Not only is 6ICE the most authentic & affordable. But they have top tier customer service that I don't think you'd find anywhere else in my opinion. When it comes to jewelers to order from, I chose t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They genuinely care about their customers. Agent responded to me in under 5 minutes, addressed all my concerns, and reassured me on my order. Not only that but they are so giving they even included a... See more
Company replied
Been ordering from ice for about a year now and have recieved a number of beautiful pieces. Prices are decent even after shipping. Customer service is top notch. Had an issue with size and they helped... See more
Company replied
I just made my order so I can’t comment on the product yet but so far customer service has been very helpful. It’s nice to be able to talk to a real person in the website help chat rather than ai bot.... See more
Company replied
Company details
Written by the company
We are the purveyors of unique designer gold jewelry and accessories. Each piece you see has been meticulously designed to ensure it meets our strict standards of style and quality.
Contact info
811 Wilshire Boulevard, 90017, Los Angeles, United States
- contactus@6ixice.com
- 6ixice.com
4.7
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 24 hours
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Amazing customer service fast no…
Amazing customer service fast no waiting highly recommend shopping with them
18 September 2026
Unprompted review
Reply from 6 ICE
Hey Jay,
Thanks for your feedback. We’re glad our team could make the process quick and easy for you. We truly appreciate your recommendation and can’t wait to have you shop with us again soon.
6 ICE Team
Reply from 6 ICE
Hey Austin,
Thanks for your review. We’re really glad you had an amazing experience with us. We truly appreciate your support and can’t wait to have you back again soon.
6 ICE Team
Reply from 6 ICE
Hey Leo,
Thanks for your feedback. We’re glad to hear you found our Customer Support team friendly and helpful. Your support means a lot to us, and we’re always happy to help.
6 ICE Team
Great customer service
Great customer service. I had an issue with ordering the wrong size and they were able to get it resolved within hours.
13 September 2026
Unprompted review
Reply from 6 ICE
Hey Freddy,
Thanks for your feedback. We’re glad our team was able to help with the sizing issue and get everything resolved for you within hours. We truly appreciate your support and are happy we could make the process quick and easy.
6 ICE Team
Amazing customer service
Amazing customer service, quality product. I recently had an issue with a piece I purchased. Contacted them and they sent me prepaid shipping, etc and exchanged the piece for a new one. So refreshing to work with a group that backs their product with 5-star customer service.
14 September 2026
Unprompted review
Reply from 6 ICE
Hey Gregory,
Thanks for your review. We’re happy to hear our team was able to take care of the exchange and make the process as smooth as possible. It means a lot to know you felt well taken care of from start to finish, and we’re always here if you need anything.
6 ICE Team
Reply from 6 ICE
Hey David,
Thanks for your review. We’re so glad our team could make getting your chain easy and hassle-free. We truly appreciate your support and hope you enjoy your jewelry.
6 ICE Team
It was fast,and it wasnt difficult (the…
It was fast,and it wasnt difficult (the process). I recieved my piece within like 5 days. And when I recieved it I was actually shocked at how heavy it was,and how it shined,and it was exactly what i was looking for. I wish I had gotten my piece a little longer,but im very satisfied with my piece. Customer service was excellent as well. I'll definitely be buying myself another piece from 6ice real soon.
16 September 2026
Unprompted review
Reply from 6 ICE
Hey Lamonte,
Thanks for your feedback. We’re thrilled to hear your piece arrived quickly and exceeded your expectations in terms of its weight, shine, and overall look. We truly appreciate your support and can’t wait to have you back for your next piece.
6 ICE Team
Nice customer service
It was quick and efficient. They've helped me with my issue.
17 September 2026
Unprompted review
Reply from 6 ICE
Hey Leilah,
Thanks for your feedback. We’re happy to hear that our team could help resolve your issue quickly and efficiently. We truly appreciate your support and are happy we could make the process easy for you.
6 ICE Team
The carrier lost my parcel
The carrier lost my parcel, I reached out to6ice and they shipped my replacement order almost immediately. Inconveniences happen, but it's how a company handles them that matters, and they were fantastic.
9 September 2026
Unprompted review
Reply from 6 ICE
Hey Sami,
Thanks for your feedback. We’re glad our team was able to step in quickly and get your replacement order on the way. It means a lot to know you felt taken care of, and we’re always here if you need anything.
