2cholidays Reviews 

1,802
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 284 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of the booking process and the helpful, friendly staff who are knowledgeable and responsive to queries. Many people highlight the excellent service and value for money, often returning for future holidays. Reviewers frequently commend the quality of the accommodations, noting their cleanliness and the perfect locations, often with beautiful views and close proximity to amenities. However, some customers also noted issues with the standard of accommodation or unexpected problems during their stay, such as empty gas bottles, or last-minute booking changes.

What people talk about most

Holidays

Reviewers consistently express satisfaction with their holidays, often highlighting the ease of booking and... See more

Booking process

Consumers find the booking process to be positive, with many reviewers highlighting its ease and convenience,... See more

Staff

Clients share positive opinions on staff, consistently describing them as friendly, helpful, and... See more

Service

Users describe positive interactions with service, consistently praising the excellent customer service and... See more

Location

Customers consistently note positive experiences with location, frequently praising the perfect and amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had the most perfect stay at pakefield, location is perfecf close to the beach and amenities. Booked with c2holidays, easy booking and all the information was given. The lovely caravan we stayed in... See more

Rated 5 out of 5 stars

You can speak to a member of the team they know everything about each of their holiday homes They give a lot of information of how to operate domestic appliances etc I have used them lots of tim... See more

Company replied

Rated 5 out of 5 stars

Just back from a 3 night stay at Manor Park Hunstanton. We had a fantastic time and the accommodation was excellent. We have been coming back annually for about 6 years now and have never had any issu... See more

Company replied

Rated 5 out of 5 stars

To start with, easy booking system and any queries answered promptly. Well informed all the way to day of arrival, clear instructions on everything. The caravan was spotless, the position overlooking... See more

Company replied


Company details

  1. Holiday accommodation service

Written by the company

A small friendly lettings company renting a mixture of over 650 caravans, lodges cottages and chalets. We are a great team offering full support for our guests. As owners ourselves, we understand the difficulties and pressures that are involved. 2cHolidays provides a service where all the worry, pressure and time is dealt with on your behalf. We pride ourselves on offering an efficient, reliable and friendly service to our owners, along with a proactive marketing strategy to ensure we maximise your earning potential. We also provide owners with their own login to the booking calendar, which allows them complete access to book their own time in their property.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,802)

261 reviews in the last 12 months

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Rated 5 out of 5 stars

Great little seaside cottage would stay…

Great little seaside cottage would stay again

3 October 2025
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Hannah,

Thank you for taking the time to leave us a great review. We are so pleased you enjoyed your stay at Autumn cottage. We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Very easy to book through 2cholidays…

Very easy to book through 2cholidays with only a £25 deposit, regular reminders that your break is coming up. I received a phone call from an Agent to say that I should have vacated the caravan that morning but the cleaners noted personal belongings still there, my fault, I had completely got my dates of leaving wrong and they were very understanding and didn't rush me to leave. Excellent friendly staff.

3 October 2025
Unprompted review
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Reply from 2cholidays

Hi Amanda,

Thank you for taking the time to leave us a great review. We are so glad you found the booking process easy and enjoyed your stay.

We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Have had a couple of stays with this…

Have had a couple of stays with this company very easy to book and deal with all communication is great and had no problems at all caravans we have stayed in have been very comfortable with everything we have needed.

1 October 2025
Unprompted review
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Reply from 2cholidays

Hi Maureen,

Thank you for taking the time to leave us a review. We are so glad that you enjoy booking with us. We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 4 out of 5 stars

Fair

Easy check in and out, nicely kept and clean. Shame and very rare to stay at places with no WiFi, linen, towels etc, which was a big shame

3 October 2025
Unprompted review
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Reply from 2cholidays

Good Afternoon Leah,

Thank you for taking the time to leave us a review. We are so glad that you found the check in and out easy and that the property was clean for you. We do ensure that our listings are all transparent and do confirm on the lisiting and in corrospondance what is included.

Due to the properties being privatley owned contents like wifi are down to each owners discretion. We do have many properties with wifi that we would like to welcome you back too.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

2choildays is a great company to book…

2choildays is a great company to book holidays with have used them a few times over the years and have all ways been very happy with the service they provide would highly recommend them to anyone who is thinking of using them.

