48 Mobile Reviews 

1,077
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 641 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent value for money, often highlighting the affordable prices and unlimited plans that save them significant amounts compared to other providers. Many users report reliable network coverage and service within Ireland, finding it works well for their daily needs without issues. However, some customers also noted significant problems with roaming and international service, experiencing poor or non-existent coverage when traveling abroad. Additionally, a portion of people were dissatisfied with customer service, citing frustrations with chat-only support, difficulty resolving issues, and slow responses. A few others mentioned occasional poor signal or slow internet speeds even within Ireland.

What people talk about most

Service

Reviewers mention ambiguous feedback about service, with many customers expressing satisfaction, particularly... See more

Price

Reviewers highlight positive aspects of price, with many praising the keen and affordable rates, often... See more

Value for money

Consumers express high satisfaction with the value for money, often highlighting that they receive ample... See more

User experience

People report ambiguous experiences with user experience, with many finding the app easy to use, providing... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with some reporting good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I can't give you 5 stars because when going to other countries it is very complicated to reconect,and internet really bad. Specialy in Northern Ireland!!! You have to do something about it. I do have... See more

Company replied

Rated 4 out of 5 stars

I have been with 48 for about 5 years. Generally no problems and grate to have real unlimited data. Only issue I had was where I live the signal strength died and using the internet was very hit and... See more

Company replied

Rated 5 out of 5 stars

48mobile, is an excellent network, never lose signal not even when in a&e as most networks do. Great value for your money, I'm on the 12.99euro plan and I never run out of credit, even great for stre... See more

Company replied

Rated 5 out of 5 stars

My wife and I have been 48 customers for a few years now and are very happy with the service provided, have never had any problems whatsoever, €12.99 per month for unlimited calls texts and 5G mobile... See more

Company replied


Company details

  1. Telecommunications service provider
  2. Internet provider
  3. Internet Service Provider
  4. Mobile network operator
  5. Phone and internet services

About 48 Mobile

Written by the company

At 48, we're all about giving customers serious data without the serious price tag. We deliver unbeatable value with plans that offer the same benefits as other networks, without locking you into long contracts or hiking the price every year.

For just €12.99 a month, our customers enjoy unlimited 5G data, 5,000 minutes, and 5,000 texts. Whether you're streaming, gaming, or just browsing, you’ll get fast, reliable 4G and 5G speeds across the country, powered by Three’s trusted nationwide network.

We’re 100% commitment-free. No long-term contracts, no hidden fees, just flexible, month-to-month plans designed to put you in control. Recognised for our award-winning, low-cost mobile plans, we even let new customers try us out with 1GB of free data before they buy.

Rewarding Our Customers

We go beyond great value by rewarding our customers, too. When you refer a friend to 48, both you and your friend receive bonus credit to cover a full month’s plan, plus a €10 voucher from one of our reward partners.

100% Online, 100% Hassle-Free

At 48, we’re fully online, so you can skip the queues and get help quickly and easily. Our helpful community is packed with useful articles and videos, and if you need more support, our web team is available every day, 9am to 9pm Monday to Friday, and 9am to 8pm on weekends.

Contact info

  • 28/29 Sir John Rogerson’s Quay, Dublin 2, Dublin, Ireland

  • 48.ie

4.1

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.1

All reviews

(1,077)

641 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent value and great service

I’ve been using 48 Mobile and everything works perfectly. Great coverage, very affordable plans, and a smooth experience overall. Highly recommended!

19 May 2026
48 Mobile logo

Reply from 48 Mobile

Hi Mariusz, Thank you for your wonderful review. We’re delighted to hear that you’re enjoying reliable coverage, affordable plans, and a smooth overall experience with 48. Your recommendation means a great deal to us.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Reliable

Easy to use and never had issues with 48.

18 May 2026
48 Mobile logo

Reply from 48 Mobile

Hi Nurudeen, Thank you for your review. We’re delighted to hear that 48 has been easy to use and trouble‑free for you. We really appreciate your support.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Extremely perfect

The company is doing great

19 May 2026
48 Mobile logo

Reply from 48 Mobile

Hi Pius, Thank you for your kind feedback. We’re delighted to hear you feel the company is doing great. Your support is truly appreciated.

Regards,
48 Mobile Team

Rated 4 out of 5 stars

Good price

Good price. 5g data is slow sometimes. Roaming is cumbersome.

19 May 2026
48 Mobile logo

Reply from 48 Mobile

Hi Andras, Thank you for your review. We’re glad you’re finding good value with our service. We’re sorry to hear about the slow 5G speeds and the difficulties with roaming.

