365partybags Reviews 21

TrustScore 3.5 out of 5

3.6

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Company details

  1. Toy shop
  2. Party shop

Information provided by various external sources

We make great value themed and bespoke party bags for soft play centres, leisure centres, restaurants, and trampoline parks.


Contact info

3.6

Average

TrustScore 3.5 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Really quite terrible company when it…

Really quite terrible company when it comes to customer service.
I placed the order on a Monday, come Friday, received no updates. Called to check the order status, turns out the order has not been dispatched because a part of the order is not in stock. No communication from the company to notify me, or check whether I am happy to wait for items to come back in stock. I have ordered a large number of balloons and ribbons to go with them, along with other party decorations. Part of the order had to be cancelled (due to items being our of stock) and the remaining part will now arrive after my children's birthday. Very very disappointed. Especially frustrating, as I know I have ordered with enough time for things to get to me.

17 April 2020
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Even do bespoke packaging for your company. very pleased wit the results. Definitely 5 stars

29 October 2019
Unprompted review
Rated 5 out of 5 stars

Good quality at a great price

I run a kids soft play centre, and we always get our party bags from 365PartyBags. They are good quality at a great price, and they deliver very quickly. Won't go anywhere else!

19 March 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic service and great products

Fantastic service and great products. We have used 365 for a few years now, and have always been very satisfied with the whole operation from ordering to delivery. We would highly recommend their services to any one looking for a new reliable supplier.

7 February 2019
Unprompted review
Rated 5 out of 5 stars

Lovely Bags

We have been using 365 Party Bags for a couple of years now. Good variety of bags and contents. Never an issue with delivery times and always happy to help. Elaine is lovely she goes above and beyond for her customers.

7 February 2019
Unprompted review
Rated 1 out of 5 stars

The bags are later than specified and…

The bags are later than specified and will miss the party. I am out of pocket considerably to buy a new version at the last minute. This has been very inconvenient. I had no reply to my previous email. Terrible service

11 January 2019
Unprompted review
365partybags logo

Reply from 365partybags

Thank you for the review. We're obvioulsy upset that the delivery service did not meet you expectations. We have issued you with a full refund, so that you're not out of pocket. We understand that getting the right party bags on time is essential. We hope you had a lovely party and please accept our apologies. We've also now updated our website to show delivery times and costs more accurately. Yours Sincerely - 365PartyBags.

Rated 5 out of 5 stars

Fantastic Personalised Party Bags

We changed our party bags around a year ago and start dealing with 365partybags and it's the best change we've made! Our bags are completely personalised, they bend over backwards for us to have the design we want and also offer to change our design regularly. The contents of the bag is perfect for our party children, and they are an amazing marketing opportunity. The company have been so easy to deal with, and we look forward to many more years working with them!

9 January 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommended by Puddletown Pirates

I can highly recommend 365 Party bags. Previously I made my own party bags which was not only time consuming but also more expensive. The choice is varied including seasonal options for my themed events and all items are good quality. The staff are friendly, helpful and incredibly efficient and my orders always arrive promptly. I really can't praise them enough for their fantastic service!

20 November 2018
Unprompted review
Rated 5 out of 5 stars

Great staff and efficient service

Started using 365 Party bags recently after searching for someone to supply us for over a year. I must say the service and quality of product from design right through to delivery was first class.
Really helpful and efficient people and fast to respond to any issues or questions .
I would highly recommend this company.

26 January 2018
Unprompted review
365partybags logo

Reply from 365partybags

Hi Fun Junction - We really appreciate your great review. You are fantastic company to work with and we've really enjoyed delivering this product for you.

Rated 5 out of 5 stars

Excellent service and great products

Excellent service and great products
Would recommend

27 December 2017
Unprompted review
365partybags logo

Reply from 365partybags

Hi Natalie - Thank you for your kind words. We do our best on service and look forward to lots more business together.

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