TRUST is a big thing with any device put into a shop for repairs. My niece recently had her iPhone repaired for a damaged screen. After paying for the repairs and collection. It was when she was home... See more
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See what reviewers are saying
Our recent problem was completely fixed by the EXCELLENT technician ! Faced with a not ideal ground situation he isolated then fixed the problem determinedly and effectively. He put... See more
Company replied
Really great customer service, super friendly, awesome communication. They kept in touch and updated me with everything happening. Also purchased a laptop from their store, had no problems with it and... See more
Company replied
Great service. Needed two devices for our teenagers but couldnt afford new ones. Found two refurbished Macbook Airs at 3C Tech. Was a bit nervous about buying them online and sight unseen from a compa... See more
Contact info
1 High Brook Drive East Tamaki Auckland | 23 Royal Arcade Timaru | 149 Thames St Oamau | 177 Burnett St Ashburton, 2013 |7910, Auckland | Timaru | Oamaru | Ashburton, New Zealand
- 0800 50 60 55
- contact@3cnz.co.nz
- 3cnz.co.nz
You should know
3.7
Average
290 reviews
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Excellent
Excellent, company to deal with, Chromebook in superb condition, arrived quickly, daughter very happy. Thanks would definitely buy from you guys again.
28 December 2021
Fast shipping and great price
Fast shipping and great price. Product was exactly what I was looking for and per the stated condition
26 December 2021
Awesome communication
Awesome communication , ordered online was easy as. Thanks for the fast replies.
25 December 2021
Bought an IPad 10.2 2021
Bought an IPad 10.2 2021.
Happy with the product. Good service and friendly. Just don't use Genoapay, their fees are expensive.
22 December 2021
They have given me a broken screen…
They have given me a broken screen guard without noticing, agreed to replace but it could have saved me a round-trip if they have taken care.
Everything else is very good. Communication, information and product.
21 December 2021
Very good customer service
21 December 2021
Unprompted review
Great service Thanks
20 December 2021
Quick delivery
Quick delivery, helpful staff, phone looks great happy with my purchase.
19 December 2021
I purchase the HP laptop 💻 and I had…
I purchase the HP laptop 💻 and I had the very good customer service experience from the guy which had to deal with a very good back up service after I bought I had a small issue with the product and he looked after very well so I highly recommend to anyone who wants to buy from 3 Tech regards Bobby
15 December 2021
Amazing Service
Amazing service. Awesome communication.
Goods received in a timely manner.
Highly recommend
14 December 2021
awesome service
Great prompt service and was kept informed throughout the process with the repair of my phone. I have no hesitation to recommend them to others
13 December 2021
Both lap tops I brought are faulty in…
Both lap tops I brought are faulty in one way or another
12 December 2021
Reply from 3C Tech
Hi Jadah George,
In a good faith and trusting customer we sell goods. The two laptops after a good use you claiming a physical damage of broken keys and broken charging port to cover under warranty and complaining its a fault from our side which is not fair.
When you buy a new unit from Apple or HP or any supplier whether its a new or ex-lease if unit is physcially damaged it it comes under insurance claims and not under manufacture warranty.
In a good faith and trusting customers every busienss sell goods to customers, we did special price for our local community of Ashburton discounting $100 on laptops ( the same laptop we supplied over 100 units to schools and all over NZ with not a sigle issue) and its not fair from you side blaming us for a physical damage.
We are more than happy to write a a damage report for insurane claim as its a case of genuine accidenal damage while using and help our customer what ever possible way with our services.
I hope you review your comments and share correct and truthfull infromation which happened with your devices.
Wish you a good day and Merry Christmas.
Team at 3C Tech
Excellent service
12 December 2021
Very happy with my purchase great…
Very happy with my purchase great and friendly service highly recommended
9 December 2021
PC worse off now than when I brought it in
Brought my desktop pc in to 3C in Timaru because the pc was randomly shutting down. I was told the assessment would take 3-4 days and after 7 business days I phoned to ask for an update. All I received over the phone was a quick comment that they were still looking at it and so I asked for a call back when they were done. Fast forward 3 more days and no call or update so I went into the store only to be told that they needed one more day and then I could pick the PC up. Went in the next day only to find that my PC was worse off then it was when I brought it in for assessment. My PC no longer boots up at all.
Poor service. Poor communication. $78 for someone to make my PC worse than it was when I brought it in! I do NOT recommend 3C in Timaru.
9 December 2021
Reply from 3C Tech
Micheal
With all due respect the information you wrote is false and not true. Technician before invoicing your job took permission from the management to invoice only for $79 as they clocked more than 4 hours for your job in time sheet.
Your system came to us with random shut down issue and it took time to isolate as we needed to disassemble many parts one by one to do the tests. We have strict turn around time of 1-2 days on any jobs and it took more time on your job as we tried multiple times to find the solution to give you correct fault code and solution.
After finding fault and solution to fix the issue we offered replacement graphics card which you refused.
It’s your local town wee company, we expect support for hard work and our sincere honest effort. If you cannot appreciate honest work we did on your job that’s fine but at least don’t spread wrong information.
Have a happy Christmas and safe holidays,
Thanks
Kind regards,
Team Timaru
3C Tech
Great service.
7 December 2021
Great customer service
I received my refurbished MacBook very quickly which I was so impressed with . All correspondence via email was also excellent and I was given assistance via a phone call with a query I had as well . All fantastic customer service . My only small disappointment was the condition that I received the MacBook in . I had anticipated it would have been cleaned before being sent ,seeing it was a used item , which it didn’t appear to have been , so I needed to wipe the surface of the screen , keyboard and power cord considerably to have it presentable as a gift for my son for school next year .
But overall , the customer service was really great , so well done keep up the good work !👏😊
7 December 2021
Excellent Service
After having issues with items ordered but not in stock they were very helpful in suppling alternatives - excellent communication through the process as well.
Recommend for sure.
Thanks.
5 December 2021
Awesome service from Dan very fast…
Awesome service from Dan very fast postage too and I scored a awesome deal with 2 ipads and a laptop for a very cheap price and my girls love there ipads and I love my new lappy thank you so much Dan and the team
4 December 2021
After my iphone camera been repaired
After my iphone camera been repaired, my ios won’t update.
3 December 2021
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