Very disappointed with my experience…
Very disappointed with my experience purchasing a vehicle from 720 Performance Ltd.
I purchased a Land Rover Discovery 4 from this dealer in May 2025. Within days of collecting the vehicle, it developed serious mechanical issues, including steering vibration, pulling to one side under braking, and a loud clunk when changing gear. An independent Land Rover specialist confirmed that the front control arms were defective and the rear propshaft bearing had failed, both of which made the vehicle unsafe to drive.
Despite notifying the dealer immediately, they refused to take full responsibility or reimburse the full cost of the essential repairs. They only made a small partial payment (£477), even though the faults were clearly present at the point of sale.
I have since had to escalate the matter through Paragon Bank, the Financial Ombudsman Service, and Trading Standards. The experience has been extremely frustrating and time-consuming, and I would urge anyone considering buying a vehicle here to proceed with caution and ensure everything is independently inspected before purchase.

Reply from Dunmow Van Centre







