7th Avenue Reviews 

407
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and exceptional service during delivery and assembly. Many highlight the efficient and careful white glove service, noting how teams went above and beyond to ensure a perfect setup, including steaming and cleaning. People are also very happy with the product quality, describing their new sofas as comfortable, gorgeous, and a significant upgrade to their living spaces. However, some people were dissatisfied with certain aspects of product quality, mentioning issues such as fabric being difficult to clean, cushions arriving deformed, or covers not fitting properly with misaligned assembly holes.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising their professionalism,... See more

Service

Reviewers mention positive feedback about service, with many highlighting the professionalism, efficiency,... See more

Product

People report positive experiences with product, with many customers expressing satisfaction with the... See more

Delivery service

Users describe positive interactions with delivery service, highlighting the professionalism and efficiency... See more

Quality

Consumers generally find the quality of the products to be positive, with many praising the high-end,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Aaron and Rusty delivered the couch in speedy fashion. Their white glove service was impeccable and they didn’t leave a single box after the couch was set up. Nick’s top tier service at the West Holly... See more

Company replied

Rated 5 out of 5 stars

Aaron and Alex did a wonderful job setting up our living room couches. They arrived early and completed the task in an hour and explained everything really well. Our whole experience with 7th Avenue h... See more

Company replied

Rated 5 out of 5 stars

Aaron and Juve were exceptional. They were very friendly, and the delivery was seamless and quick. They delivered an armless seat which we added to our existing two seater with chaise, helped us adjus... See more

Company replied

Rated 5 out of 5 stars

I needed replacement and repositioning on our new sofa. The team has been exceptional on all levels. Today , Alex put the sofa together with the new covers he was professional, and precise and excep... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Furniture maker
  3. Furniture Manufacturer
  4. Living room shop
  5. Sofa store

Written by the company

7th Avenue (https://7thavenue.co) is a digitally-native furniture brand offering products that marry luxury design with functional day-to-day features. Our main product is a modular sofa collection we call “The World’s Greatest Modular Sofa” that includes features such as endless modularity, water-repellent and stain-resistant fabrics, removable and machine-washable covers, adjustable back cushion firmness, microplastics-free fabrics, and many more. All products are sustainably-built, free from harmful chemicals, and designed to last 10 years or more. Try out the modular sofas in person at our appointment-only showrooms located in Los Angeles, Orange County, San Francisco, Las Vegas, and Houston. During your showroom appointment, you'll be able to try out our modular sofa, get a product demo on all its functional features, and explore all of your fabric options.


Contact info

4.8

Excellent

TrustScore 5 out of 5

407 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(407)

202 reviews in the last 12 months

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Rated 5 out of 5 stars

Five-star service

Five-star service! Diego and Andres did an awesome job assembling our new sofa. Friendly, professional, and efficient. It would have taken us all day, but they were in and out in no time. Highly recommend!"

7 April 2026
Unprompted review
7th Avenue logo

Reply from 7th Avenue

Thank you so much for the five-star review! We’re thrilled to hear that Diego and Andres delivered such an awesome experience. Their friendliness, professionalism, and efficiency are exactly what we aim for with our white-glove service. We’re so glad they could make the process quick and easy for you. Thank you for the recommendation and for choosing 7th Avenue!

Rated 5 out of 5 stars

Aaron and Alex did a wonderful job…

Aaron and Alex did a wonderful job setting up our living room couches. They arrived early and completed the task in an hour and explained everything really well. Our whole experience with 7th Avenue has been easy. Most unexpectedly the couches arrived less than a week from date of purchase. Carole Schilz

15 April 2026
Unprompted review
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Reply from 7th Avenue

Thank you so much for the wonderful feedback! We’re thrilled to hear that Aaron and Alex made your setup experience so smooth and efficient. Arriving early, completing everything quickly, and taking the time to explain all the details are exactly what we strive for with our white-glove service.

It’s also great to hear that your entire experience—from ordering to delivery—was so seamless, especially with such a quick turnaround. Thank you for choosing 7th Avenue, and we hope you enjoy your new couches!

