3 Flow Drainage Reviews 

524
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the rapid response times and efficient service when dealing with unexpected drainage emergencies. Many people note that engineers arrive promptly within the specified window and resolve blockages swiftly. People often highlight the helpful and friendly staff who explain the entire repair process clearly from start to finish. Consumers also appreciate how professional the team is, ensuring that work areas are left completely neat and tidy. Reviewers note that reliable solutions are delivered quickly, making stressful household situations much easier to manage. Individuals consistently recommend these services for their exceptional quality and trustworthy approach.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast response times and prompt... See more

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable when dealing with urgent... See more

Price

Reviewers express widespread satisfaction with the price, highlighting fast and affordable services.... See more

Response time

Clients share positive opinions on response time, noting that reviewers experienced fast and prompt arrivals... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really happy with their service tonight. From calling after 1700 and speaking to Vic, Darren was soon in touch to let me know his ETA and was on site within the hour. Darren explained what he was d... See more

Rated 5 out of 5 stars

We had a large blockage due to limescale . Scott and Max were quick friendly helpful and explained everything that was going on. With their extensive and knowledge they were able to clear our blockage... See more

Rated 5 out of 5 stars

On my doorstep within the hour. Daren found the source of my blockage which was causing my sink to back up. It was a blocked pipe outside of my property so manhole cover was lifted. Camera & pressure... See more

Rated 5 out of 5 stars

Fantastic service from initial phone call to updated ETA’s to arrival at our home. Darren quickly identified the cause of the blockage and swiftly resolved the issue. Highly recommend.


Company details

  1. Drainage Service
  2. Sewage disposal service

Information provided by various external sources

Contact 3 Flow Drainage For All Of Your Drainage Needs, From Clearing & Cleaning Blocked Drains, To CCTV Surveys & Descaling. Rochester - Kent


Contact info

4.8

Excellent

TrustScore 5 out of 5

524 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.8

All reviews

(524)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

Couldn’t thank these guys enough

Couldn’t thank these guys enough, honestly made our drain problem on site stress free as we thought that our problem was going to be a massive brain ache. Also was out very quick and prompt!
Done an amazing job.

27 February 2024
Unprompted review
Rated 5 out of 5 stars

Blocked stack

Vic came on a call out the same morning after I had reported blockages in the building stack and waste coming up my bath and toilet. He was really helpful and very quick and resolving the issue and in advising the best way to clean, manage and keep an eye on issues in the future. I’m very grateful for his help yesterday!

22 February 2024
Unprompted review
Rated 3 out of 5 stars

Vic came out to us within 15 minutes of…

Vic came out to us within 15 minutes of the phone call (at gone 11pm) and sorted the blocked soil stack (toilet overflowing everytime any toilet in the house was flushed and/or taps/shower in bathrooms used)within 30 minutes. Did a good job. BUT the reason for the three star review was the cost of the job which I feel was on the expensive side (£150 plus VAT for camera to check the problem at the outset and £450 plus VAT to descale and clear blockage) seems very expensive to me - even accounting for late night emergency call out.

Vic was a very nice bloke and got the job done, but at an expensive price.

20 February 2024
Unprompted review
Rated 5 out of 5 stars

I contacted my insurance company with a…

I contacted my insurance company with a blocked drain problem, they contract the work out to 3 Flow Drainage, within 2 hrs I had a guy called Scott come out to me who sorted the problem out
I have never had a company so efficient, Scott was very polite & friendly & explained where the problem was .I would throughly recommend this company

15 February 2024
Unprompted review
Rated 3 out of 5 stars

Quick response nice guy but a little expensive

The only improvement needed with my experience of this company is in the price charged for a relatively straightforward job. £500 to unblock a pipe seems to me to be excessive.
Prompt response and on site within a couple of hours, Scott was a nice guy and offered sound advice to avoid future problems.
With hindsight I should have requested an idea of the likely price to unblock the pipe before they visited. Would probably have shopped around ( which I didn’t ) as the problem wasn’t one that demanded instant attention.
Job well done, Scott is a nice guy but an expensive experience.

31 January 2024
Unprompted review
Rated 5 out of 5 stars

amazing standard

amazing standard. organised and came, sorted issue and left.
from start to finish, was a top class service.
thank you guys. David, Gravesend .

29 January 2024
Unprompted review
Rated 5 out of 5 stars

Just sent a request to these guys

Just sent a request to these guys, I thought I would get a call tomorrow to arrange, called me back within a minute of sending the request. All booked in. Thanks for such amazing service

14 January 2024
Unprompted review
Rated 5 out of 5 stars

Vics team came out to descale and…

Vics team came out to descale and reline our drains plus fitted 2 eat stoppers. Came same day within 1 hours of initial phone call. Completed the work the next day. Very efficient and professional.

4 January 2024
Unprompted review

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