19 September 2025
Unprompted review
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Reply from 2cholidays

Good Afternoon,

Thank you for taking the time to leave us a great review. We are so pleased that you enjoy booking with 2cHolidays.

We are also pleased to see that you would recommend us to friends and family.

We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Having booked several times now with 2C…

Having booked several times now with 2C Holidays i can say they do offer a very good range and reasonable costs for the choice you have. The discounts also help when you book direct. Great service and are always helpful on the phone.
Having stayed at 17, Ocean Glade Phase 2 at Azure Seas Holiday Village the lodge was perfect and the location suited our requirements.

10 August 2025
Unprompted review
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Reply from 2cholidays

Hi Colin,

Thank you for taking the time to leave us a review. We are so pleased that you enjoyed your stay at Azure Seas, We look forward to you booking again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

I had an amazing stay at Pakefield…

I had an amazing stay at Pakefield Holiday Park. The team at 2cholidays made my holiday so easy and stress free. The team was so lovely! Great stay, can’t wait to go again!

12 October 2025
Unprompted review
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Reply from 2cholidays

Hi William,

Thank you for taking the time to leave us a great review. We are so pleased you enjoyed your stay at Pakefield. We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

The lodge at Coopers Beach

The lodge at Coopers Beach, Mersea Island was really lovely. Very comfy. Being first row from the beach ,it had the most wonderful views of big skies high tides and the sound of lapping waves, which gently rocked us to sleep. It was a truely relaxing break, and hope to go back there again. So a big thank you to 2cHolidays for arranging it all and to our host for providing such a lovely lodge. Sylvia and Paul.

2 October 2025
Unprompted review
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Reply from 2cholidays

Good Morning Sylvia,

Thank you for taking the time to leave us a great review. We are so pleased you enjoyed your stay at Coopers Beach. The views are truely beautiful.

We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Excellent service and instructions

Excellent service and instructions. We went on a short break to Norfolk and the caravan was clean and well equipped so no complaints. I recommend this company

28 September 2025
Unprompted review
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Reply from 2cholidays

Hi Cerys,

Thank you for taking the time to leave us a great review. We are so glad you enjoyed your stay in Norfolk. We are so pleased to read that you would recommend us to friends and family.

We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Happy days

Really pleased with booking with 2c Holidays staff very efficient and know there stuff very polite always answer the phone Really quickly not like somebooking agents where you are put on hold for ages the best booking site I have ever used

26 September 2025
Unprompted review
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Reply from 2cholidays

Good Morning,

Thank you for taking the time to leave us a review. We are so pleased that you enjoy booking with us and we look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Very responsive company and the caravan…

Very responsive company and the caravan we had was very well kept and clean. Would use them again in the future

26 September 2025
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Chris,

Thank you for taking the time to leave us a great review. We are so glad that you enjoyed your stay and would use us to book your next stay.

We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Value for Money

I have booked several caravan weekend breaks through 2cHolidays. The whole process is very smooth and problem free with just a £25 deposit. Having £50 off the next 3 day weekend stay always means there can be a little treat to look forward to :)

27 September 2025
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Wendy,

Thank you for taking the time to leave us a great review. We are so pleased that you enjoy booking with 2cHolidays and look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Fantastic company

Weve used 2 c holidays several times and have aways been happy with their service 10/10

30 September 2025
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Kim,

Thank you for taking the time to leave us a great review. We are so pleased you find the service 10/10. We look forward to assisting you with booking again soon.

Kind Regards
2cHolidays Team

Rated 1 out of 5 stars

Stayed in the filthiest caravan I have…

Stayed in the filthiest caravan I have ever had the misfortune of stepping into.

Blood on pillowcase and wall. Thick black dog hairs throughout the caravan (which the cleaners admitted they couldn’t clean up) and huge wee stains on the main mattress.

Complained to 2c, complained to the cleaners who came back for 5 minutes without a vacuum, made an official complaint via the complaints team (all while we were there) and got offered £25 and late checkout as a gesture of ‘goodwill’ - would never use the company again.

