I have a Rush 72 Backpack - it’s been a good solid bag but I’m disappointed the zip on the front pocket has failed (no visible damage). Not convinced price point is correct considering zip has failed... See more
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Received the wrong items. Called customer service and came through to a very helpfull service employee. She received my complaints, regretted the mistakes on behalf of 5.11. and promissed me to take... See more
good quality fast shipping bit too large but its okay and ofc a bf6 skin god bless
Ordered the wrong size because the sizes were a bit big. Followed the clear instructions on the website for returns and placed a new order for the right size. Good communication, no fuss. Very happy w... See more
Company details
Written by the company
5.11 Tactical offers high quality, functional and comfortable tactical apparel, footwear and gear for first responders, tactical operators and outdoor adventurers.
Always Be Ready
Written by the company

- We are innovators who make purpose-built, technical apparel, footwear and gear for life's most demanding missions.
- You live your mission every day. We make sure you are equipped with products you can rely on, so you can focus on the things that matter.
Contact info
Hyllie Boulevard 40, 215 35, Malmö, Sweden
- +46 40 23 00 80
- cs.ce.emea@511tactical.com
- 511tactical.com/se
Replied to 81% of negative reviews
Typically replies within 24 hours
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Fast deliverys
Fast deliverys. Perfect sizes. Thats all i can say. Custom service i dont know anything about yet since the quality of the products works, holds up and never break so....thats it.
Fast and good service..!!
Why do I buy products from this brand 5.11?
I use 5.11 clothes and bags ... because they are comfortable, discreet and useful. The quality is satisfactory. I gave some of the products to my colleagues and friends.
All good
Easy to order. Fast delivery. Product matches description and seems to be of very good quality.
Excellent Product and Great Home Delivery
I bought 5.11 SI Web Belts (4) in extra long size because a recent order of Under Armour belts were much shorter (one size does not fit me) than one I have. I ordered the 58" belt although I have 40" waist to be safe. The belts are much better quality than any I have seen and they have an extra 10" beyond the 58". I can either fold the extra behind or cut off. The 44" would have been fine. I got them to home deliver as I am self-isolated for COVID-19 and it went great.
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