https://www.5pm.co.uk/ Reviews 2,407

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 342 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent discounts and value for money, making experiences and purchases more accessible. People find the website easy to use, appreciating the straightforward process of finding and buying deals. The prices are consistently seen as reasonable, allowing many to enjoy products and services they might not otherwise afford. However, some customers have had mixed experiences with the products themselves, noting issues with quality or selection. A few other people also felt that the voucher redemption process could be unclear or inconvenient, and some were disappointed when they found better prices directly from the vendor after purchasing a deal.

What people talk about most

Discount

Consumers find discounts to be positive, appreciating the great deals and savings available, with many... See more

User experience

Customers generally had positive experiences with the user experience. Many found the website easy to... See more

Value for money

Users describe positive interactions with value for money. Many customers highlight fantastic offers, great... See more

Price

Reviewers mention positive feedback about price, often finding good deals and significant savings on various... See more

Product

Customers consistently note ambiguous experiences with product. While some reviewers praise good quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to use. Never used before guessing it’s an extension of wowcher. Advice more contact information to the vendor to confirm bookings. After confirming the order contact information was viewable but... See more

Company replied

Rated 5 out of 5 stars

A very easy to use website, a good variety of items to buy, from afternoon tea to a variety of different meals at restaurants near you, at a very reasonable price. There are plenty of weekends away... See more

Company replied

Rated 4 out of 5 stars

We had a great experience here recently. First time visited the restaurant. Very good and attentive service. The food was really good, especially the pizza! We took one star away because they didn’t h... See more

Company replied

Rated 5 out of 5 stars

Don’t really know how I managed to get the great deals I got but needless to say I’m excited about going out for dinner to the two restaurants I’ve picked at a fraction of the usual price. Reviews to... See more

Company replied


Company details

  1. Electronics & Technology

About https://www.5pm.co.uk/

Written by the company

Save up to 80% on deals in Scotland - From restaurants and beauty to entertainment and fitness, 5pm has hundreds of deals in your area (and beyond).

Make sure to check out 5pm for incredible new deals launching every day of the week!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service
Had some issues with a voucher. Contacted via Whatsapp and issue was resolved.

27 March 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher

Rated 5 out of 5 stars

Really easy website to navigate

Really easy website to navigate, great experiance

22 March 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great
experience!
Many Thanks
Wowcher

Rated 4 out of 5 stars

Simple to transact& great deals

Simple to transact on great deal choices and multiple locations and opportunities for anyones preference.

25 March 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for your review! We’re glad to hear you enjoyed your experience and hope to continue
inspiring you with great deals.
Many thanks,
Wowcher Team

Rated 1 out of 5 stars

emailed Customer Services on varies…

emailed Customer Services on varies email addresses of
any possibility of extending this voucher if possible until April/May.
It was a gift and I’ve struggled to book times due to additional city centre issues
No respons

10 March 2026
Unprompted review
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for your feedback,
I'm sorry to hear of your experience. If you can provide more information, we will be more than happy
to assist further.
Kind regards
Wowcher

Rated 5 out of 5 stars

Great discount on the hotel room I…

Great discount on the hotel room I bought from 5pm. I am taking my daughter to a gig at the riverside museum in Glasgow for the first time and having accommodation nearby will help and support her needs. I am truly grateful for this.

23 March 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
5PM

Rated 5 out of 5 stars

Really good value and ideal for retired…

Really good value and ideal for retired folk who can take a last minute break. I will look out for more bargains in the future.

23 March 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great
experience!
Many Thanks
5PM

Rated 5 out of 5 stars

Easy

Buying was easy. Great value for money.

23 March 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher

Rated 5 out of 5 stars

Happy client :)

Wow, it was amazing, the facilities, the food, huge portions and soooo delicious, we will be back.
Also, Your receptionist need a pay rise - what a wonderful and helpful girl, thank You so so so much!!! <3
Toma

22 March 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
5pm

Rated 5 out of 5 stars

First time so was a bit unsure

First time so was a bit unsure. Got a great deal for the merchant. Booking no problem. Phone the merchant to ensure I done it right. Patrick answered the phone pleasant and professional.

20 March 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
5PM

Rated 5 out of 5 stars

needed to change delivery date and with…

needed to change delivery date and with a one, two three, the girls sorted it out. Thanks so much 🥳

21 March 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you
are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
5PM

Rated 4 out of 5 stars

Great value deal

Great value deal, good quality food and good service

18 March 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for your review! We’re glad to hear you enjoyed your experience and hope to continue inspiring you with great deals.
Many thanks,
5PM

Rated 5 out of 5 stars

Great deals and very good for families

Great deals and very good for families

19 March 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you
are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
5pm

Rated 5 out of 5 stars

Easy to use and good deal

Easy to use and good deal

18 March 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you
are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
Wowcher

Rated 5 out of 5 stars

Easy to use and good prices

Easy to use and good prices

16 March 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you
are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
5pm

Rated 1 out of 5 stars

Bought a voucher and the link to book…

Bought a voucher and the link to book isn’t working and the restaurant won’t take the code

15 March 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for your feedback,
I'm sorry to hear of your experience, we will get back to you through email.
Kind regards
Wowcher

Rated 5 out of 5 stars

It was very quick easy transaction

It was very quick easy transaction

14 March 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great
experience!
Many Thanks
Wowcher

Rated 2 out of 5 stars

I can't give 1 star as the item arrived…but use a credit card!

I can't give 1 star as the item arrived (a mirror) but it arrived smashed and getting through to 5pm/wowcher is next to impossible. They don't respond to their customer service emails, the their WhatsApp number has responded a few times but now stopped communicating.

Just be sure to buy anything on a credit card so you can apply for a refund using chargeback if anything goes wrong is all I would say

Update to 5pm : I have tried emailing the following email addresses info at 5pm.co.uk
salessupport at thelocalpeople.co.uk, and the whatsapp number 7917 171746 with no luck. Let me know how to escalate please?

12 March 2026
Unprompted review
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for your feedback,
I'm sorry to hear of your experience. If you can provide more information, we will be more than happy to assist further.
Kind regards
5PM

Rated 4 out of 5 stars

Good little place

We had a great experience here recently. First time visited the restaurant. Very good and attentive service. The food was really good, especially the pizza! We took one star away because they didn’t have a great choice of beers on tap, only Tennets was available. We were expecting some Italian options since it is an Italian restaurant so was a bit disappointed by that. However, we would still recommend the place.

7 March 2026
https://www.5pm.co.uk/ logo

Reply from https://www.5pm.co.uk/

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team.
Many Thanks
Wowcher Team

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