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Rated 2 out of 5 stars

I was not happy with this product, so I emailed Customer Service twice just to try to start an exchange - no response. I wrote a review on their website - no response. I disputed the charge on my cred... See more

Rated 5 out of 5 stars

Based on the reviews I thought the shoes were going to be late, not good quality and it seemed like you can get them from Alibaba. Turned out that they arrived around a week after ordering, they happi... See more

Rated 1 out of 5 stars

Order placed 9th December. Still not received any shoes by 17th February. Customer services responded to my first email (sent after about a 3 week wait) in very generic terms, but have not responded t... See more

Rated 1 out of 5 stars

Estimated delivery April 6 and ordered in early February for my year old grandson’s birthday. Should have been delivered 10-14 days. Nice don’t worry emails. When I asked where they were shipped from... See more

Company details

  1. Baby Clothing Shop

Written by the company

2 Tiny Feet is more than just a baby footwear brand. We are a community of mums (and dads!) from different parts of the world who come together and help each other do the right thing for our kids. We believe making the right choices from day 1 is vital to our child’s overall wellbeing and development. Even if it’s as simple as choosing the right fastener or letting our babies go shoeless until a certain age! For us at 2 Tiny Feet, they all matter. Because every little good thing we do, even if it only makes 1% of a difference, all add together to our goal of raising healthy and happy kids.


Contact info

2.1

Poor

TrustScore 2 out of 5

858 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

SCAM SCAM SCAME

Horrible company. I ordered shoes from them and they said they were delivered a I received nothing. This company is definitely a scam and I would avoid ordering from them. Had to dispute it with CC company and get my money back. This company doesn't care or doesn't respond to any emails. AVOID 2 Tiny Feet at all costs.

27 February 2023
Unprompted review
Rated 2 out of 5 stars

Not worth it

Firstly shipping takes FOREVER. Granted not completely their issue other than it took a week for my order to even be received to start the shipping process.
The shoes arrived after a month. Do not get the shoes that slip on they slip off super easy causing little ones to trip and fall. If you’re really set on wanting to try the shoes get the ones with the Velcro so you can tighten it. Kids can still get them off super easy so don’t expect them to be on for long. If you’re wanting good shoes for your learning to walk little one, I suggest going to kid specific shoe store getting your kids feet measured.

25 February 2023
Unprompted review
Rated 1 out of 5 stars

Order never arrived, emails have gone unanswered by company.

My order was marked delivered 2/10/23 and I still haven’t received it as of today 2/23/23. While the company responded at first to my inquiry, they’ve now ignored me for a week since their last email telling me they’d look into it. I’ve sent multiple emails, messaged them on Instagram & Facebook, all ignored. I even commented twice on an Instagram post asking them to please respond to my message regarding my order and they just deleted my comment.

They have time to advertise every day on social media, but ignore actual customers that have spent their hard earned money on their product. I will dispute the charge with my bank since they’ve left me with no other choice. Please don’t buy from them, I wish I saw all these reviews before.

23 February 2023
Unprompted review
Rated 1 out of 5 stars

Avoid... SCAM!!!

Would give zero if I could. Complete scam, avoid. Advertises 100 satisfaction guaranteed or your money back, hassle free! So false!! You need to pay return cost to China! Product is awful and poorly made. Left a negative comment on their fb ad and it was removed and I was instantly blocked. AVOID!!!!!!!

1 February 2023
Unprompted review
Rated 2 out of 5 stars

Terrible return policy, long shipping

The shoes generally look ok. Shipping took more +2 weeks than originally expected, with no tracking at all. Return policy is terrible, you may more to transport back to China than the original price. I advise to avoid unless you are very sure the sizing will fit.

9 February 2023
Unprompted review
Rated 1 out of 5 stars

I’m only leaving 1 star because 0 isn’t…

I’m only leaving 1 star because 0 isn’t an option. I didn’t receive the product, nor did I receive accurate/valid tracking information. I emailed twice (after the item was 3 weeks past its expected arrival date), and both emails were met with a cookie-cutter response and the same non-valid tracking information. Thankfully, I’d paid through PayPal and received a full refund.

