4D Planning Reviews 

290
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, describing it as excellent, efficient, and professional from start to finish. Many highlight the team's ability to successfully handle complex planning applications, even when others deemed them impossible. Staff are frequently commended for their professionalism, attentiveness, and supportive guidance. People appreciate the clear communication, swift execution, and valuable support, leading to successful outcomes and approvals. The overall experience is often described as smooth, stress-free, and highly recommended by those who have used their services. Customers consistently express high satisfaction and willingness to work with them again.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising its efficiency, professionalism, and... See more

Staff

Consumers consistently express satisfaction with the staff, highlighting their professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just very efficient, responsive and understanding of our design needs. I spoke with numerous architects about a planning application for a 1st floor side extension - a good number of the specialists... See more

Company replied

Rated 5 out of 5 stars

Elie and his team were incredible. They were recommended to me by a good friend of mine. Communication, updates, approachability were all on point. I really appreciated this, as a first time user of s... See more

Company replied

Rated 5 out of 5 stars

Telephone answered promptly. e-mails answered promptly. The proceedure was well explained and my questions were well answered. This is the third planning application I have made with 4D Planning.... See more

Rated 5 out of 5 stars

The team was exceptionally efficient, quick to respond, and truly grasped our design requirements. I consulted with various architects regarding a planning application for a first-floor side extension... See more

Company replied


Company details

  1. Architect
  2. Architectural Designer
  3. Architecture firm
  4. Building design company
  5. Drafting Services
  6. Urban planning department

Written by the company

4D Planning was set up to help home owners, property developers, business owners and architects to obtain planning permission for all development types. We offer full architectural services in-house for planning, building regulations for building control and also drawings for construction. We have in-house chartered town planners/ planning consultants and we have a track record of successful planning applications around the UK but mainly in Greater London and Greater Manchester areas. The firm has grown rapidly over the past 17+ years boasting hundreds of successful planning and architectural projects around the UK, specifically in London and Manchester. Many of them are featured on the 4D Planning website. The team currently consists of 8-9 in-house professionals and 6 external consultants with a range of expertise. These include: Architectural Designers, Chartered Town Planners/ Planning Consultants, Transport Planner, a Heritage and Conservation Consultant, Building Control Specialists and CAD Technicians. Supporting the 4D Planning team are an extensive network of professional specialists who step in when required. These specialists include: Arboricultural Surveyors, Flood Risk Consultants, Structural Engineers, Sustainability Consultants, Acoustic Surveyors, Daylight/Sunlight Surveyors, Partywall Surveyors and many others. 4D Planning have experience taking on a diverse range of projects, from small loft conversions, rear extensions to conversion of 40,000sqft. of office blocks to 70+ flats, extensions and alterations to listed buildings, construction of mega basements, new build homes, new build blocks of flats, restaurants, trampoline park, hotels, embassies and many more. Many developers consult with 4D Planning on a regular basis to establish the feasibility for developing a property to its maximum potential. Whether it be to increase the habitable size of the property or simply to increase its value. With an in-house team of architectural technologists, designers and CAD technicians 4D Planning can design the scheme, ensure that all planning considerations are fully met and ensure that the scheme complies with the building regulations. The combination of services all in-house enables the process to run as smoothly and as quickly as possible for the benefit of the client. 4D Planning is the trading name of Osborne Planning LLP. registered company in England, number: OC398375


Contact info

5.0

Excellent

TrustScore 5 out of 5

290 reviews

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5.0

All reviews

(290)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smooth process, successful outcome

We commissioned Elie at 4D to get planning permission for an alteration to a building in the Blackheath conservation zone. He was knowledgeable and efficient, and helpful with questions and in resolving problems. The process was made as smooth as possible, and we had a successful outcome. Highly recommend this company.

6 March 2022
Unprompted review
Rated 5 out of 5 stars

friendly, approachable and communicative from the outset

From the outset 4D Planning were open to answering my initial questions prior to commitment which added real reassurance in selecting them for my retrospective planning application. Throughout that process they were friendly and approachable and kept up great communication, pulling out all the stops at the final hurdle to keep the council on track.

2 February 2022
Unprompted review
Rated 5 out of 5 stars

We have used 4D planning to get a retrospective unlawful terrace accepted

We have used 4D planning to get a retrospective planning application on an unlawful flat roof terrace. The case was complicated as we had broken a clause from our loft conversion stating that we were not allowed to use the flat roof as a terrace.
4D planning has been so professional on our complicated case. They did the drawings and worded very carefully the planning application, providing very professional arguments. We had high chances that the council would refuse the planning but our goal was to succeed at the appeal, which we did. We would recommend 4 D planning to anyone who is struggling to get a planning approved.

22 January 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service by 4D Planning

Excellent service by Elie and Max on my application for planning permission from Bexley Council.
Elie was very helpful talking me through the process and always at the end of a phone or email when i needed help to understand things.
I would have no problem recommending 4D Planning and would use again if the need arose.

16 January 2022
Unprompted review
4D Planning logo

Reply from 4D Planning

Thank you Annette, it was a real pleasure assisting you with your project. We wish you all the very best in the future!