15 September 2025
Unprompted review
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Reply from 2cholidays

Dear Shabana

We’re genuinely sorry to hear that your experience did not meet your expectations on this occasion. It’s always disappointing to learn that a guest has left feeling unhappy, and we completely understand your frustration.

As promised a £25 refund has been processed for you, we do hope it goes some way towards making up for any disappointment you experienced. Please be assured we take guests feedback very seriously and your complaint was reviewed in line with our policy. It was also reviewed by Booking.com, who did not award any additional refund following their independent assessment.

We are truly sorry that your stay fell short of expectations and would like to thank you again for bringing these matters to our attention. Your feedback helps us improve, and we do hope you might reconsider giving us another opportunity in the future to provide you with a more positive experience.

Kind regards,
The 2cHolidays Team

Rated 5 out of 5 stars

Amazing caravan , 100% would rebook

Booked a caravan for me and my grown up kids to visit relatives. Web site was easy to use , although I had to ring , me not the website !! Answered within seconds , was soo lovely , booked and gave me discount. Very competitive price. Will 100% be booking again , no comparison to other sites .

18 September 2025
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Denise,

Thank you for taking the time to leave us a great review. We are so pleased you found the perfect base to visit relatives in the area.

Thank you for your kind words and we are pleased to read that you would book again.

We look forward to welcoming you back again soon.

Kind Regards
2cHolidays TEam

Rated 5 out of 5 stars

Easy to use website

Easy to use website ; great choice of properties ; no hidden extras and clear upfront prices . Had to speak to one of the Sales Advisors who was very pleasant and knowledgeable and settled my query without a fuss . The property rented was simply fabulous and the whole experience went without drama . Will definitely use again and have already recommended the service . Thank you 2c

16 September 2025
Unprompted review
2cholidays logo

Reply from 2cholidays

Good Afternoon,

Thank you for taking the time to leave us a great review. We are so glad you enjoyed your stay and that our team were able to assist in making the booking.

We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 2 out of 5 stars

Needs a good clean and upgrade

The caravan was dirty.Dirt and dog hair down the side of the sofas The oven. was greasy and. bits of burnt food in it,so the smoke alarm kept going off.Lack of cooking dishes Just onebaking tray.The shower room extractor wouldn't work.The mattress in the double bedroom was stained,it smelt awfull.Other mattresses also stained.Dirty stained toilet.Furniture on decking rusty Table in living room peeling.The radiator brackets (metal)could be a hazard as they are sharp.

26 September 2025
Unprompted review
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Reply from 2cholidays

Hi Linda

We’re very sorry to hear that your experience did not meet your expectations.

We understand how disappointing it can be when expectations aren’t met, and we’re sorry that certain aspects of the property fell short. It’s a shame this is the first time we’ve been made aware that you were unhappy. We always encourage guests to contact us during their stay so that both we, and the owner, have the opportunity to put things right. The owners are onsite and always happy to assist, ensuring that every guest’s stay is as comfortable and enjoyable as possible.

Your comments have now been shared with the relevant team so that each of the points you’ve raised can be reviewed and addressed where necessary. We’re genuinely sorry that you left feeling disappointed, and we do hope you might consider staying with us again so we can provide the experience we strive for all our guests to enjoy.
Kind regards
The 2cHolidays Team

Rated 5 out of 5 stars

Easy to book holiday

26 September 2025
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Jackie,

Thank you for taking the time to leave us a greta review. We are so pleased that you found the booking process easy.

We look forward to you booking again.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Caravan

My friend and I stayed in a lovely caravan advertised by your company . The caravan was really nice your staff were really helpful and guided us through each step.

6 September 2025
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Susan,

Thank you for taking the time to leave us a review. We are so glad that you enjoyed your stay and that the team were able to help guide you through the booking. We look forward to seeing you again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

First class outfit

I've used 2cHolidays eight times in the last two years and on each occasion the service has been brilliant. The staff are friendly and efficient, and the caravans they oversee are clean and exactly as described. As value-for-money breaks go, this company can't be beaten.

12 September 2025
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Holly,

Thank you for taking the time to leave us a great review. We are so pleased that you have enjoyed booking with 2cHolidays over the years. We look forward to you booking again soon, dont forget once you have stayed 10 times you can claim a free loyalty stay.

Kind Regards
2cHolidays Team

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