365 Finance Reviews 

1,146
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 316 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and outstanding customer service, highlighting how exceptionally helpful and professional representatives are during every single step of the journey. Consumers also emphasize the impressive speed and efficiency of the entire application process, noting that business funds are frequently approved and released rapidly within a day. However, some customers also noted serious challenges regarding internal communication and occasional difficulties in receiving timely responses to their urgent queries. A few reviewers experienced frustrating delays and felt that different team members provided contradictory information regarding their financial cases.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and responsive throughout the funding... See more

Service

Reviewers mention positive feedback about service, frequently highlighting exceptional support and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting prompt, courteous, and... See more

User experience

Clients share positive opinions on user experience, highlighting an efficient, transparent, and hassle-free... See more

Response time

People report positive experiences with response time, highlighting prompt, courteous, and exceptionally fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"Flutra is amazing! I've been with 365 for seven years, since 2019, and they've been instrumental in supporting all my businesses. Whenever we've needed funding, they've been there - we've grown f... See more

Rated 5 out of 5 stars

The ease and speed of application is unmatched. As a small business owner it's really important to be able to access small loans from time to time for cash flow and operations. Having dealt with a num... See more

Rated 5 out of 5 stars

Great company always there when you need them, hassle free and on top of it all get somebody like Flutra Islami who is extremely polite and makes life easy well done to 365 for having her as part of... See more

Company replied

Rated 5 out of 5 stars

The experience from start to finish of our loan was smooth and streamlined thanks to Daiana. She was on the ball and kept us updated. To be honest if it wasn't for her we would have gone with an... See more


Company details

  1. Non-bank financial service

Written by the company

Apply today and get approved within 24 hours. Repayments are flexible and based on your card sales. Our business cash advances are, fast, flexible and hassle free.

About 365 Business Finance

Written by the company

365 Business Finance - Capital for growing businesses
Our fast and simple business cash advances, are a great way to raise between £5,000 to £200,000 for your business today.

Our mission

A flexible alternative to bank loans

We pride ourselves on offering a better, more flexible alternative to bank loans. Our business cash advances come with no admin fees, hidden extras or APR's (Just one simple all-inclusive cost)

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,146)

312 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The service was terrible

The service was terrible. We definitely won’t be using it again. None of the staff provide clear or accurate information; everyone says something different. In particular, all gave us completely different and conflicting information. The whole experience was confusing, frustrating, and extremely unprofessional.

21 August 2026
Unprompted review
365 Finance logo

Reply from 365 Finance

We're sorry to hear that your experience with 365 Finance left you feeling frustrated and disappointed.

Providing clear and consistent information is incredibly important to us, so we're genuinely sorry that you received conflicting advice from different members of our team. That's not the level of service we aim to provide, and we appreciate you taking the time to highlight it.

We'd welcome the opportunity to look into what happened and better understand where we fell short. If you're willing, please contact us directly at info@365finance.co.uk with your business name and the details of your experience so we can investigate this further.

Thank you for your feedback.

The 365 Finance Team

Rated 5 out of 5 stars

I recently used 365 business finance…

I recently used 365 business finance company and had a amazing experience from start to finish.Jake was very helpful throughout the whole process. jake explained everything clearly and got answers quickly, and the funds were in my account much faster than I expected. i would highly recommend 365 business finance company.Especially jake .
Its a great choice.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

I've used 365 Business Finance for a…

I've used 365 Business Finance for a few years now, and the service has always been first class.
My account manager, Flutra Islami, has always made the process smooth and easy from start to finish.
Her Knowledge and experience have helped with this process and allowed me to grow my business year after year.
Thanks Flutra

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from 365 Finance

Excellent service from 365 Finance. This is my second time using them, and once again the experience has been excellent. A special thanks to Daiana for being professional, responsive, and making the funding process quick and straightforward. I secured my funding smoothly and would highly recommend 365 Finance to any business looking for fast and reliable funding.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with 365…

I had a great experience with 365 Finance from start to finish. The process was straightforward, communication was clear, and everything was handled professionally.

A special thank you to Daniel, who was incredibly helpful throughout the process. He took the time to answer my questions, kept me updated every step of the way, and made the whole experience smooth and stress-free. His excellent customer service made a real difference.

I would definitely recommend 365 Finance to anyone looking for business finance.

Thank you, Daniel, and the 365 Finance team.

— Nargis

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Daniel Tran is absolutely fantastic

Daniel Tran is absolutely fantastic. He is professional, approachable, and friendly, making the whole experience stress-free. He keeps you updated throughout every stage of the transaction, explains each step of the process clearly, and is always available to answer any questions or offer support.

His communication and customer service are outstanding, and he consistently goes above and beyond. I wouldn’t hesitate to recommend Daniel to anyone looking for a reliable, knowledgeable, and dedicated professional. He provides a brilliant service every single time.

29 July 2026
Unprompted review

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