Just wanted to add my 2 cents for a company I've ordered from for several years: Whether one has legacy printing equipment or the newest printers on the market 499 Inks has an ink/toner solution to... See more
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I contacted this company to purchase inks and they told me which to buy. I waited about a week or so and they ran a sale and I made two purchases and when I finally tried the cartridges, they didn't w... See more
Hi, I like how your ink cartridges are very affordable compared to other merchants that sell at a higher price, how your cartridges works really great with my HP printer compared to other low qual... See more
Used remanufactered cartridges ordered from this company on my Epson workforce pro. Replaced my black cartridge. Shows full but prints nothing. Several emails later doing everything asked and sending... See more
Company details
Information provided by various external sources
We offer ink and toner cartridges that we have fully tested, for both print quality and longevity. It is true that we offer cheap inks and cheap toner cartridges, but discount inks does not mean that you are compromising on quality. We rely on word of mouth advertising as we operate on very low margins.
Contact info
4981 Irwindale Ave, Suite 200, 91706, Irwindale, United States
- 855-499-INKS
- contact@499inks.com
- 499inks.com
2.8
Average
1K reviews
Hasn’t replied to negative reviews
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good support and high quality products
20 July 2018
Unprompted review
Great experience ordering from them…
Great experience ordering from them since 2016, good quality for their HP ink and fast ship
9 June 2018
Unprompted review
Frustrating to say the least…
i ordered 2 cartridges for my HP Officejet pro 8610, Received two that don't work as the electronic tag is missing, tried to contact the company to no avail, seems like their system is set up to stymie any efforts to contact them. Totally frustrating experience
31 May 2018
Unprompted review
Reply from 499inks.com
Dear Mr. Beetham,
We are sorry about the trouble you have reported, however we have gone through our records and could not find any record of you emailing us about the trouble you had, so the first documented record we had of any issue was this review from 05/31/18. We emailed you on June 1st, 2018 to better understand the issue, you replied on June 2nd, and we followed up on June 4th asking you if you wanted replacements or a refund, but didn't hear back. Copy of our email below. Please reply to our customer service email so we can resolve for you accordingly.
~~~
Copy of email sent on June 4th:
Dear Roy,
We sincerely apologize for any inconvenience caused. We are in receipt of your query.
Please confirm if you want us to send you free replacement of 2 Remanufactured HP 950XL, CN045AN ink cartridge, high yield, black or you just need refund so i can better assist you.
We appreciate you and continue to strive to satisfy our customer's needs.
If you have any further questions, please do not hesitate to contact us.
Thank you for your patience and understanding, we appreciate your business.
~~~~~~~~~~
fantastic service and low prices
22 April 2018
Unprompted review
fast shipping and good overall…
fast shipping and good overall experience
17 April 2018
Unprompted review
first i thought price was too good
first i thought price was too good, but happy with product and service too
9 March 2018
Unprompted review
Good quality product and service
Good quality product and service, highly recommended
28 December 2017
Unprompted review
At least 50% of them work...
Have had about 50% of cartridges not work well at all, they replaced one but now are not standing by 1 yr. warranty and only offer 10% off the next order. The prices have almost doubled as well. Last time I called, the Indian guy rudely hung up on me. Bummer...
7 September 2017
happy with the quality of the samsung …
happy with the quality of the samsung toner, arrived in 2 days so no complaints on shiping either
1 September 2017
Unprompted review
So far so good with my HP 950 inks
So far so good with my HP 950 inks. Wish they would add the 952 model sooner rather than later
15 August 2017
Unprompted review
Excellent service!!!
1 June 2017
Unprompted review
My customer service rep Sam was great …
My customer service rep Sam was great handling my toner issue in very few attempts.
26 April 2017
Unprompted review
Thank you Sam.
5 April 2017
Unprompted review
PRICE INCREASE $ 4.99-------$ 6.99 JANUARY........SEPTEMBER
ORDER # 46932
ORDER DATE 1-22-2016
CARTRIDGE 14N1636 /#150XL $ 4.99 2 $9.98
CURRENT RE-ORDER CART ON SEPTEMBER 24, 2016
CARTRIDGE 14N1636/#150XL $ 6.99 2 $ 13.98
WHAT A $ 4.00 INCREASE FROM JANUARY ...SEPTEMBER????
Thanks for the reply.
The two cartridges remain in the cart, saving your inventory.
Also note for several years I have ordered two of each item per order.
It is great that we have OPTIONS EVEN AT A HIGHER COST.
24 September 2016
Unprompted review
Reply from 499inks.com
Hello John,
You are correct that the price on the 150XL Lexmark has gone up from $4.99 to $6.99, that is a $2 increase (not a $4 increase). The original cartridge sells for $35.99 as you may know, so our savings for our customers are now 80% cheaper, as compared to 86% cheaper with the previous price. Costs do go up, and although we do our best to keep all items as cheap as possible, we need to stay in business so we can service great customers like yourself and be able to run promotions for our customers from time to time. As a previous customer, you are privy to our promotions if you have not unsubscribed from our emails which we send out once a month. We hope that you still see the value as we are still saving you 80% off compared to original brands, and that you may consider updating your 1 star review in light of all savings and other value we have provided you and many other customers. We appreciate your business and hope you understand.
Defective product / Rude Chat line
I bought a colored ink cartridge that was defective. I did all the trouble shooting suggested and then went to their chat line for further help. The first agent just gave me the suggestions that I had already explained I had done. He then left the conversation sending a message I had been put back in the queue. I waited on the computer almost an hour without any return response. I started two more chats and both times an agent "entered" the conversation then immediately left and put me back in the queue without any conversation. I have spent way too many hours trying to get help with my defective cartridge. I have requested a return authorization and prepaid postage via both chat line and email, but have still not had any response.
11 April 2016
Reply from 499inks.com
We are sorry for this experience that you documented. Unfortunately, technology is not always our friend, and what you describe is not due to an agent or agents not wanting to help you, it is an automated action. For example, an agent does not choose to put one in queue, that happens if the agent is kicked off or having trouble staying logged in to the system. The day that you are referring to we had some connectivity issues at our support center. I do see however that we have refunded you on this order with our refund being documented on 04/13/16.
Trouble with last order.
I have ordered ink cartridges from 499 inks several times with no problem. This time my Dell V313W printer will not recognise the new cartridge. I have tried every thing on the flyer, several times, without success. I ordered it on or about 2/18/2016 and received it on 2/23/2016. I would like to have it replaced. I will send this one back if you will let me know how. Please expedite this as I am entirely out of ink. Thank you, Alice Elder .
29 February 2016
Unprompted review
Reply from 499inks.com
Sorry for the late response in this forum, it is not monitored every day. Since no order number was provided we are not sure which order this is about, but please email us at support@499inks.com and we will solve or replace it for you.
Smooth Purchase
I was pleased with the product of which I received. The ink cartridge works great just like a new one would. Thanks
23 October 2015
Unprompted review
very satisfied with the quick service and delivery and ink will order again
very satisfied with the quick service and delivery and ink , will order again
22 October 2015
Unprompted review
Black ink for Epson 320 Workforce
I ordered black ink for my printer and I am satisfied with the quality of the ink cartridge.
20 October 2015
Unprompted review
Great ink cartridges!
I have purchased replacement ink cartridges a couple times from 499inks.com and they work great and last longer than other remanufactured ones I purchased from other sellers. Also, I receive them very quickly. Can't beat the price!
20 October 2015
Unprompted review
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