https://www.5pm.co.uk/ Reviews 2,407

Bought my voucher with no problems. It was very easy.

Very straight forward to go in and buy an offer from 5pm , bought a hotel voucher , once received voucher , I called the hotel and now booked in St Andrews .Very easy website , quick service . Thanks

Took too long for voucher to be emailed to me and didn’t like all the annoying pop ups that came with it. After completing purchase, I had expected to get voucher within seconds.

I booked the Woodlands Glencoe Luxury Hotel Lodge Stay for Two through 5pm.co.uk because it was advertised as a discounted deal. However, after booking, I checked the company’s own website and found they were offering an early season discount at the same price of £349 — the exact amount I paid on 5pm.

Unfortunately, 5pm also adds a £9.99 admin fee, which meant I actually paid more than I would have by booking directly with Glencoe. The main reason I use deal sites is to save money, so this was disappointing.

It was also advertised at £259 for our dates initially, but the price increased by £100 at checkout. 5pm advised that prices are always subject to change, which I understand, but it still felt misleading.

Overall, this was my mistake for not checking the hotel’s direct website first. I would recommend others compare prices before purchasing — in this case, booking directly would have saved money and hassle as I also need to print the voucher for check in.

Ordering was super easy & voucher received within minutes. Perfect for my needs..... 🙂

I made a booking for Westerwood hotel. Money was taken from my account and I received a voucher. 2 days later I get an email cancelling my booking with no explanation. It is impossible to phone 5pm. The email addresses supplied did not work and bounced back. Very poor. I will not use them again.

Great service first time here really easy to follow instructions when booking thanks

Ordered a Hello Fresh deal. No indication when it will arrive, just a link to sign up for future deals. Confusing.

Purchasing was made easy for an old timer like me.

The food is amazing staff are very nice
Nice atmosphere cafe like
Highly recommend had 5 pm vouchers and have since bought another two
But would still go without voucher
Have been in loads Indians but the food is really good

I love using this site and normally have no issues with it however I don’t seem to be able to access my vouchers and I haven’t had them emailed to me either. Hope they come through soon as our experience is only two days away.
I am editing the review now as I have no been able to access my vouchers- thank you for your assistance. Perhaps I was asked to review my experience before the vouchers were ready??

Never used before but simple and easy

Excellent price,great place

Used 5PM.com for years. Good deals and particularly like that you can actually see what dates are free before you purchase unlike ITISON

Good prices and details all easy to find

We love getting away for short breaks and you make it so easy.

I have been using 5pm for a while now and every offer has been really good and great value for money. I did have to contact them and did this through Whatsapp, this was really easy to do and my query was resolved within 24 hours.

Great price

Myself and my daughter have used you for lots of deals