In February previously, I was just arrived at Karstruf Airport Copenhagen 🇩🇰I was walking out the Airplane KLM the Dutch Royal Airline to baggage claim. All at once my phone which used still is use... See more
Company replied

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In February previously, I was just arrived at Karstruf Airport Copenhagen 🇩🇰I was walking out the Airplane KLM the Dutch Royal Airline to baggage claim. All at once my phone which used still is use... See more
Company replied
I am using 50+ mobile for around a month. My general experience is positive. However, there has been some cases in Amsterdam that reception quality was poor and connected only with 4G. Apart from that... See more
Company replied
Excellent service. Quick responses, fast, within 2 days shipping delivery. Issues solved with 1 single mail. Best prices at the market, cant find a better. What a Man need more? Recommended!
Company replied
I loved how everything was simple and the offer, unbeatable. I just didn’t know EU data and Applewatch e-sim are not available/included, from my understanding. If otherwise please let me know.
Company replied
50+ Mobiel is jouw toegankelijke en betrouwbare telecomaanbieder die mobiele telefonie weer eenvoudig, duidelijk en persoonlijk maakt. We zijn er in het bijzonder voor mensen van 50 jaar en ouder, met extra aandacht, service en gemak die perfect aansluiten bij hun behoeften. Tegelijkertijd is iedereen vanaf 18 jaar welkom – want goede service kent geen leeftijd. Bij ons staat de klant écht centraal. We geloven dat mobiele telefonie geen ingewikkelde ervaring hoeft te zijn. Daarom bieden we een heldere aanpak, zonder verrassingen: duidelijke communicatie, scherpe tarieven en persoonlijke ondersteuning die je direct verder helpt. Precies wat je mag verwachten van een aanbieder die met aandacht werkt. Onze visie is om telecom toegankelijker, vriendelijker en eerlijker te maken. Dat doen we door rustig de tijd te nemen, goed te luisteren en altijd in begrijpelijke taal te communiceren. Je hoeft echt geen techneut te zijn om bij ons zorgeloos gebruik te maken van je telefoon en mobiele abonnement. Bij 50+ Mobiel profiteer je van betrouwbare dekking, overzichtelijke opties en een betrokken klantenservice. Geen lange wachtrijen of ingewikkelde menu's, maar echte mensen die met je meedenken. Kortom: 50+ Mobiel maakt bellen en internetten weer persoonlijk, betaalbaar en zorgeloos. Welkom bij 50+ Mobiel – wij zijn er voor jou.
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Postbus 6047, 5600HA, Eindhoven, Netherlands

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The intake form was very easy and straight forward

Reply from 50plusmobiel

Reply from 50plusmobiel
As a costumers i didn't receive any guidance from the staf and when i shere my Internet through hotspots doesn't work

Reply from 50plusmobiel
The cost for being out the bundle is crazy! They charges me 18€ for 188 MB! And it is because they didn’t send me the sms and alerting me that my bundle is finished! They send me the sms after one hour! I’ve been using 50+ for a year and half but now I don’t feel like having it anymore

Reply from 50plusmobiel
The internet service becomes more powerfull with the 5g and also the monthly fees for the first year us awesome.

Reply from 50plusmobiel
Very smooth and perfect, I really satisfied for the signal and the bundels

Reply from 50plusmobiel
The services are very poor. Mobile date is almost absent. I'm calling and sending messages to service center every day but they can't solve the problem.

Reply from 50plusmobiel
It was great until I got to the point of maximum data used, and by mistake got charged for 50 EUR for a 500MB data which I didn't even want to use. Furthermore, to prevent this from happening you need to enable a 'ceiling-plan' feature which COSTS 50 CENTS.
User experience is retarded, and as soon as my contract ends I'll quit them. I can't recommend this provider at all.

Reply from 50plusmobiel
I could very easily apply online, and each step was simple and easy to understand. The easy switching of my number from another provider was also fantastic.
The whole process took less than 10 minutes

Reply from 50plusmobiel
Alles eenvoudig, goede service en by far de beste prijs voor mobiel abo.

Reply from 50plusmobiel

Reply from 50plusmobiel
The network did not work. Early on after putting in my Sim card I was able to load a web page very, very slowly. From then on, phone calls worked fine but no internet. I reached out to customer service, they reset my Sim and told me to wait a few hours. I waited a few hours and still no internet. I called back and they said "oh you're on the new network. Wait 24hrs, if you don't have any internet still you should get a refund." Then, I waited more than 24hrs. Still no internet. I called back this time to cancel my plan and get a refund. I was told that "they could tell I used the network and was not eligible for a refund." It's just €1, but on principle I had never been able to use the internet and my multiple calls in were proof of that. 99% of my time on this SIM card was spent in emergency only mode. It was overall a terrible experience and I will tell my friends not to try 50+. I went with Odido and after putting their Sim in my internet worked immediately.

Reply from 50plusmobiel

Reply from 50plusmobiel
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