17 January 2023
Unprompted review
Rated 5 out of 5 stars

Looking forward for a new pair

It took a little to long to arrived but since day first when I contacted customer service I got a respond with in minutes. We love our tinny shoes. Especially because they are heavy and they are really easy to put them on. We are looking forward for our next pair.

1 February 2023
Unprompted review
Rated 1 out of 5 stars

Credit card company approved my dispute!!! Company is a SCAM!!!

Ugh never thought I would be scammed, boy is this company GOOD at advertising and creating sneaky websites! This company is a CHINESE distribution company! These SAME EXACT products are available on aliexpress for $1-3! No where do they say they ship from China - I searched the entire website. This is IMPORTANT information when customer is responsible for return shipping (over $80 for international shipping fyi). The product is literally garbage and dangerous. It easily slips off feet which is not safe for beginner walkers. Not safe for adults to be honest!

Company refused to refund. Filed dispute with my credit card company. Provided all the information. And guess what? We WON!!! Now I’m left with garage shoes that have been thrown away.

DO NOT BUY FROM THIS COMPANY!

31 January 2023
Unprompted review
Rated 1 out of 5 stars

After purchasing

After purchasing - and receiving an email from 2 Tiny Feet, stating that my order has been delivered which it had not been. I followed up confirming the address and yet the team at 2 Tinyt Feet told me to contact my local postal service to see if it had been delivered. In my experience, a great customer service team would contact their postage delivery service and follow up on behalf of the customer. Long story short they returned the parcel back to the seller. With no communication from 2 Tiny Feet following up on the order. I always had to follow up.

30 January 2023
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE - total scam

BUYER BEWARE - this company is a total scam. I should have stuck to my instincts and just ordered through amazon 😩.
I ordered 3 pairs of shoes for my toddler over 3 weeks ago. After emailing customer services 3 times I finally got a response with a tracking number and delivery tracking website. It states my shoes are still in PRETRANSIT which means they haven’t been sent yet!
I have repeatedly asked for my money back with no response. I then wrote a message on their community page to which loads of other people responded saying they experienced the same thing but 2 tiny feet have deleted my post and paused their fb page! They are a total scam and have stolen my money. Please beware. Don’t use this company.

27 January 2023
Unprompted review
Rated 5 out of 5 stars

Have you ever seen a dog with shoes on…

Have you ever seen a dog with shoes on and watched how they clomp around? That was our daughter in store bought sneakers. She’d trip, slip, and looked so uncomfortable! These were a game changer! She runs around as if she was barefoot. She doesn’t need socks, they are so soft, have the right amount of grip, and she doesn’t try to pull them off! They are a tad big even using the size guide but I’m not mad about her being able to grow into them longer! I’ve ordered 3 more pair!

26 January 2023
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! SCAM! SCAM!!!!! Nasty company! Garbage!! Absolutely trash!
First of all, READ the refund/return/exchange/ delivery on their site. They will NOT pay for your cheap send from China shoes return, you will be fully responsible to send it back if you are not satisfied (and so that you know, you will NOT be satisfied). Once you submit the order and decide the cancel there is NO way back! They won’t cancel or refund! It’s been 3 weeks and I still didn’t get the package which is still seating somewhere in China.. when contacting them, they pretty much tell you “it’s your problem”
NASTY GARBAGE COMPANY!

AVOID

18 January 2023
Unprompted review
Rated 3 out of 5 stars

Loose fitting shoes that slip off easily

I love the look and idea behind these adorable shoes. I bought a pair for my then-10 month old granddaughter, but they were a little too large when I got them so I set them aside for when she got bigger. She is now 18 months old, and although the foot of the shoe is fine, the elastic sock part is far too loose, and they slip off her feet before she's taken 3 steps. She is not an unusually thin child, and she's not pulling them off - they just are not snug enough to stay on. I'm disappointed because I had high hopes for these cute little shoes, and they weren't inexpensive.

15 January 2023
Rated 1 out of 5 stars

The return policy is pretty much fake…

The return policy is pretty much fake LOL You have to pay for the cost of shipping it back to them, which I understand. But nowhere on their website mention they are coming from China. Which means you have to ship them back to China. The cost of shipping will exceed the price no matter where you are ordering it from, making it pointless for you to make a return.
Besides that, they are not good for babies who are crawling... they just... falls... off...
Don't buy it lol

12 January 2023
Unprompted review

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