Rated 5 out of 5 stars

A fantastic experience with Mr Ellie…

A fantastic experience with Mr Ellie Osborne who I want to highly praise for his commitment and detail in getting my plans approved . All enquiries from the planning department was dealt with a fast active response which resulted in getting my results .I would highly recommend this individual for his services as his commitment and professionalism is highly rated

7 January 2022
Unprompted review
4D Planning logo

Reply from 4D Planning

Thank you Mr Patel. It has been a real pleasure to assist with your development despite the obstacles which we had to overcome with the council. We hope to keep in touch with you and to have the opportunity to assist you in the future. Wishing you much success with everything!

Rated 1 out of 5 stars

Poor communication

- Communication has been poor throughout with a reluctance to have phone calls to talk through queries.
- Elements of the planning application appeared to be copied and pasted from other client applications.
- The planning application was submitted without consideration of statutory mandatory requirements.

Would not recommend.

6 January 2022
Unprompted review
4D Planning logo

Reply from 4D Planning

We are disappointed to find this review, and feel it is not at all a true reflection of our involvement with this project. At all times we responded promptly to client queries through e-mails and phone calls. It is simply untrue to allege that the planning application was copied and pasted. All our projects are unique and bespoke input is provided. It is inaccurate to claim the application was submitted contrary to mandatory requirements. Our approach to submitting application is always in line with Dept. of Communities and Local Govt. Guidance on validation.

We think the outcome on this application speaks for itself – both full planning permission and listed building consent were granted without any adverse conditions. We believe our other Trustpilot reviews speak for themselves and that this review will be seen for what it is- an unfair and inaccurate complaint.

Rated 5 out of 5 stars

Elie and team are very professional and…

Elie and team are very professional and efficient in their approach to planning applications. Our experience has been very smooth right from the start, completed the survey and drawings as promised and submitted the application to council all according to schedule. Elie has also kept us up-to-date all throughout the process and was always available to answer any queries that we may have.

The quality of the application was also of the highest standard with professional digital drawings, strong support statement and helpful photos. I would definitely recommend 4dplanning and will use again for any new planning extensions.

23 December 2021
Unprompted review
4D Planning logo

Reply from 4D Planning

Thank you Christian for taking the time to write this review. It has been a real pleasure to assist you with your project and to achieve our desirable outcome. Wishing you all the best in the future!

Rated 5 out of 5 stars

I used 4D planning to prepare a number…

I used 4D planning to prepare a number of drawings for a council planning submission. Eli was super professional, responsive and efficient in all dealings. I live in a conservation area and Eli was totally up to speed on what I needed. I highly recommend this company.

22 December 2021
Unprompted review
Rated 5 out of 5 stars

Excellent professional customer service…

Excellent professional customer service reliable communications from start to completion of project. Was recommended to Ellie from a friend who also did a project with him and I must say he went above and beyond providing sound advise and professional planning application through out. Highly recommended.

17 December 2021
Unprompted review
Rated 5 out of 5 stars

5/5, would recommend.

I've been working with Elie and the team for just over a year on a series of semi-complex projects.
4D planning has been excellent in understanding the requirements of the project and executing the objectives I'd set out. They've tirelessly liaised with the council, structural engineers and my builders in the pursuit of success in my project.

The process has largely felt like a partnership as opposed to a transaction.

5/5, would recommend.

3 December 2021
Unprompted review
Rated 5 out of 5 stars

Successfully helped us win our planning appeal

We used 4D Planning to help SUCCESSFULLY navigate the unknown of a planning appeal against Richmond council. I like to penny pinch, but it was clear from the offset and in speaking with James, that it could be a minefield for someone lacking experience in this quite niche process. They were open and informative throughout and ultimately got us the result we wanted. They were fantastic. Thanks so much James and 4D Planning!!!

1 December 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

I had a application rejected and 4D planning resubmitted for me and got it passed. I would highly recommend.

23 November 2021
Unprompted review
4D Planning logo

Reply from 4D Planning

Thank you Ramesh. We appreciate the opportunity to assist with your project. Wishing you all the best!

Rated 5 out of 5 stars

Great service!!!!

Great service, great team - very professional, knowledgeable, communicative and hard working. Pleasure to work with!

16 November 2021
Unprompted review
Rated 4 out of 5 stars

A very satisfied client

I found 4D Planning's details on Waltham Forest's website. From the time i contacted them to when my planning application was submitted. The service i got was top notch. I would recommend 4D Planning any family and friends because i know they will give their best.

29 October 2021
Unprompted review
4D Planning logo

Reply from 4D Planning

Thank you Ola! It was a real pleasure to assist you with your project. We'll keep in touch hopefully!

Rated 5 out of 5 stars

Great service

We received an excellent service from 4D Planning for the planning permission application of Turkish Consulate in Manchester. Elie and his team are professional and solution-oriented. We highly recommend 4D Planning.

28 October 2021
Unprompted review
4D Planning logo

Reply from 4D Planning

Thank you very much for this kind review! It was a real honour and pleasure to assist with obtaining planning permission for the new Turkish Consulate in Manchester. Was a pleasure to deal with you and your team!

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