2dayparts.com Reviews 

26
•
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Ordered some shocks and keep this in mind I live in ga, I got a notification of my packages being delivered but on some random persons front porch all the way in Kansas. I’ve tried reaching out to the... See more

Rated 4 out of 5 stars

I recently upgraded my vehicle's shocks and struts to KYB Excel-G, and I must say, the difference is remarkable! The improved stability and control have made my daily commutes much more enjoyable. The... See more

Rated 1 out of 5 stars

Ordered multiple auto parts, but they were poorly packaged together. As a result, some parts got scratched and damaged during shipping.

Company replied

Rated 1 out of 5 stars

Got scammed out 180$ on some shocks never came in the mail and never got refunded do not order from the website can’t even call there number fake website and also have fake reviews on this web site

Company replied

Company details

  1. Auto parts shop

Written by the company

Looking for the best Aftermarket Auto Parts and Accessories at dealer prices and with excellent customer support? You are on the right way and we will help you!


Contact info

1.9

Poor

TrustScore 2 out of 5

26 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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1.9

All reviews

(26)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered some shocks and keep this in…

Ordered some shocks and keep this in mind I live in ga, I got a notification of my packages being delivered but on some random persons front porch all the way in Kansas. I’ve tried reaching out to the company through email but every time i get a email saying they can’t be reached or no longer a valid email, so I check ups tracking and come to find out the email and phone number linked to my $150 order wasn’t even mine it was the dude that lives in Kansas so yea never again with this company I wouldn’t trust them with anymore of my money!!

22 May 2026
Unprompted review
Rated 1 out of 5 stars

I ordered 4 shock from these morons and…

I ordered 4 shock from these morons and they sent me 3 rears and one front. They hide their phone # and location and have ignored me for 2 months now. DO NOT DEAL WITH THEM ! don't know what kind of vehicles they drive, but they are idiots none the less.

20 February 2026
Unprompted review
2dayparts.com logo

Reply from 2dayparts.com

We’re very sorry to hear about your experience and sincerely apologize for the frustration this situation has caused.

We want to help resolve this as quickly as possible. Our phone number and contact details are published in several places on our website — we do not hide them — and we always aim to respond to customer requests. At the moment, however, we cannot find any messages or support tickets from you in our system, so it’s possible your inquiry never reached us.

Please contact us immediately by email at ask@2dayparts.com with your order number and a short description of the issue. As soon as we receive your message, we will urgently investigate what happened and make it right.

We understand how disappointing it is to receive incorrect parts, and we’re committed to fixing the problem promptly once we can connect with you.

Thank you for giving us the chance to resolve this.

Rated 5 out of 5 stars

The Best

I would like to commend the manager who helped me choose the right part last Monday. Great shop. Thanks!

24 June 2024
Unprompted review
Rated 1 out of 5 stars

Got scammed out no parts or refund

Got scammed out 180$ on some shocks never came in the mail and never got refunded do not order from the website can’t even call there number fake website and also have fake reviews on this web site

30 October 2023
Unprompted review
2dayparts.com logo

Reply from 2dayparts.com

Dear Tex,

Looks like your order was on hold pending verification because the address that you used did not match the actual bank billing address. We sent an email requesting verification, and maybe it went to spam? We will refund the order right away for you.

Best regards,
Andrew

Rated 1 out of 5 stars

Don’t order from this site

Don’t order from this site. It’s a piece of crap. The 30 day free return is fake. There is a 15% restocking fee even when i try to cancel the item. So don’t ever order from the site.

22 September 2023
Unprompted review
Rated 1 out of 5 stars

Failed Expedited Shipping

Ordered an expedited shipping option for urgent repairs, but the package arrived late, causing unnecessary stress and inconvenience.

19 August 2023
Unprompted review
2dayparts.com logo

Reply from 2dayparts.com

Dear Ella,

We sincerely apologize for the delay in your expedited shipping. Your feedback is important to us, and we will work to prevent such issues in the future. Thank you for bringing this to our attention.

Best regards,
Andrew

Rated 1 out of 5 stars

Unexpected Order Cancellation

The online store canceled my order without any explanation or notification. It was a frustrating experience, especially after waiting for weeks.