Rated 5 out of 5 stars

Aaron and Gio were amazing

Aaron and Gio were amazing! They were so friendly, knowledgeable and efficient. The delivery and set up were seamless!

14 April 2026
Unprompted review
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Reply from 7th Avenue

Thank you so much for the kind words! We’re thrilled to hear that Aaron and Gio made your delivery and setup such a seamless experience. Their friendliness, knowledge, and efficiency are exactly what we strive for with our white-glove service. We truly appreciate you choosing 7th Avenue and hope you enjoy your new couch!

Rated 5 out of 5 stars

Ivan and Juve did a fantastic job

Ivan and Juve did a fantastic job with delivery and setup. We had an outstanding experience with ordering, communication, and delivery!

6 April 2026
Unprompted review
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Reply from 7th Avenue

Thank you so much for the wonderful feedback! We’re thrilled to hear that Ivan and Juve provided such a fantastic delivery and setup experience. It’s great to know that everything from ordering to communication to delivery was smooth and outstanding. We truly appreciate you choosing 7th Avenue and hope you enjoy your new couch!

Rated 5 out of 5 stars

Aaron and Juve were exceptional

Aaron and Juve were exceptional. They were very friendly, and the delivery was seamless and quick. They delivered an armless seat which we added to our existing two seater with chaise, helped us adjust the couch with creative solutions, steamed the couch, and showed me how to access the storage seat and put the cushion fills in our cushions. We’ve had a lot of furniture delivery services, and Aaron and Juve really stand out. Thanks again!

9 April 2026
Unprompted review
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Reply from 7th Avenue

Thank you so much for the incredible feedback! We’re thrilled to hear that Aaron and Juve made such a standout impression. From seamlessly adding your new piece and helping with creative layout adjustments to walking you through storage and cushion setup, their attention to detail and care truly reflect our white-glove service.

We’re especially glad to hear they stood out among your past delivery experiences—that means a lot. We’ll be sure to share your kind words with them. Thank you for choosing 7th Avenue and for trusting us with your space!

Rated 5 out of 5 stars

Love my couch excellent service

Fast, kind, thorough top notch service.

7 April 2026
Unprompted review
7th Avenue logo

Reply from 7th Avenue

Thank you so much for the kind words! We’re thrilled to hear that you love your couch and that the service felt fast, kind, and thorough. Delivering a top notch experience is exactly what we strive for. Thank you for choosing 7th Avenue, we truly appreciate it!

Rated 5 out of 5 stars

4-seat modular sectional + delivery

First time ordering a couch from 7th avenue and my experience with the complimentary white glove service was fantastic. Ivan & Juve were very quick, communicative & polite. They ensured that everything was taken care of and even went above and beyond to steam the fabrics. Their experience and care is appreciated. The couch itself looks and feels great. 10/10 experience overall.

7 April 2026
Unprompted review
7th Avenue logo

Reply from 7th Avenue

Thank you so much for the amazing review! We’re thrilled to hear that your first experience with 7th Avenue and our white-glove service was such a great one.

Ivan and Juve will be so happy to hear your kind words. Their speed, communication, and attention to detail are exactly what we strive for. Steaming is part of our standard white-glove delivery, and we’re glad that finishing touch helped your couch look perfect right away.

We’re also so glad you’re loving how your couch looks and feels. A 10/10 experience means the world to us—thank you for choosing 7th Avenue!

Rated 5 out of 5 stars

Amazing White Glove Service — Worth Every Penny!

We just had the white glove delivery and setup for our 2-seat sectional couch, and the experience was absolutely seamless from start to finish. Andres and Diego handled everything — we didn't have to lift a finger.

They were super friendly and professional throughout the entire process. Before getting started, they asked how we wanted the sofa positioned and made sure they understood our preferences. They ironed the fabric, carefully set everything up, and even broke down all the packaging and took the clutter with them when they left. They checked in with us along the way to make sure we were completely happy with the installation.

The whole experience was completely hassle-free. I would highly recommend the white glove service to anyone — the amount of time you get back and the stress you avoid is TOTALLY worth it. Andres and Diego were fantastic!

