This used to be a great company I don’t know what’s happened last order took over a week to arrive my latest order hasn’t arrived after 3 weeks not replying to messages I’m going to have to do a charg... See more
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4nx have to be the best pouches I have tried enabling me to quit vaping entirely. Good strength selection,long lasting and dont taste like chemically created flavours unlike some other brands . I have... See more
Company replied
It's genuinely a shame as I personally think their nicotine pouches are the best on the market, however the customer experience with this company is disgraceful. I ordered nearly £40 worth of po... See more
I’ve tried a few brands of nicotine pouches and have found that 4NX are head and shoulders above the competition. Great flavours, best price point, last way longer and excellent customer service. I re... See more
Company replied
Company details
Written by the company
4NX nicotine pouches are smoke free, odour free, spit free and can be used on the go at anytime. They're totally discreet and convenient to settle your nicotine cravings.
Contact info
Elizabeth House, M11 2NX, Manchester, United Kingdom
- service@4nx.com
- 4nx.com
2.9
Average
264 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Better than other brands I've tried…
Better than other brands I've tried nice kick and the flavour isn't too overpowering
3 July 2022
Reply from 4NX
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
We look forward to serving you again soon.
Ashleigh
4nx
Quick delivery and perfect quality
3 July 2022
Reply from 4NX
Thank you so much for your glowing feedback. We pride ourselves on our service and products and it means the world to our entire team when we receive feedback as good as this.
We look forward to serving you again soon.
Ashleigh
4nx
More dry pouches YES!
I first tired 4nx when was a starter company but then seemed to have vanished but now back and happy with new flavours.
And best they sell dry punches (very hard to come by these days)
Bit more expensive but rather pay for the dry stuff than the wet pouches.
2 July 2022
Reply from 4NX
Very glad to hear you have enjoyed your experience with us and for you to leave us a 5 star review means a lot! We hope to serve you again in the near future!
Ashleigh
4nx
Good product
2 July 2022
Reply from 4NX
We are thrilled that you are happy with our all round service. Thank you for the 5 star review.
Ashleigh
4nx
Reply from 4NX
We are thrilled that you are happy with our all round service. Thank you for the review.
Ashleigh
4nx
Absolutely love watermelon ice pouches
Absolutely love watermelon ice pouches, do the job and taste really nice .
30 June 2022
Reply from 4NX
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Ashleigh
4nx
My order never arrived
My order never arrived and when I contact you there is no response or answer. Very disappointed
29 June 2022
Reply from 4NX
Thank you for taking the time to leave us a review. Your free sample order is on its way and I have dropped you an email regarding this.
Ashleigh
Reply from 4NX
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
We look forward to serving you again soon.
Ashleigh
4nx
bad n dangerous
bad design, pouches break at slightest touch, dangerous for the consumer. they ask for feedback but dont act upon it.
28 June 2022
Unprompted review
Reply from 4NX
Hello, Thank you for taking the time to leave us this review. We always value feedback as it is the best way to improve. I would like to discuss the points you have raised further. If you would like to contact me at service@4NX.com then I would be most grateful for the opportunity to look into these issues with you. Ashleigh
4NX
Taste is good but has minor issues that make a big nuisance.
First off the taste is one of the best on the market (18mg Mint)
However, the pouches are incredibly weak and split easily causing a mess and possible danger to the consumer.
The pouches lack an intensity as well unlike pouch packs such as VELO Freeze pouches which are only 10.9 mg.
This is my review just a couple of issues that need to be fixed both with the physical engineering of the pouch and a personal touch of a more intense hit from the get go.
Let me know if anymore feedback is required
26 June 2022
Reply from 4NX
Hello,
Thank you for taking the time to leave us this review. We always value feedback as it is the best way to improve. I would like to discuss the points you have raised further. If you would like to contact me at service@4NX.com then I would be most grateful for the opportunity to look into these issues with you.
Marcus
4NX
I was due to receive a free tin to try…
I was due to receive a free tin to try which never turned up. When I asked about it I was told it would be sent then heard nothing else.
20 June 2022
Reply from 4NX
Thank you for taking the time to leave us a review. I can confirm we received your message late last week that this hasn’t arrived and a replacement pack has been shipped out to you.
Ashleigh
Reply from 4NX
Thank you for taking the time to leave us a review. We don’t seem to have any emails from you and the order is marked as delivered on the 6th of June. Please email me at service@4nx.com and I will be happy to help you.
Ashleigh
Excellent service 5 star
14 June 2022
Reply from 4NX
We are thrilled you have taken the time to leave us a glowing review! Thank you for sharing your positive experience. It means the world to us and to our entire team! We look forward to serving you again soon!
Ashleigh
4nx
Aside from the fact that the jubilee…
Aside from the fact that the jubilee played havoc with the delivery, I’ve nothing but good things to mention concerning these pouches… the watermelon ice being a stand out favourite thus far.
Superb products and an excellent way to ditch vaping.
13 June 2022
Reply from 4NX
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
We look forward to serving you again soon.
Ashleigh
4nx
Fantastic products
Fantastic products. I remember when this company first launched I tried their mint flavour pouches and they were so full of flavour so I was really pleased when I heard they were back and with a lot more flavours to try. So far I have really enjoyed all the flavours I have tried and cannot wait to try the rest. The nicotine strength completely stops any cravings I may have had.
Give these a try you will not be disappointed.
13 June 2022
Reply from 4NX
Thank you so much for your glowing feedback. We pride ourselves on our service and products and it means the world to our entire team when we receive feedback as good as this.
We look forward to serving you again soon.
Ashleigh
4nx
Good product
11 June 2022
Reply from 4NX
Very glad to hear you have enjoyed your experience with us and for you to leave us a 5 star review means a lot! We hope to serve you again in the near future!
Ashleigh
4nx
Had the blue raspberry ice
Had the blue raspberry ice. Taste was good and refreshing! Just very strong on the ice (menthol). Would definitely recommend for smokers/chewers.
8 June 2022
Reply from 4NX
We are thrilled that you are happy with our all round service. Thank you for the review.
Ashleigh
4nx
Took as a free trial offer…………but lack of flavours
Took as a free trial offer. Firstly, I only vape at present after smoking for 30yrs and vaping works for me. However, would prefer not to vape so tried These as a alternative. As a nicotine hit they work but the lack of flavours is the main issue. I particularly dislike mint flavour all day long also fruit type flavours too. I use vape flavours like coffee, honey roasted etc. if these came in these flavours then yes I would definitely replace the vape with these. Nicotine hit was no different to the nic salts I have found works for me. Get the flavours sorted and they maybe onto a winner.
5 June 2022
Reply from 4NX
Thank you for taking the time to leave us a 5* review. I will pass these flavour suggestions onto the development team as we are always looking to expand on our current range.
Ashleigh
4nx
Quite nice pouches
Quite nice pouches, rather dry compared to other brands I’ve tried but would purchase again!
Thanks for the free sample guys.
4 June 2022
Unprompted review
Reply from 4NX
Thanks for the great review! We take a lot of pride in our service and we’re very glad to hear you’ve had an excellent experience with us.
Ashleigh
4nx
Taste isn’t that great a bit…
Taste isn’t that great a bit overpowering flavour I prefer Nordic spirit
4 June 2022
Reply from 4NX
Thank you for taking the time to leave a review. Have you tried our other flavours? We have some great reviews about our alternative flavours and if I can be of any further assistance please let me know at service@4nx.com
Ashleigh
4nx
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