304 Clothing Reviews 603

Big fan of this brand, I have multiple items of clothing from them now, all are great quality, the prints are awesome and the fit is spot on for my style.

Customer service are on it when it comes to replying. The clothes aren't cheap but you pay for the quality of them.

Highly rated brand.

Ordered before and it’s been alright but this time 2 out of the t-shirts I received were decent, can’t speak much for the 3rd T-shirt as needed it exchanged, they received it at my expense, it’s been 5 weeks almost and still not long enough to just give me a refund like asked and constantly have to chase it up myself.

Company seems extremely reluctant to give the money back for a product not received in 5 weeks and no doubt when they eventually put their hands in their pockets I’d have to wait days for it to be processed by them then another 5 for it get to me.

UPDATE:
Not long after this went up received an email saying they the parcel was returned to them and they sent it back out despite being more than 30 days since them receiving it back and me asking for a refund multiple times. Says a lot about the company, do anything to try avoid/delay giving you your money back.

I was given a hoodie as a present, wore it a couple of times and put in the wash - washed as per Instructions and now it's totally bobbly and looks like I've had it for years. Really disappointed as I loved it. Wouldn't expect that after 1 wash!

Ordered 2 t-shirts for a month ago.. didn't recieve anything jet. Scam..?! Paid them €50 for litteraly nothing.. very very sad. I even can't contact them. 👎🏼👎🏼👎🏼

Ordered my t shirts and was a bit sceptical after reading some of the reviews, but glad I ignored them, quality of the shirts is fantastic, quick delivery and all at a fantastic price, the designs are fantastic, well done 304 clothing, will definitely be ordering again

I love everything about this site, clothes are all great quality and it feels like you are supporting a small business.
I love finding new quirky brands that have a good price , always good quality and lovely random designs.

Definitely won’t use again
Can’t contact anyone to arrange return
No one answering emails

EDIT
YES I SEND ANOTHER EMAIL DAYS BEFORE THE ONE THAT WAS REPLIED TO..
AND I HAVE NOW RETURNED ORIGINAL TOP FOR AN EXCHANGE

I have ordered from this company twice now and I recently had to contact customer service with an issue with a double order. I dealt with Bintou, who was very professional, polite and helpful and a pleasure to deal with. The clothes are of an excellent quality too 😊

Ordered an item nearly two weeks ago still not received…poor customer service and no option to recieve a refund.

I ordered already two times and i must say the quality and services are great. Even if you have a problem, Bintou (costumer service) will help you out and solve your problems.
I will definitely order more in the future!

Had a really good experience with Customer Service (Bintou), i had an issue and the result was very much appreciated, communication was great and issue resolved very quickly, this brand is doing a great job.

Slow delivering, but the order was perfect.

Wow what can I say I love these clothes so well made I give them 100 🌟 🤩 ⭐️ 🌠 great service 👍 👏 😀

Bought some hoodies from here after searching high and low for some that’d fit me. My sizing is often an inconvenience for me as I’m too small to fit into plus size clothing but too big to fit into regular clothing. Was super excited when I stumbled across this brand as their sizing is diverse plus they offer “oversized” products which fit even better. Happy to say I was not disappointed when my order arrived - I’ve been living in them ever since and have just placed a second order as I love it all so much. Now patiently waiting for a restock or new drop so I can grab some more! 100% recommend, now my new favourite clothing brand - well worth the money, great quality and so comfortable.

They charge restocking fees on returns, hidden in terms and conditions!

Two orders placed with this company for Christmas presents for my son. After placing, I read the plethora of negative reviews and thought maybe we'd made a mistake? Happy to report 304, anticipating delays in supply, kept us informed and switched all their deliveries to Fedex next day to ensure the goods arrived in time for Xmas. One arrived quickly, the other went into "delay status" at a Fedex hub in Luton (no fault of 304). A quick chat with Fedex support and the goods were released and delivered on Friday the 23rd. Quality of the T Shirts was good & my son is very happy. Knowing the supply chains have all been impacted by global events and subsequently local strikes, we need a little faith and give these guys a break. They communicated throughout the process and tried their best to be helpful, including a sorry and discount for delays.

I’d say 70% of my wardrobe is 304 - the quality and fit is perfect for me. Highly recommended

Ordered some items nearly two weeks ago still not received…..customer services originally just fobbing me off with Royal Mail postal strikes etc….then have cheek to send an unrelated email to say if I place an order with them now I’ll get my order before Christmas as they use FedEx 😂 now customer services are ignoring me. Avoid at all costs wish I had read these reviews first, don’t waste your time or money!

Having ordered from 304 clothing i had a slight issue to which through an email was rectified very quick, great customer service, the items were of good quality and delivery was quick

First time website used, ordered pajama bottoms which were very poor quality, tried to return and have been told we are not entitled to have to a refund only a credit note. Not according to Martin Lewis..You've MORE rights buying online (or by telephone/catalogue) due to the Consumer Contracts Regulations. These give a legal right of 14 days to cancel the order after receiving it, and a further 14 days to send most goods back for a full refund (including outward delivery costs), even if there's no fault. // We will be contacting our credit card company to obtain a refund. First and last time I will ever order from this company, my advice to you avoid, avoid,avoid.