7 April 2026
Unprompted review
7th Avenue logo

Reply from 7th Avenue

Thank you so much for this incredible review! We’re thrilled to hear that your white-glove delivery experience was so seamless and stress-free from start to finish.

Andres and Diego will be so happy to hear your kind words. Their professionalism, attention to detail, and commitment to making sure everything is set up exactly how you want it are exactly what we strive for. From confirming placement to carefully finishing the setup and leaving your space spotless, it’s all part of delivering a truly elevated experience.

We especially appreciate your recommendation—knowing the service felt worth every penny means a lot to us. Thank you for choosing 7th Avenue, and we hope you enjoy your new sectional!

Rated 5 out of 5 stars

Great customer service and product

Shay (from the support team) and Jesse (from SF/Roseville) were extremely helpful and gave great insights and were very friendly and easy to work with, I had a lot of questions and they were patient and explained in great detail everything. My wife wanted to add an additional storage option to one of the seats and they made that a seamless process for me.

6 April 2026
Unprompted review
7th Avenue logo

Reply from 7th Avenue

Thank you so much for the wonderful feedback! We’re thrilled to hear that Shay and Jesse made your experience so smooth and informative. Taking the time to answer questions thoroughly and make adjustments—like adding additional storage—seamless is exactly the level of service we strive for.

We’re so glad everything came together easily for you and your wife. Thank you for choosing 7th Avenue—we truly appreciate it!

Rated 5 out of 5 stars

Diego and Alex were phenomenal delivery

Diego and Alex were phenomenal delivery

2 April 2026
Unprompted review
7th Avenue logo

Reply from 7th Avenue

Thank you so much for the kind words! We’re thrilled to hear that Diego and Alex delivered such a phenomenal experience. We’ll be sure to share your feedback with them. Thank you for choosing 7th Avenue—we truly appreciate it!

Rated 5 out of 5 stars

Camilo and Gio were professional

Camilo and Gio were professional, easy going, and smooth. Thank you so much for 7th Avenue's consistent service!

31 March 2026
Unprompted review
7th Avenue logo

Reply from 7th Avenue

Thank you so much for the kind words! We’re thrilled to hear that Camilo and Gio made your experience smooth and easy. Consistency in service is something we take great pride in, so it means a lot to hear that reflected in your experience.

Rated 5 out of 5 stars

Alex and Samuel were fantastic and…

Alex and Samuel were fantastic and completely professional. They arrived as promised and were prompt and courteous. Most importantly they were able to put together the couch in a very reasonable amount of time — and cleaned up all the packaging. They also explained how to add stuffing and how the couch is attached. I was very happy with their work.

26 March 2026
Unprompted review
7th Avenue logo

Reply from 7th Avenue

Thank you so much for sharing your review!

We’re thrilled to hear that Alex and Samuel made the experience one to remember. We truly appreciate your time and thank you for choosing 7th Avenue.

Happy lounging!

Rated 5 out of 5 stars

Gabe/gio were great

Gabe/gio were great! Fast, easy, professional. 10/10. Thank you!

23 March 2026
Unprompted review
7th Avenue logo

Reply from 7th Avenue

Thank you so much for the great review! We’re thrilled to hear that Gabe and Gio made your experience fast, easy, and professional—that’s exactly what we aim for. We truly appreciate the 10/10 and thank you for choosing 7th Avenue!

Rated 5 out of 5 stars

Chris and Ivan were very professional

Chris and Ivan were very professional, courteous, and did an amazing job setting up our sofa . They made sure it was to our satisfaction and answered all of our questions. They did a really great job. Can’t thank them enough!

23 March 2026
Unprompted review
7th Avenue logo

Reply from 7th Avenue

Thank you so much for the wonderful feedback! We’re thrilled to hear that Chris and Ivan provided such a professional and courteous experience. Taking the time to ensure everything is set up to your satisfaction and answering all your questions is exactly what we strive for with our white-glove service. Thank you for choosing 7th Avenue—we truly appreciate it!

