I use notebook PC. It contains Micro SD Slot. So I save a lot of permanent files. One day I added a USB HDD. And it formatted. But unfortunate, I formatted Micro SD. I confused about the acciden... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Founded in 2007, Tenorshare has been committed to the field of data recovery for over 10 years. We focus on features that are truly useful to users, but we also value the worth of the product. At Tenorshare 4DDiG, we are dedicated to helping users resolve data loss, file corruption, system repair, and computer management problems. Along with a variety of innovative methods.
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
good good good good good good good good
good good good good good good good good
It's a scam
It's a scam. The software doesn't work, and when you contact customer service, you get caught in a loop. They appear to intentionally delay the refund process, making it impossible to get your money back for the ineffective product. Avoid is my advice
Support and follow up with patient
Customer services staff follow up my enquiry and gave me support with patient
They exceptional customer service and…
They exceptional customer service and the product works
Great support
Purchased wrong software for my windows pc couple of days ago, support replaced it with correct software for me without problem.
Great company and great customer…
Great company and great customer service! They're awesome!!!!
The customer success team of this…
The customer success team of this company is really appreciable and they are very cooperative and responds on your query immediately...amazing experience...
Had a problem with licencing
Had a problem with licencing, fast reply from technical support and a solution for my problem.
recovery and support
I have used the software to recover a failed external disk drive, failed as in windows did not recognized it, it used to work and now it does not. Every file was recovered.
I contacted Customer support for a license move as I have brought a new P.C, my old one is the one the license is linked to and it was sorted out very quickly
Support are helpful
This software saved my project
This software saved my project. I have formatted a SD card by accident yesterday, and I bring it to the software and it has recovered about 80-90 percent of data, most of them are video clips, and they can still playback very smoothly.
I want to caution potential users about…Beware of Fake Reviews and Malware: Stay Away!
I want to caution potential users about this company's deceptive practices. It's evident that they post fake reviews on their own, as all the five-star ratings here and on their website are undoubtedly fabricated. Each review reads almost identically, revealing the lack of authenticity.
To validate this, take a look at their YouTube channel where genuine users express their frustrations. The consensus is clear – their program is ineffective, and getting a refund is nearly impossible, leading many to resort to credit card disputes.
Adding to my concerns, after downloading their program, my computer immediately contracted a virus. This occurrence is highly suspicious and raises serious questions about the safety of anything downloaded from this company.
In conclusion, I strongly advise against engaging with this company. The fake reviews and potential malware issues indicate a lack of integrity and reliability. Protect yourself and your computer by steering clear of anything associated with this company.
Warning: Fraudulent Software and Poor Customer Support
I want to share my unfortunate experience with this company, which appears to be a China-based fraud operation. After reading reviews on TrustPilot and YouTube, I realized I was not alone in facing issues.
I decided to give them a chance and subscribed to a one-year plan, downloading their 4digg Fire Repair (video enhancer) program. Unfortunately, like many others have complained, the program is utterly ineffective. Regardless of the file size or desired resolution, attempting to enhance photos or videos results in the program freezing. I patiently waited for over 48 hours and attempted various file types, but nothing worked.
This company is selling invalid and non-functioning software. What's worse, when you reach out to their customer support team, they do not respond. Their phone numbers are all outside the US and appear to be Chinese. Frustrated with the lack of support, I had no choice but to file a dispute with my credit card company.
I strongly advise against paying anything to this company. It's clear they are not delivering on their promises, and their customer support is nonexistent. Save your money and look for a more reputable alternative.
tenor share customer support have been…
tenor share customer support have been so helpful and amazing
Great product and service!
Great product and service! It's efficient and user-friendly. If you need assistance, the support team at Tenorshare provides quick and actionable solutions.
I do not recommend this software…
I do not recommend this software company that's based in China. They have a predatory transaction process. I needed to recover lost files on my dashcam after an accident and found this company by recommendation online. They set up their free trial on a way that recommends you to enter your credit card info, then go ahead to charge you and enroll you in an automatic monthly subscription plan. Although, the software failed to recover my lost files, they refused to refund my $51 purchase. I feel robbed and would continue to warn others from them. Most of the positive reviews here are likely paid by the company
quick reply on information
Great product and service
Great product and service! The iAnyGo tool's location services have captured my appreciation. Its user-friendliness is commendable. When you need assistance, the support team at Tenorshare provides quick and actionable solutions.
Very Quick service would recommend…
Very Quick service would recommend Tenorshare support to all
I purchased a license from this company…
I purchased a license from this company which I never received the correct activation serial, I do not recommend that you purchase this service they are scammers, and they steal your money.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