18 August 2023
Unprompted review
2dayparts.com logo

Reply from 2dayparts.com

Dear Janet,

We apologize for the inconvenience you experienced with your order. This was due to a technical issue, which we have now resolved. Your feedback is appreciated, and we are committed to providing a smoother experience in the future.

Thank you for your understanding.

Best regards,
Andrew

Rated 1 out of 5 stars

a few payment options

Only PP and card, not so good.

15 August 2023
Unprompted review
2dayparts.com logo

Reply from 2dayparts.com

Dear Rachel,

Thank you for your feedback. We appreciate your input, and we are actively working to include Apple Pay as an additional payment option in the near future.

Best regards,
Andrew

Rated 1 out of 5 stars

Insufficient Packaging for Multiple Parts

Ordered multiple auto parts, but they were poorly packaged together. As a result, some parts got scratched and damaged during shipping.

9 August 2023
Unprompted review
2dayparts.com logo

Reply from 2dayparts.com

Dear Matilda,

We're truly sorry to hear about the condition in which your order arrived. We take great care in packaging our products, and we are investigating this matter to ensure it doesn't happen again in the future. Your feedback is essential to us, and we appreciate your patience.

Best regards,

Andrew

Rated 1 out of 5 stars

Inaccurate Product Descriptions

The online store had inaccurate product descriptions and misleading information about compatibility. I ended up buying a part that didn't fit my vehicle.

30 July 2023
Unprompted review
2dayparts.com logo

Reply from 2dayparts.com

Dear Liam,

We apologize for any inconvenience you experienced due to inaccurate product descriptions on our website. We take this matter seriously and are actively investigating to improve the accuracy of our product information. Your feedback is valuable to us, and we appreciate your patience.

Best regards,

Andrew

Rated 1 out of 5 stars

Counterfeit Auto Parts

Received counterfeit auto parts from this online store. It was evident from the poor quality and lack of authenticity, putting my vehicle at risk.

13 August 2023
Unprompted review
2dayparts.com logo

Reply from 2dayparts.com

Dear Morgan,

We sincerely apologize for the experience you had with our product. We want to assure you that we sell only genuine and high-quality items. Please contact our customer support, and we will arrange a free return and refund for the item promptly.

Thank you for bringing this to our attention.

Best regards,
Andrew

Rated 1 out of 5 stars

Glitchy Website Checkout

The online store's website was glitchy and had frequent errors during the checkout process, making it frustrating to complete my purchase.

10 August 2023
Unprompted review
2dayparts.com logo

Reply from 2dayparts.com

Dear Benjamin,

We are very sorry that you meet difficulties with your purchase. We checked and admitted that it was at this moment that we were carrying out technical work. On behalf of our online store we would like to bring out sincerest apologies, while assuring you that we continue working on improving the checkout process. We sure do hope that such glitchy checkouts will never happen again.


Best regards,
Andrew

Rated 1 out of 5 stars

Excessive Restocking Fees

The online store's return policy had excessive restocking fees, making it financially impractical to return a product I wasn't satisfied with.

8 August 2023
Unprompted review
2dayparts.com logo

Reply from 2dayparts.com

Dear Paige,

We would like to inform you that our online store doesn't have any restocking fees, hence you or any other customer can return products without experiencing any financial issues.


Best regards,
Andrew

Rated 5 out of 5 stars

Proactive Order Updates

The online store kept me updated throughout the entire order process. I received timely notifications about the status of my order, from confirmation to shipment tracking.

26 June 2023
Unprompted review
Rated 5 out of 5 stars

Transparent Stock Status

The stock availability information on the website was accurate and up to date. I appreciated the transparency, knowing that the auto part I wanted was in stock before placing my order.

10 July 2023
Unprompted review
Rated 1 out of 5 stars

Shipping slow process

Shipping took forwver from this online auto parts store, It took weeks for my order to arrive, causing unnecesary delays in my repairs.

3 July 2023
Unprompted review
2dayparts.com logo

Reply from 2dayparts.com

Dear Richard,

While working with a variety of different carriers, our online store tries to deliver purchassed merchandise as soon as possible. We would like to bring our apologies for any and all possible delays.


Best regards,
Andrew

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