Blaine’s knowledge and want to help is phenomenal, he has answered every single question I have thrown at him and given me explanations to something I’m unsure about, or would like to know about. He h... See more
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Bought one of the 110cc Lifan/Stomp engines for my Honda C90. Not fitted it yet so this review is for the customer service which was absolutely superb, thank you very much Blaine 👌
Company replied
Great customer support emailed asking what parts I needed and they responded very quickly with a list of what was needed, placed an order straight away and they kept me updated till my order arrived.... See more
Company replied
Bought spares and had motor repairs through this company. Great prices and quality of service. Owner is a racer himself and understands customers needs.Highly recommended. 👌
Company replied
Company details
- #23 of 25 best companies in Motorsports Shop
Written by the company
ONLINE ONLY STORE - 7-ONE Racing are the UK importers of the off-road Bucci Pit Bike. Over 15 years experience in motocross, pit bike & enduro. We aim to bring the best possible prices for our customers, provide the most reliable engine rebuild service and win as many championships as possible. everything you need for off-road.
Contact info
NO PUBLIC COUNTER, NONE, SWINDON, United Kingdom
- 07515349721
- info@7oneracing.co.uk
- 7oneracing.co.uk
4.6
Excellent
103 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Genuinely poor customer service
I ordered and paid for P&P and 3 drive sprockets that where all supposed 'deep state' brand and new unopened. The drive sprockets arrived in small plastic bags, inside a jiffy bag, not in the OEM hard plastic branded packaging. One of them wasn't the correct brand, all of them were damaged and almost unbelievably one of them looks to have 'use' wear marks on it (see pics for chain rub and damage).
I sent an email regarding the issue and received one back saying they were sorry I wasn't satisfied and I should send them back with no offer to pay for return shipping. Not sorry I cant believe this type of thing happened, just sorry that I'm not satisfied. I responded saying I am I would not be posting them back at financial cost to myself, but would happily do so if they send me a prepaid postage. I also asked for feedback on how this could have happened. I then received a slightly more sincere response and they at least agreed to the return postage.
Sadly, after over a week passed since they received the items back I heard no more from them. Thankfully I paid via PayPal so ended up processing my refund through them. I think this is truly appalling customer service, with multiple chances to make it right that were used to make it worse.
I obviously have pics of all of these issues but cant share them here.
10 June 2026
Unprompted review
Great service fast delivery always use…
Great service fast delivery always use them when needed
30 March 2026
A1 service as always
16 March 2026
Great customer service and excellent…
Great customer service and excellent quality parts. Highly recommended
16 March 2026
Reply from 7oneracing
Thank you for your feedback. As a small business we always do our very best to look after our customers, so it’s disappointing to receive a 3‑star review without the chance to resolve things first. If you had contacted us, we could have sorted this for you straight away. We’ll send another out to you on Monday to make sure you’re fully satisfied.
Reply from 7oneracing
Thank you for your custom
Reply from 7oneracing
Thank you, happy to help
Great communication, super helpful
Great communication. Helpful with arranging delivery to the Channel Islands.
11 February 2026
Reply from 7oneracing
No problem, looking forward to hearing from you again
Reply from 7oneracing
happy to help
Thank you
Great communication as always, well packaged and really fast delivery too. I love all of the Oakley merch I’ve bought from here. Thanks again!
16 January 2026
Reply from 7oneracing
Thanks a lot for taking the time to leave a review. It means a great deal to a small workshop like ours.
7 One Racing have been a huge help from…
7 One Racing have been a huge help from day one. Great service, knowledgeable staff, and always happy to help. Highly recommended.
23 January 2026
Reply from 7oneracing
Really appreciate your positive feedback. We take pride in doing the job right, and it’s great to hear that it shows. Anytime you need us, you know where we are.
Top service
I was away on holiday and the company were flexible and arranged a suitable time for the delivery. Communication was great and very informative. I’d certainly buy from here again
19 January 2026
Reply from 7oneracing
Cheers for the great review. It was a pleasure working on your bike, and I’m glad you’re happy with the service. Ride safe and enjoy it.
First time buyer would highly recommend
Great customer support emailed asking what parts I needed and they responded very quickly with a list of what was needed, placed an order straight away and they kept me updated till my order arrived. Would highly recommend for information knowledge and availability on parts
5 January 2026
Reply from 7oneracing
Thanks for the review. Quality work, honest advice, and keeping riders moving—that’s what we do. Appreciate your support.
Reply from 7oneracing
Thank you
Reply from 7oneracing
Thank you
Bought spares and had motor repairs…
Bought spares and had motor repairs through this company. Great prices and quality of service. Owner is a racer himself and understands customers needs.Highly recommended. 👌
25 September 2025
Reply from 7oneracing
Thanks a lot for taking the time to leave a review. It means a great deal to a small workshop like ours. Glad we could get you sorted and back out riding.
Excellent company for all your mx parts…
Excellent company for all your mx parts
Quick service
Turn around is brilliant
19 December 2025
Fast postage
Fast postage, well packaged, quick and easy communication A1 service well recommended
1 December 2025
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