Please feel free to reach out to our support team at, https://48.ie/contact-us so we can resolve this for you as quickly as possible. Our team is available Monday to Friday from 9 AM to 9 PM, and on weekends and bank holidays from 9 AM to 8 PM.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Excellent service

Excellent service. I have been with 48 for 5 years. No regrets

19 May 2026
48 Mobile logo

Reply from 48 Mobile

Hi, Shaharyar, Thank you for your review. We’re pleased to hear you’ve been satisfied with 48 over the past five years. Your continued trust means a great deal to us. If you need any support, we’re here to help.

Regards,
48 Mobile Team

Rated 2 out of 5 stars

Loads of credit, unable to get plan

Loads of credit, can't buy my plan

17 May 2026
Unprompted review
48 Mobile logo

Reply from 48 Mobile

Hi There, Thank you for your feedback. We’re sorry to hear you’re experiencing difficulties using your credit to purchase your plan. This isn’t the experience we want for our valued customers.

If you haven’t already, please reach out to our care team at https://48.ie/contact-us so we can resolve this for you as quickly as possible. Our team is available Monday to Friday from 9 AM to 9 PM, and on weekends and bank holidays from 9 AM to 8 PM.

Regards,
48 Mobile Team

Rated 1 out of 5 stars

Works well for while

Works well for while, but then it's a nightmare. Customer service will just beat around the bush, particularly when you face issues with the roaming. Not ideal.

21 April 2026
Unprompted review
48 Mobile logo

Reply from 48 Mobile

Hi Isobel, We're really sorry to hear about the difficulties you experienced, especially with roaming, and we never want our customers to feel they’re being passed around or left without clear answers. If you’re open to it, we’d really appreciate another chance to look into what went wrong and resolve this properly for you.

Please reach out to our care team via https://48.ie/contact-us so we can investigate the roaming issue and make things right. Our team is available Monday to Friday from 9 AM to 9 PM, and on weekends and bank holidays from 9 AM to 8 PM.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Have all three family accounts with 48

Have all three family accounts with 48. Excellent coverage. No issues. Highly recommend.

1 April 2026
48 Mobile logo

Reply from 48 Mobile

Hi Maria, Thank you so much for the fantastic review! We're delighted to hear all three family accounts are working perfectly and that you're enjoying the coverage. We truly appreciate your recommendation.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Good company

Good company, good price! They have improved their roaming abroad. 👍😊

21 April 2026
48 Mobile logo

Reply from 48 Mobile

Hi Aurea, Thank you so much for your kind words. We’re delighted to hear you’re happy with both our prices and the improvements to our roaming service. Your support means a lot to us, and we’ll keep working hard to give you the best experience possible.

Regards,
48 Mobile Team

Rated 4 out of 5 stars

I loved being a 48 customer

I loved being a 48 customer, I really didn't want to change provider but had to since my new phone only takes e-sims.

17 April 2026
48 Mobile logo

Reply from 48 Mobile

Hi Adriana, Thank you so much for the kind words we’re genuinely delighted to hear you loved being a 48 customer. We completely understand the move to eSIM only devices, and we’re sorry we couldn’t support that for you at the time.

Your feedback is really valuable to us, and we hope we’ll have the chance to welcome you back in the future if your needs change.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Amazing services

Amazing services

15 April 2026
48 Mobile logo

Reply from 48 Mobile

Hi Yogesh, Thank you for the great review. We’re glad our service met your expectations and appreciate you taking the time to share your experience.

Regards,
48 Mobile Team

Rated 3 out of 5 stars

I’ve been with 48 a good few years now…

I’ve been with 48 a good few years now . Never had a problem . Only thing I don’t like is that if you go to any other country you can’t make a call or use your internet . Plus there is no number for you to contact 48 to resolve a problem . Other members of my household have changed over to other net works because of this . I’ll probably change over myself eventually as this is a problem when travelling. I would never think to change as the price at 1299 is great and wouldn’t get it off any other network for this price. But there no contact number to talk to a agent or no usage outside of Ireland

15 April 2026
48 Mobile logo

Reply from 48 Mobile

Hi Tracey, Thank you so much for taking the time to share your experience, and for being with us for so many years. We’re genuinely delighted to hear that you’ve been happy with the service and value we provide.

As 48 Mobile is a fully digital service, we don’t currently offer phone-based support. That said, we’re always working to improve, and feedback like yours plays an important role in shaping future updates.