6 ICE Team
She was so helpful and understanding…
She was so helpful and understanding and actually sent me a picture she was quick to reply and do friendly best customer service for sure
18 September 2026
Unprompted review
Reply from 6 ICE
Hey Mohammad,
Thanks for your review. We’re so happy to hear you had such a positive experience with our team. We’re especially glad we could be quick, helpful, and make sure you had the information you needed. We truly appreciate your support and are always here if you need anything.
6 ICE Team
my chain was custom made and it really…
my chain was custom made and it really looks good i love it
17 September 2026
Unprompted review
Reply from 6 ICE
Hey Chauncey,
Thanks for your feedback. We’re thrilled to hear you’re happy with your custom-made chain and that it turned out just the way you hoped. We truly appreciate you choosing 6 ICE and hope you enjoy your piece for a long time.
6 ICE Team
Customer service was able to swap my…
Customer service was able to swap my finish fast
17 September 2026
Unprompted review
Reply from 6 ICE
Hey Tanner,
Thanks for your feedback. We’re glad our team could help with your finish swap quickly and make the process easy for you. We really appreciate your support and hope you enjoy your piece.
6 ICE Team
Customer service was incredibly…
Customer service was incredibly helpful. They responded right away to my phone call and live chat. They took care of both my orders and made corrections without question. They were understanding and did exactly what they said they would. I will definitely purchase from them again.
17 September 2026
Unprompted review
Reply from 6 ICE
Hey Srdjan,
Thanks for your review. We’re so glad our team was able to assist with both of your orders and make sure everything was taken care of smoothly. It means a lot to know you felt heard, supported, and confident in our service. We truly appreciate your support and look forward to helping you again in the future.
6 ICE Team
Reply from 6 ICE
Hey Alex,
Thanks for your review. We’re really glad to hear you had a helpful and genuine experience with us. We truly appreciate your support and are always here if you need anything.
6 ICE Team
Reply from 6 ICE
Hey X,
Thanks for your review. We’re thrilled to hear you’re happy with the quality of your jewelry and the service you received. We truly appreciate your support and hope to have you with us again soon.
6 ICE Team
Bracelet is very good quality material…
Bracelet is very good quality material very sparkly and shiny and nice . My order came very nicely packaged. Great customer service was good answered all my questions and kept me updated on my order
16 September 2026
Unprompted review
Reply from 6 ICE
Hey Brooklynn,
Thanks for your review. We’re so happy to hear that you’re loving the quality and sparkle of your bracelet, and that your order arrived safely and nicely packaged. We’re also glad our team was able to answer your questions and keep you updated throughout the process. We truly appreciate your support and hope you enjoy your 6 ICE piece.
6 ICE Team
Really they help I lot of I appreciate
Really they help I lot of I appreciate
16 September 2026
Unprompted review
Reply from 6 ICE
Hey Carlos,
Thanks for your feedback. We’re happy to hear that our team was able to help you and make a positive difference. We truly appreciate your support and are always here if you need anything.
6 ICE Team
Abigail A was amazing
Abigail A. Has been amazing to work with on a return I had. Communication with her was simple and she was very responsive and quick. It's not often these days to get great client service from someone over email and she knocked it out of the park. Thanks Abigail for your support and efforts
15 September 2026
Unprompted review
Reply from 6 ICE
Hey P,
Thanks for your feedback. We’re so glad to hear that Abigail was able to make your return process easy and keep everything clear and straightforward along the way. We’re glad her quick responses and communication made such a positive difference in your experience. We truly appreciate your support and can’t wait to have you shop with us again soon.
6 ICE Team
Great customer service
Great customer service. Placed the wrong order and Cristina responded quickly to my request. I really do appreciate the assistance and communication.
16 September 2026
Unprompted review
Reply from 6 ICE
Hey Everlyn,
Thanks for your review. We’re happy to hear Cristina was able to assist you quickly and make getting your order corrected a smooth process. We truly appreciate your support and are always here if you need anything.
6 ICE Team
I love their products and have been…
I love their products and have been buying from 6ICE for a while now. I’ve always liked the quality, designs, and overall look of their jewelry. My orders have generally arrived as expected and the pieces look great in person. I’ve had a good experience with the brand overall and would definitely consider buying from them again.
1 May 2026
Unprompted review
Reply from 6 ICE
Hey Pogo,
Thanks for your review. We’re so happy to hear that you’ve been shopping with us for a while and have consistently enjoyed the quality, designs, and overall look of your jewelry. Knowing that you’ve had such a positive experience with us truly means a lot to us, and we look forward to being part of your collection for years to come.
6 ICE Team
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