Rated 5 out of 5 stars

Chris and Ivan did a wonderful job

Chris and Ivan did a wonderful job. They were punctual, set everything up carefully and took the time to show me how to attach and detach sectional. Both of them kept everything very tidy and were very respectful. It was a great experience

20 March 2026
Unprompted review
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Reply from 7th Avenue

Thank you so much for the kind feedback! We’re thrilled to hear that Chris and Ivan provided such a great experience. Their punctuality, attention to detail, and care in walking you through how to use your sectional are exactly what we strive for with our white-glove service. We’re so glad everything felt smooth, tidy, and respectful throughout.

Rated 5 out of 5 stars

The best service, the best couch.

Aaron and Rusty delivered the couch in speedy fashion. Their white glove service was impeccable and they didn’t leave a single box after the couch was set up. Nick’s top tier service at the West Hollywood location made us feel like we were making a great choice going with 7th Avenue. And now judging by how comfortable our new couch is, we are so happy we chose 7th Avenue!!!

18 March 2026
Unprompted review
7th Avenue logo

Reply from 7th Avenue

Thank you so much for this amazing review! We’re thrilled to hear that Aaron and Rusty delivered such a seamless and impeccable white-glove experience—from efficient setup to leaving your space completely spotless.

It’s also wonderful to hear that Nick made such a strong impression in our West Hollywood showroom. Helping you feel confident in your decision is exactly what we strive for.

Rated 5 out of 5 stars

Chris and Camilo are the best!

Chris and Camilo were extremely professional, kind and efficient while they put the couch together. They were happy and willing to move it to see where it fit the room best. They also explained to me how to take the covers off/on and how to clean it. They were wonderful and the couch looks great.

18 March 2026
Unprompted review
7th Avenue logo

Reply from 7th Avenue

Thank you so much for the wonderful feedback! We’re thrilled to hear that Chris and Camilo made your experience such a great one. Their professionalism, care, and willingness to help you find the perfect placement—while also walking you through care and maintenance—are exactly what we aim for with our white-glove service. We’ll be sure to share your kind words with them.

Rated 5 out of 5 stars

Wonderful

I didn’t catch the names of our guys who delivered, but they were professional from the get! Really helpful and showed us how the modular system works along with the fabric. My husband and I are super pleased with the couch and it truly elevates the space. We actually did not go to a showroom, I’m super picky and I’m VERY HAPPY. Thanks so much!

16 March 2026
Unprompted review
7th Avenue logo

Reply from 7th Avenue

Thank you so much for the wonderful review! We’re thrilled to hear that your delivery team made such a great impression and took the time to walk you through the modular system and fabric care. It’s especially great to know that you’re so happy with your couch—even without visiting a showroom—and that it’s elevated your space. We truly appreciate you choosing 7th Avenue and hope you enjoy your couch for many years to come!

Rated 5 out of 5 stars

Gabe and Camilo provided excellent 5 stars service

Gabe and Camilo provided excellent service! My experience with them was 5 stars from beginning to end. They were so polite, professional and very careful with assembly. Wore shoe covers and asked to wash their hands before applying the covers. They even steamed my new couch before leaving.
Very impressed and happy. Would definitely recommend them.
Thank you!

13 March 2026
Unprompted review
7th Avenue logo

Reply from 7th Avenue

Thank you so much for the wonderful review! We’re thrilled to hear that Gabe and Camilo provided such a fantastic experience from start to finish. Their professionalism, care for your space, and attention to detail—from wearing shoe covers to steaming the couch—are exactly what our white-glove service is all about. We’ll be sure to share your kind words with them. Thank you for the recommendation and for choosing 7th Avenue!

Rated 5 out of 5 stars

Ivan and Juve were wonderful and very…

Ivan and Juve were wonderful and very professional, they were kind and set-up the couches quickly. They also answered many of my questions as I would like to consider adding pieces to the set. They are a great team - excellent quality and service - really appreciated their help and work.

13 March 2026
Unprompted review
7th Avenue logo

Reply from 7th Avenue

Thank you so much for the wonderful feedback! We’re thrilled to hear that Ivan and Juve made your delivery experience such a positive one. Their professionalism, kindness, and efficiency are exactly what we strive for with our white-glove service. We’re also glad they were able to answer your questions about expanding your setup—one of the best parts of modular living! We truly appreciate your kind words and thank you for choosing 7th Avenue.

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