To enhance roaming and overall network performance in Ireland, we introduced a new 48 SIM in 2024. If you’re using a SIM from before 2024, we recommend upgrading to ensure you’re getting the best possible experience. You can find more information here: https://community.48.ie/t5/The-Knowledge-Base/Do-You-Need-a-New-SIM/ta-p/8487.

If you’d prefer direct assistance, our care team is available at https://48.ie/contact-us. They’re online Monday to Friday from 9 AM to 9 PM, and on weekends and bank holidays from 9 AM to 8 PM.

Thanks again for your loyalty and for sharing your review.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Reliable

Reliable, great coverage. Simple to interact with.

14 April 2026
48 Mobile logo

Reply from 48 Mobile

Hi New, Thank you so much for your review. We’re delighted to hear you found our service reliable and easy to use. Providing great coverage and a smooth experience is exactly what we aim for.

Regards,
48 Mobile Team

Rated 2 out of 5 stars

There is absolutely no signal in my…

There is absolutely no signal in my house in country limerick

14 April 2026
48 Mobile logo

Reply from 48 Mobile

Hi Gerard, Thank you for your review. We’re sorry to hear that you’re experiencing no signal at your home in County Limerick. Coverage can vary depending on location, and we’d really like to look into this further for you.

Please reach out to our care team via https://48.ie/contact-us with your account details so we can check your coverage and explore the best possible solution. Our team is available Monday to Friday from 9 AM to 9 PM, and on weekends and bank holidays from 9 AM to 8 PM.

We’re here to help and appreciate you bringing this to our attention.

Regards,
48 Mobile Team

Rated 1 out of 5 stars

I have tried to send an email to the…

I have tried to send an email to the address that was given, but it has failed to deliver, and yes I've checked spelling

12 April 2026
Unprompted review
48 Mobile logo

Reply from 48 Mobile

Hi Dorothy, Thank you for your review. We’re really sorry to hear that your email didn’t reach us. To make sure we can assist you as quickly as possible, please get in touch with our care team through https://48.ie/contact-us and include your account details along with any issues or concerns you’re experiencing. Our care team is available Monday to Friday from 9 AM to 9 PM, and on weekends and bank holidays from 9 AM to 8 PM. We’ll be happy to help.

Regards,
48 Mobile Team

Rated 3 out of 5 stars

The sim card keeps refreshing/not…

The sim card keeps refreshing/not working and it is not straightforward to have roaming in the EU.

9 April 2026
48 Mobile logo

Reply from 48 Mobile

Hi Alexandra, Thanks for your review. I’m sorry to hear your SIM hasn’t been working properly and that EU roaming felt complicated. This isn’t the experience we aim to deliver.

We’d really like to look into this for you, please reach out to our care team at https://48.ie/contact-us with your account details so we can investigate the issue and resolve it as quickly as possible. They're available Monday to Friday from 9 AM to 9 PM, and on weekends and bank holidays from 9 AM to 8 PM.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Good coverage and free unlimited data

Good coverage

11 April 2026
48 Mobile logo

Reply from 48 Mobile

Hi Kathleen, Thanks for your review. We’re really glad to hear you’re getting good coverage with 48 Mobile. If you ever need support or have feedback to share, we’re always here to help.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Best value and coverage

You can't get better value than 48 Mobile. All my calls and data are covered every month with great coverage no matter where I am. We have 5 mobiles in our house using 48 Mobile for the price of one monthly contract rate with any of the other providers. The beauty is also that I am not tied to a contract. You just pay each month (I have 'Auto-Renew' on) or not. You decide.

10 April 2026
48 Mobile logo

Reply from 48 Mobile

Hi Fifi, Thanks so much for sharing this fantastic feedback. It’s great to hear that 48 Mobile is delivering the value, coverage, and flexibility you need especially for a household with five mobiles. Knowing that our no‑contract approach and Auto‑Renew work well for you really means a lot to us.

We appreciate you being part of the 48 community and are always here if you need anything.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

48 Mobile is an excellent network

48 Mobile is an excellent network, I have been a member for 5 years and I have never had a single issue with my service, I highly recommend 48 mobile.

10 April 2025
48 Mobile logo

Reply from 48 Mobile

Hi Joan, Thanks so much for your review. We’re delighted to hear you’ve enjoyed five years with us and had a smooth experience throughout. Your recommendation means a lot. We’re always here if you need anything.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

good services

5 February 2026
48 Mobile logo

Reply from 48 Mobile

Hi Cosmin, Thank you so much for your review! We’re really glad to hear you’re happy with our services.

Regards,
48 Mobile Team

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