy with the paperwork and the guidance

11 December 2025
Unprompted review
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Reply from 2cholidays

Good Afternoon,

Thank you for taking the time to leacve us a great review. We are so pleased that we have been able to assist in the rental of your property. We are so pleased to see that you found the paperwork easy to complete. We look forward to a successful 2026 season.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

I have chosen to go with this company…

I have chosen to go with this company to help rent out my holiday home, they have been so helpful and full of information and very quickly to respond to any of my queries, ive not been with them long but so far excellent customer service and respond to anything I ask or am unsure of. Thanks Chris and Alex

10 December 2025
Unprompted review
2cholidays logo

Reply from 2cholidays

Good Afternoon Deborah,

Thank you for taking the time to leave us a great review. We are so pleased that Alex and Chris have been on hand to assist with the rental of your property. We look forward to a successful 2026 season for you.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

I would recommend their services 100%…

I would recommend their services 100% as an owner, you are stress free knowing that you’ve got people that are knowledgeable about what they do.

25 August 2025
Unprompted review
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Reply from 2cholidays

Hi Eba,

Thank you for taking the time to leave us a great review. We are so pleased that you would recommend us to other owners. We look forward to a successful 2026 season for you.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

They went above and beyond to make sure I was satisfied

There is a very professional and warm team Chris and Alex they have been very responsive and welcoming for all my queries I had. Thanks

8 December 2025
Unprompted review
2cholidays logo

Reply from 2cholidays

Good Morning Stan,

Thank you for taking the time to leave us a great review. We are so pleased that both Chris & Alex have been able to assist in the rental of your property.

We look forward to a successful 2026 for you.

Kind Regards
2cHolidays Team

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