First stage ok, very helpful. Second stage downloading result etc not so easy so tel help desk who helped by my sending photo be email Overall very helpful throughout the whole process
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See what reviewers are saying
Great customer service. We had orginial purchased some fit to fly tests in Feb when travelling to France, however the regulations changed and we no longer required them. Our current trip to USA meant... See more
Was able to quickly and easily contact prior to ordering the tests to confirm they were suitable for my travel needs and could perform the tests from abroad for our return flights. Tests were delivere... See more
I visited the UK as my father passed away, so had little time to organise my travel plans. The rules for getting back home to New Zealand are quite strict. I did a google search and found 3SIXtestin... See more
Company details
Written by the company
We are a UK healthcare company with one vision: to simplify healthcare. This is driven by our belief that navigating healthcare can be unnecessarily complex. Right now, we are focused on supporting the biggest healthcare challenge faced by our society: COVID-19. We continue to deliver access to reliable testing through our travel testing site www.3SIXtesting.co.uk, as well as our range of bespoke tailored mass testing services used by corporate clients.
Contact info
Capital Tower Business Centre, CF10 3AG, Cardiff, United Kingdom
- 0330 133 4208
- info@3SIXhealth.co.uk
- 3sixtesting.co.uk
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The Driver was on time & VERY PLEASANT…
The Driver was on time & VERY PLEASANT & HELPFUL
16 December 2022
Very Quick and easy process
Very Quick and easy process - even with the difficulties with our web cam Tasha was very understanding and patient Thank you
1 July 2022
Seamless service
24 June 2022
Very straightforward including receipt…
Very straightforward including receipt of certificate within twenty minutes.
22 June 2022
Had an issue with the hotels Wi Fi…
Had an issue with the hotels Wi Fi connection and maybe a bit of PICNIC but did get through the issues and completed the tests. As this was going on I got an Email and a text from the support team offering assistance which was great. Thanks you Natalia and Tracy.
18 June 2022
Technical issues
The person on the other end I think had some major technical difficulties and even though my end had video and my mic showed it was working, they couldn't hear me
13 June 2022
Reply from 3SIXtesting.co.uk
Thank you for taking the time to leave a review.
We are sorry to hear of your technical difficulties, but are pleased to see the supervision was successfully conducted with one of our friendly supervisors.
We do hope your overall experience with us was positive. Having looked into your account it shows your order was promptly delivered and that your certificate was issued to you within 10 minutes of your result upload. Although you did not contact our customer service team, they are on hand 7 days a week via phone and email to assist all customers.
We are sorry you felt you received a three star service and do hope you would be willing to reconsider this.
Thank you for choosing 3SIXtesting.co.uk for your travel testing requirements.
Very quick and efficient
Very quick and efficient. Great team of people to help and professional, friendly service
12 June 2022
Customer service was great talking to…
Customer service was great talking to us on phone to sort out how to send results.
11 June 2022
Very great service and communication if…
Very great service and communication if any questions was answered very good by Tracy !
5 June 2022
Excellent service.
Excellent service.
Step by step guidance very helpful..
Got the certificate within 25 mins.
5 June 2022
Supervised LFT
Super communication answering qns etc. Supervised session went very well. Hardly any waiting time, very clear & concise instructions at the session, documents received very quickly.
Will use again
4 June 2022
Very easy and delivered on time
4 June 2022
Hard to understand what to do
Hard to understand what to do, when we have never done it before....took a few goes and a call from our travel agent to get us sorted...
Once you know, it's easy...
4 June 2022
It was easy and fas results back in…
It was easy and fas results back in under 1hr at peak time highly recomend
3 June 2022
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