I purchased the "Hero Collection "The Wizard" poncho. This thing is absolutely fabulous. i love the colours so much. I am 5ft 7, and purchased the S/M size, oversized on me, so really glad I didn't si... See more
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See what reviewers are saying
I ordered my 365-dry rain poncho to Ukraine. It arrived on time and I LOVE wearing it. This is not like any other rain poncho out there, it is super durable and has many details such as velcro strips,... See more
Company replied
I requested to pick up my order so I could receive it in time for an upcoming trip, not realizing that the stock ships to Bali from Europe. The customer service was so communicative, replying emails... See more
I believe that the rain ponchos are of excellent quality. However, it's been more than a month since I made the order on their website, but i never got the package, and the company didn't refund me fo... See more
Company details
- Clothing Shop
- Clothes and fabric manufacturer
- Clothing wholesaler
- Fashion designer
- Outdoor clothing and equipment shop
Written by the company
Sustainable Technical Rainwear Since 2015
Contact info
41 Takeling, 3891EE, Zeewolde, Netherlands
- 07525751514
- info@365-dry.com
- 365-dry.com
Never received the product or a refund…
Never received the product or a refund and no one is replying to emails.
3 April 2022
Unprompted review
Reply from 365-dry.com
Hi Fran, we are sorry to hear you have had these issues. We ship every order made and when orders have not arrived with the customer issued full refunds. If you have not received your product or a refund please send us an email.
I didn't receive my order
I didn't receive my order, and have not received replies to my email or Facebook message to follow up. It's too bad! It looked like a cool poncho and I would have enjoyed using it.
20 December 2021
Reply from 365-dry.com
Hi Erin, if you would like to reach out to us the best way to do so is by email to info@365-dry.com
We are sorry to hear you did not have a good experience, has this since been resolved?
Reply from 365-dry.com
Thanks for the love!
Lack of communication with shipping…
Lack of communication with shipping problems and after a month never received the product. Only positive was that the payment was refunded promptly.
5 November 2021
Reply from 365-dry.com
Hi Amanda, we are sorry to hear you had a negative experience, although we are not in control of issues that occur during shipment we have refunded you in full and hope you will consider removing your review as we truly do our best to ensure fair treatment of all our customers.
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