Tenorshare 4DDiG logo
Visit website

Tenorshare 4DDiG Reviews 279

•
TrustScore 3 out of 5

3.2

Software Vendor
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, most reviewers were somewhat happy with their experience overall. Some customers found the product effective for data recovery, successfully retrieving a high percentage of lost files and repairing corrupted videos. People appreciated its functionality for tasks like cloning SSDs and improving old photos, with some describing it as a great product that works very well. However, a significant number of people were dissatisfied with the product's performance, reporting that files were distorted or that the software failed to work as advertised for recovery or repair tasks. Many consumers also experienced considerable frustration with customer service, describing communication as strange and unhelpful, often leading to unresolved technical issues. The refund policy was a major point of contention, with numerous complaints about denied refunds despite the product not working or misleading trial information, and some felt pressured into unwanted subscriptions.

What people talk about most

Product

Clients share ambiguous opinions on product, with some reviewers praising its effectiveness, stating it... See more

User experience

Consumers find the user experience to be ambiguous, with many reviewers expressing significant... See more

Refund

Users describe negative interactions with refund requests, often citing frustration with the process and a... See more

Subscription

Customers had negative experiences with subscription, citing confusion and disappointment with the trial and... See more

Customer service

Reviewers highlight negative aspects of customer service, with many expressing disappointment and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I use notebook PC. It contains Micro SD Slot. So I save a lot of permanent files. One day I added a USB HDD. And it formatted. But unfortunate, I formatted Micro SD. I confused about the acciden... See more

Rated 5 out of 5 stars

I have used the software to recover lost footage on my SD cards, but the information was severely corrupted. Using the software, I managed to access some lost data.

Rated 5 out of 5 stars

This program has saved my digital data. I searched a lot for a solution because I stopped the cutting client in the middle of the process and this returned the data to me.

Company details

  1. Software Vendor

Written by the company

Founded in 2007, Tenorshare has been committed to the field of data recovery for over 10 years. We focus on features that are truly useful to users, but we also value the worth of the product. At Tenorshare 4DDiG, we are dedicated to helping users resolve data loss, file corruption, system repair, and computer management problems. Along with a variety of innovative methods.

Contact info

3.2

Average

TrustScore 3 out of 5

279 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I was very impressed with the customer…

I was very impressed with the customer service that was provided to me when I was having issues with my phone. In the end it was my error but they still were patient. Tenorshare is definitely at the top when it comes to customer service. Thank you again

13 September 2023
Unprompted review
Rated 5 out of 5 stars

Customer service has been amazing

Customer service has been amazing. They reply quickly and they resolve any issues that come up. The communication is great and they are always very understanding of any issues that come up. I am very happy to have bought a product from Tenorshare and I recommend others do the same for any needs they may have.

8 September 2023
Unprompted review
Rated 5 out of 5 stars

To be honest abbout the support they…

To be honest abbout the support they reply less than 24hour and that for me a very good time due the high numbers of users .. In addition to the good treatment I received in response so i think that 5 star is the rating that i should put it

3 September 2023
Unprompted review
Rated 5 out of 5 stars

Simple, without issue

Tenorshare products are consistently efficient with a beginner friendly UI and a really good turnaround on support tickets. This tool is no exception to that theme.

29 August 2023
Unprompted review
Rated 5 out of 5 stars

Great service team

Thanks to Tenorshare supporting team for helping me aquire a new registration code. Speed and professionalism.

25 August 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, all the software works as it says and I would prefer this 100% as everything guanine,
5 star

25 August 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look